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Decu Downtown

5.0 star property
Luxury hotel with full-service spa and rooftop terrace

Photo gallery for Decu Downtown

Outdoor pool, pool loungers
Terrace/patio
Terrace/patio
Lobby sitting area
Deluxe Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
Private bathroom
Minibar
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Suite

Maya Suite

Maya Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
Private bathroom
Minibar
Cable channels
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Calle 56 #468, Col. Centro, Mérida, YUC, 97000

What's nearby

  • Parque Santa Lucía - 5 min walk - 0.5 km
  • Mérida Cathedral - 8 min walk - 0.7 km
  • US Visa Applicant Service Center - 18 min walk - 1.5 km
  • Yucatan International Convention Center - 2 min drive - 2.2 km
  • U.S. Consulate Merida - 3 min drive - 2.6 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 19 min drive

Restaurants

  • ‪Soco Mérida - ‬3 min walk
  • ‪La Tratto", Santa Lucia - ‬4 min walk
  • ‪Bacab Cerveceria - ‬1 min walk
  • ‪Bar Flamel - ‬3 min walk
  • ‪Taqueria de la Union - ‬3 min walk

About this property

Decu Downtown

Luxury hotel remodelled in 2021 and located near Paseo de Montejo
Mérida Cathedral is located near Decu Downtown, which provides a rooftop terrace, a garden and a bar. Indulge in some rest and relaxation at SPA DECU, the on-site spa. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), luggage storage and a front desk safe
  • A 24-hour front desk, tour/ticket information and smoke-free property
  • Concierge services
Room features
All guest rooms at Decu Downtown have comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

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  • Free WiFi
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10.0 out of 10, Exceptional, 29 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Art Deco architecture
  • Renovated entire property - December 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Payment must be made via PayPal and is due at the time of booking the reservation.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.0 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 12 for adults and from USD 12 for children
  • Pet fee: USD 20 per pet, per night
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)
  • Water fee: USD 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Villa Verde Merida
Hotel Villa Verde Merida Mérida
Villa Verde Merida Mérida
Villa Verde Merida
Decu Downtown Hotel
Decu Downtown Mérida
Hotel Villa Verde Merida
Decu Downtown Hotel Mérida

Frequently asked questions

Does Decu Downtown have a pool?

Yes, this property has an outdoor pool.

Is Decu Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night.

How much is parking at Decu Downtown?

This hotel doesn't offer parking.

What time is check-in at Decu Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 40 (subject to availability).

What time is check-out at Decu Downtown?

Checkout is at noon. Late checkout is available for USD 40 (subject to availability).

Where is Decu Downtown located?

Located in Mérida Centro, this luxury hotel is within a 10-minute walk of Casino La Cima, Paseo de Montejo, and Mérida Cathedral. Remate de Paseo Montejo and Parque Santa Lucía are also within 5 minutes.

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Decu Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 84 reviews
Rating 8 - Good. 11 out of 84 reviews
Rating 6 - Okay. 5 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Great property. Clean and with an excellent location. The staff was very friendly and helpful.
Stayed 3 nights in May 2025

8/10 Good

Gamaliel

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place in safe convenient central location in downtown Merida. Staff was friendly but a bit disorganized.
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small intimate hotel with lots of open spaces to chill. Rooms are very quiet.
Stayed 3 nights in Mar 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 7 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't wait to come back

I finished my first trip to Mexico with a 2 night stay here to unwind and relax and it delivered. The staff was lovely, the property lush with greenery and beautiful design. I look forward to visiting again once the speakeasy is ready for patrons!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding place to stay

High end and charming boutique, with modern luxury decor and furnishing built into a classical hacienda. Outstanding and friendly staff. Excellent included breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel with a great location, friendly and helpful staff. The lounge and pool areas, the garden and the rooms were beautiful.

10/10 Excellent

Tyler

Liked: Staff & service
Disliked: Amenities
The staff was amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

kassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Sad to leave
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent property. Staff is great!
Stayed 3 nights in May 2022

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Service is decent at Decu hotel,, but do not rent a room on the bottom floor as you will hear every foot step of the occupent above, which is nerve wrecking. Also, every time you leave and want to reenter the hotel, a staff member has to run to the front door to let you in. They dont give you a key.
Stayed 5 nights in May 2024

6/10 Okay

Diego

Liked: Cleanliness, property conditions & facilities, room comfort

Mixed feelings about this hotel

Let me start off by saying that we don't usually stay in hotels as nice -and pricy!- as this one. Perhaps this has some sort of bias in my review! The hotel is an absolutely gem. It's gorgeous, and you'll feel like taking picture of it all day long. The room was spacious and we loved the architecture style -modern but very inspired by traditional Merida architecture. On the other hand, I have to admit that I felt that the hotel was a bit stingy. The included breakfast was very frugal -and even if you were to ordered milk with your coffee, the would charge you for it. Wi-Fi wasn't great in our bedroom, and they couldn't fix it. The hotel staff were always willing to help and serve, but sometimes didn't know how (i.e., I called them a few days in advance to book a trip through them to Chichen Itza and I was astonished by how little they communicated to me about the trip -it almost sounded as if they didn't want me to buy through them!). It is perhaps because of these reasons, along with the very high price of the hotel, that I wouldn't recommend it to someone else. Merida is gorgeous and fun and safe, and there are many other great hotels. I hope this helps someone else.
Stayed 2 nights in Jun 2022

10/10 Excellent

Santiago

All good
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

LUIS

Liked: Staff & service
Disliked: Property conditions & facilities

Mala relación costo-beneficio

No sirvió nunca el wifi en la habitación. Al no haber wifi tampoco servía la televisión por lo que no pudimos ver Netflix ni tampoco trabajar. Había lámparas fundidas y poca presión en el agua de la regadera. Los baños de la alberca no tenían papel y los camastros estaban sucios con insectos muertos. En general se veía descuidado y sucia el area de alberca. El desayuno que fue lo más básico unos huevos estaba realmente malo. Lo único positivo que puedo decir de la estancia es que todo el personal siempre fue muy atento.
Stayed 1 night in Nov 2024

8/10 Good

INGRID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una muy buena opción porque son pocos cuartos y es Pet Friendly, lo único es que hay 2 categorías de cuartos y en la categoría de mayor costo hay 4 cuartos, 3 de ellos en la planta alta y 1 en la planta baja. El de planta baja debería tener un precio/categoria menor porque se escuchan los pasos, voces y como corre el agua del cuarto de arriba.
Stayed 4 nights in Sep 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GYM

Todo muy bien, la gente muy atenta y muy cerca del centro, pero no tenia un gimnasio, que ojalá lo pudieran poner, algo sencillo, y con esto si me gustaria quedarme de nuevo...
Stayed 2 nights in Jun 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente propiedad y muy bonito diseño
Stayed 1 night in Jun 2024

6/10 Okay

Carlos

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Gerardo

Stayed 4 nights in May 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

Hotel incrivel, linda decoração, bom staff.
Stayed 1 night in May 2024