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Castle Hotel

3.0 star property
Hotel in Merthyr Tydfil with 24-hour front desk and restaurant
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Castle Hotel

Reception
Bar (on property)
Reception
Standard Room
Hiking

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Private bathroom
Hairdryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Private bathroom
Hairdryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Family Room with Ensuite

Executive Family Room with Ensuite

Executive Family Room with Ensuite

Highlights

Heating
Private bathroom
Hairdryer
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
Front of property

Level Inn

Breakfast included
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (135)
The price is AU$132
includes taxes & fees
3 Jan - 4 Jan 2025
Level Inn
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About the area

Map
Castle Street, Merthyr Tydfil, Wales, CF47 8BG

What's nearby

  • Brecon Beacons National Park - 5 min drive - 5.5 km
  • BikePark Wales - 7 min drive - 4.2 km
  • Aberdare Golf Club - 14 min drive - 12.9 km
  • Pen y Fan - 16 min drive - 17.3 km
  • Rhondda Valley - 26 min drive - 24.0 km

Getting around

  • Merthyr Tydfil Station - 6 min walk
  • Cardiff International Airport (CWL) - 63 min drive

Restaurants

  • ‪Y Dic Penderyn - ‬2 min walk
  • ‪Theatr Soar - ‬3 min walk
  • ‪The Belle Vue Hotel - ‬2 min walk
  • ‪The Crown - ‬6 min walk
  • ‪Brunswick Hotel - ‬4 min walk

About this property

Castle Hotel

Hotel near Brecon Beacons National Park
Take advantage of laundry facilities, a bar and a restaurant at Castle Hotel. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), tour/ticket information and a banquet hall
  • 1 meeting room, a lift and free newspapers
  • A 24-hour front desk, smoke-free property and luggage storage
Room features
All guestrooms at Castle Hotel boast comforts such as free WiFi and room service.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Coffee/tea makers, heating and phones

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 3 per day)
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 5.50 to 5.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castle Restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 5.50 to 5.50 for adults and GBP 0 to 0 for children
  • Nearby parking fee: GBP 3.00 per day
  • Rollaway bed fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Merthyr Tydfil
Castle Merthyr Tydfil
Castle Hotel Hotel
Castle Hotel Merthyr Tydfil
Castle Hotel Hotel Merthyr Tydfil

Frequently asked questions

Is Castle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castle Hotel?

Castle Hotel doesn't offer parking.

What time is check-in at Castle Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Castle Hotel?

Checkout is at 11:00 AM.

Where is Castle Hotel located?

Situated in the historical district, this hotel is within a 10-minute walk of Ynysfach Engine House, Joseph Parry's Ironworker's Cottage and Joseph Parry's Cottage. Cyfarthfa Park and Museum and BikePark Wales are also within 3 miles (5 km). Merthyr Tydfil Station is 6 minutes by foot.

Reviews

6.6
Rating 10 - Excellent. 30 out of 158 reviews" "
Rating 8 - Good. 38 out of 158 reviews" "
Rating 6 - Okay. 46 out of 158 reviews" "
Rating 4 - Poor. 25 out of 158 reviews" "
Rating 2 - Terrible. 19 out of 158 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Dylan

Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrendous, most things broken or not working Why can't I post pictures of this? I need a full or partial refund, shower wasn't working, dirty,broken tiles paint and dirt on the bathroom door,paperthin walls which resulted in listening to our 'neighbours ' nocturnal activities, arguing, slamming doors
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Strong smell of paint, no carpet on the stairs to the rooms only underlay (there was a lift) Room smelt stale, drawers didn't have any handles only bare screws, the bathroom sink had a crack in it,broken tiles, paint and dirt on the bathroom door and the shower didn't work. When we complained about the shower and the fact that we had driven 3 hours to get there and wanted to freshen up the receptionist said 'well you don't smell 'and that the handyman had gone home and there was nothing she could do, we asked to move rooms but there wasn't anything available. I would really like either a full or partial refund as the hotel was 100% not as advertised
Stayed 1 night in Sep 2024

