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Mercure Metz Centre

4.0 star property
Eco-certified Metz hotel in Metz-Centre – Ancienne Ville with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Metz Centre

Sports facility
Property amenity
In-room safe, desk, blackout curtains, soundproofing
Business centre
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Room service
  • Air conditioning
The price is AU$172
includes taxes & fees
19 Jan - 20 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
Exterior

Hotel La Citadelle Metz-MGallery

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (608)
The price is AU$196
includes taxes & fees
5 Jan - 6 Jan 2025
Hotel La Citadelle Metz-MGallery
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About the area

Map
29 Place Saint Thiebault, Metz, Moselle, 57000

What's nearby

  • Metz Christmas Market - 6 min walk
  • Place de la Republique - 9 min walk
  • Centre Pompidou-Metz - 10 min walk
  • Porte des Allemands - 12 min walk
  • Metz Cathedral - 14 min walk

Getting around

  • Metz Station - 5 min walk
  • Findel International Airport (LUX) - 55 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Fox Coffee - ‬5 min walk
  • ‪Brasserie Restaurant ABC - ‬4 min walk
  • ‪Picnics - ‬3 min walk
  • ‪Au Nid d'Abeilles - ‬4 min walk

About this property

Mercure Metz Centre

Upscale eco-certified hotel near Centre Pompidou-Metz
Located close to Metz Cathedral and Porte des Allemands, Mercure Metz Centre provides a terrace, a bar and a business centre. The on-site French cuisine restaurant, O29, offers lunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A lift, a gift shop and a computer station
  • Luggage storage, smoke-free property and a banquet hall
Room features
All 112 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with satellite channels
  • Electric kettles, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 17.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Emile & Lola
  • O29

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Business services

  • 646 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 November to 11 November:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17.90 per person
  • Uncovered self-parking fee: EUR 12 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Metz Centre
Mercure Metz Centre
Mercure Metz Centre Hotel
Mercure Metz Centre Metz
Mercure Metz Centre Hotel
Mercure Metz Centre Hotel Metz

Frequently asked questions

Is Mercure Metz Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Metz Centre?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Metz Centre on 19 Jan 2025 start from AU$163.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Metz Centre?

Self-parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Mercure Metz Centre?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Metz Centre?

Checkout is at noon.

Where is Mercure Metz Centre located?

Located in Metz-Centre – Ancienne Ville, this eco-certified hotel is within a 15-minute walk of Centre Pompidou-Metz, Porte des Allemands and Metz Cathedral. Comedy Square and Amneville Aquarium are also within 16 mi (25 km). Metz Station is 5 minutes by foot.

Reviews

8.0

Very good

Rating 10 - Excellent. 94 out of 351 reviews" "
Rating 8 - Good. 173 out of 351 reviews" "
Rating 6 - Okay. 54 out of 351 reviews" "
Rating 4 - Poor. 24 out of 351 reviews" "
Rating 2 - Terrible. 6 out of 351 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

8/10 Good

howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nikos

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice break
Comfortable room, clean and good location. The check in staff were helpful and friendly. The decor beyond the reception/bar area was a little tired in places but would happily stay here again
Stayed 3 nights in Dec 2022

2/10 Terrible

JOHANNES

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible hotel. Not suitable for frequent travelers who are concerned about sleeping in clean rooms with proper sheets , without holes , tears and stains. This place is Disgusting
Stayed 1 night in Oct 2022

10/10 Excellent

alfons

Stayed 1 night in Sep 2022

6/10 Okay

Hazel

Travelled with family
Liked: Staff & service
Location is good. Room - basic but ok Hotel public areas are dated and a bit shabby Breakfast was appalling. Dinner was delicious but Wine served with dinner was not the bottle chosen and waiter said nothing, just opened and served the bottle. Dinner service was very slow Approached for cash whilst eating outside. Quite a few suspicious people around outside the hotel.. Would use again if no alternative with parking available.
Stayed 1 night in Aug 2022

10/10 Excellent

Heather

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

Elliott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A better then average Mercure in Metz
Hotel is well situated and close to train station - staff is super helpful and breakfast was fine. Only complaint is that the restaurant was not open on Sunday night but room service was luckily.
Stayed 1 night in Nov 2019

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying one night on business. Nice room, easy access, on-site parking,central location in the old part of the city. Breakfast selection was a little limited other than that, as expected.
Stayed 1 night in Sep 2019

6/10 Okay

Marty

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice and clean, however, the two elevators are extremely small. When a bus full of tourists was checking in we passed a half dozen men and women struggling up the stairs dragging their bags.
Stayed 1 night in May 2019

6/10 Okay

Laurent

Stayed 1 night in Apr 2019

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopover 1 night
driving back to UK from Italy this was our stopover for 1 night - great hotel Metz is a lovely town.
Stayed 1 night in Feb 2019

8/10 Good

cyrille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well placed in the center of metz
Stayed 1 night in Jan 2019

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse than faulty towers
On arrival at our room there was used coffee cups. When I went to reception to get new supplies I was informed they had run out of milk. After 30 minutes I got the other person working there to take milk out of the nespresso machine out of the restaurant-which was shut by the way. 2 staff in a hotel this size is outrageous. Room was freezing until midnight-then boiling. Express check out didn’t work because you have to pay a local tax-which they didn’t collect on check in. Failed to give me exit code for car park. Complete shambles-I’m currently trying to get reembursed from mecure
Stayed 1 night in Dec 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018