2/10 Terrible

jonathan

Disliked: Staff & service, property conditions & facilities
This property WAS and still IS a hostel for the homeless. The first floor has been “renovated” if you can call a lick of paint renovated, but the second floor is empty and the 3 rd floor has homeless tenants put up by the local council. This IS NOT a hotel!! This is a multi occupancy dwelling in a really dodgy part of town and if you have any sense you will find somewhere else, I have never been so frightened in a “hotel”
Stayed 1 night in Aug 2024

6/10 Okay

Alexander

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Visiting Friends
Was staying central for surprise visit to friends, hotel was clean, but needing good upgrade, overbath shower didn’t work, and found out on floor 3&4 there were homeless accommodation No double glazing and our room looked out onto street with pubs and clubs so heard every noise till the early hours Was told breakfast was till 9.30an at weekends, got t/call on Saturday at 9am to say breakfast was finishing, ended up saying no to breakfast as we were not ready they did offer a sandwich, not at 9am, had to eat out on Saturday morning, no refund offered.
Stayed 4 nights in Nov 2021

2/10 Terrible

vranna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Run-down, dirty, uncomfortable bed. Not a nice place.
Stayed 1 night in Oct 2021

8/10 Good

Ian

Liked: Staff & service, property conditions & facilities
No further comment from my review to the hotel
Stayed 1 night in Sep 2021

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated, struggled to open windows. Front desk staff not very welcoming. No food onsite
Stayed 1 night in Sep 2021

8/10 Good

Dave

Travelled with group
Disliked: Property conditions & facilities
Castle Hotel
The rooms are clean but look tired. The water takes forever to warm up.
Stayed 2 nights in Aug 2021

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
A hot night in Merthyr with windows wide open was not ideal. The windows were too high to close. Constant noise- screaming and shouting until 3am in the morning. This was our first and last visit and will not be going back. Staff were friendly and even though we decided to leave at 5.30 am, a member of staff was available to unlock the main door to let us out. Hotel is a bit dated and room wall extremely tatty but this was reflected by the cost - £59!
Stayed 1 night in Jul 2021

8/10 Good

N

Stayed 1 night in Jun 2021

6/10 Okay

sadia

Travelled with family
Liked: Cleanliness
Family stay
Stayed for a night with the family. The night receptionist, a friendly person, but not fully informed. We were told we could order breakfast in the morning. At 730, a new face at the reception, she was not friendly, at the same time said breakfast should have had been ordered at night. Rooms are old, windows are old single glazed, need modernisation.
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
In desperate need of refurb
Old draughty windows, heating in the room not working, and only Luke warm water in the bathroom, made for a very uncomfortable stay.
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very cold, heating didn’t work. Staff leant me a heater but it as soon as I switched it heated for 5 minutes and stopped working. After a long day at work felt too tired to take issue further but I won’t be staying there again
Stayed 2 nights in Dec 2020

6/10 Okay

Charles

Business traveller
Disliked: Staff & service
Stayed 1 night in Nov 2020

4/10 Poor

Tom

Liked: Staff & service
Needs improving
Window didn’t shut, room door didn’t have a lock on it so anyone is free to walk into your room. There was a open shower fell left in our shower from the previous stay.
Stayed 1 night in Oct 2020

6/10 Okay

Gareth

Business traveller
Disliked: Staff & service
Old building that needs updating. Wasn't able to get a evening meal. But it was cheep
Stayed 1 night in Aug 2020

4/10 Poor

adrian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

6/10 Okay

Sidney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do with better windows at the front of building to help keep ouside noise down (drunken people etc)
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor left half way through night as freezing cold heating not working tried to turn tv on didn’t work very poor wouldn’t be coming back their reception staff very poor
Stayed 1 night in Dec 2019

8/10 Good

Imran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

k

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs updating
Very clean but looks a bit run down needs updating
Stayed 1 night in Sep 2019

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Mark

Business traveller
Stayed 1 night in Aug 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful experience on our anniversary. Pleasant staff warm welcome and beautiful surroundings. Room was just right for the occasion. Recommended
Stayed 1 night in Aug 2019