2/10 Terrible
LUIS JAVIER
9 Nov 2021
Disliked: Cleanliness, room comfort, communication
Fraude
LUIS JAVIER
Stayed 3 nights in Nov 2021
Aparthotel
AO21 Apartments
3.5 star property
Choose dates to view prices
Photo gallery for AO21 Apartments
AO21 Apartments overlooks Reforma 222, offering a lively getaway with nearby golf and casino. The rooftop terrace provides a peaceful escape, while the spa features sports massage and aromatherapy. Amenities include in-room WiFi, an on-site grocery store, and a mall.
Reviews
2.02.0 out of 10
Popular amenities
- Kitchen
- Washing machine
- Free Wi-Fi
- Spa
- Outdoor space
- Breakfast available
Room options
View all photos for Basic Apartment
Basic Apartment
Highlights
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
- City view
- 90 sq m
- 2 bedrooms
- Sleeps 5
- 4 Large Single Beds and 1 Large Single Sofa Bed
View all photos for Comfort Apartment
Comfort Apartment
Highlights
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
- City view
- 90 sq m
- 2 bedrooms
- Sleeps 5
- 1 King Bed, 2 Large Single Beds and 1 Large Single Sofa Bed
View all photos for Classic Apartment
Classic Apartment
Highlights
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
- City view
- 90 sq m
- 2 bedrooms
- Sleeps 5
- 1 King Bed, 2 Large Single Beds and 1 Large Single Sofa Bed
View all photos for Deluxe Apartment
Deluxe Apartment
Highlights
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
- City view
- 90 sq m
- 2 bedrooms
- Sleeps 5
- 4 Large Single Beds and 1 Large Single Sofa Bed
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About the area
Located in Roma Norte neighbourhood, AO21 Apartments is connected to a railway/underground station. Palacio de Bellas Artes and Frida Kahlo Museum are cultural highlights, and some of the area's notable landmarks include Paseo de la Reforma and Angel of Independence Monument. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Auditorio Nacional. Take some time off to enjoy the winery tours and health/beauty spas in the area, or get some fresh air with adventures like horse riding and mountain biking nearby. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
21 Av. Álvaro Obregón Roma Norte, Mexico City, CDMX, 06700
What's nearby
Arena México9 min walk - 0.8 km
Cibeles Fountain15 min walk - 1.3 km
Paseo de la Reforma19 min walk - 1.6 km
Angel of Independence Monument4 min drive - 1.9 km- MUCA Roma10 min walk - 0.9 km
Getting around
- Nine Heroes Station7 min walk
- Mexico City Buenavista Station14 min drive
- Benito Juarez International Airport (MEX)23 min drive
Restaurants
- Churrería El Moro1 min walk
- Four Points by Sheraton2 min walk
- Orrin Restaurant & Bar2 min walk
- La Docena1 min walk
- Gardela1 min walk
About this property
AO21 Apartments
A full-service spa, a casino and a rooftop terrace are available at this aparthotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment has 2 bedrooms and offers free WiFi and a Select Comfort bed. Guests can enjoy a deep soaking tub, and other amenities include a kitchen with a fridge and an oven.
AO21 Apartments offers 5 accommodations with minibars and free newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include sports massages and massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
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Property amenities
Pool/Spa
- Aromatherapy
- Full-service spa
- Sports massages
- Steam room
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Free offsite parking within 1 metre
- Wheelchair-accessible parking and van parking available
- Onsite parking options include a garage
Family friendly
- Baby bath
- Cabinet locks
- Changing table
- Children stay free (see details)
- Children's books
- Children's dinnerware
- Children's toys
- Corner guards
- Outlet covers
- Stair gate
Kitchen
- Blender
- Cleaning supplies
- Coffee grinder
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Freezer
- Full-sized refrigerator/freezer
- Griddle
- Hob
- Lobster/crab pot
- Microwave
- Mixer
- Oven
- Paper towels
- Rice cooker
- Spices
- Toaster
- Toaster oven
- Waffle maker
- Water dispenser
Dining
- Daily local cuisine breakfast available 9:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 90 for children
- Champagne service
- Couples/private dining
- Minibar
- Private picnics
- Wet bar
Bedrooms
- 2 bedrooms
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Pillow menu
- Select Comfort mattress
Bathroom
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels provided
Living spaces
- Communal living room
- Window screens
Entertainment
- 55-inch Smart TV with premium cable channels
- First-run films
- IPod dock
- MP3 dock
- Netflix
- Pay films
- Streaming services
- TV in common areas
Outdoor areas
- Barbecue grill
- Fully-fenced
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Rooftop terrace
- Yard
Laundry
- Dry cleaning/laundry service
- Laundry facilities
- Washing machine
Work spaces
- Laptop workspace
Comfort
- Fan
- Heating
Pets
- Service animals only (pets not allowed)
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathtub
- Braille/raised signage
- Doorbell and phone notification
- Grab bar in shower
- Hand-held showerhead
- Handrails in hallways
- Handrails in stairways
- In-room roll-in shower
- Lever door handles
- Lift
- Low-height electrical sockets in bathroom
- Phone accessibility kit
- Portable hoist available
- Sign language-capable staff
- Stair-free path to entrance
- Transfer shower
- Valet for wheelchair-equipped vehicles
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchairs on site
- Designated smoking areas
Services and conveniences
- 24-hour front desk
- ATM
- Blackout drapes
- Concierge services
- Daily housekeeping
- Electrical adapters
- Free daily newspapers
- Grocery/convenience store
- Guidebooks
- Iron/ironing board
- Local maps
- Lockers
- Luggage storage
- Phone
- Porter/bellhop
- Proposal/romance packages
- Restaurant dining guides
- Safe at front desk
- Tour and ticket assistance
Location highlights
- Connected to a convention centre
- Connected to a rail/subway station
- Connected to a shopping centre
- In a historical district
- In the city centre
- Near a health/beauty spa
- Near a hospital
- Near a metro station
- Near a train station
- Near a zoo
- Near an outlet shopping centre
- Near the airport
- Next to a golf course
Things to do
- 18-hole adjacent golf course
- Helicopter/aeroplane tours
- Shopping centre
- Bicycle rentals nearby
- Casino nearby
- Hiking/biking trails nearby
- Horseback riding nearby
- Mountain climbing nearby
- Scooter/moped rentals nearby
- Segway rentals/tours nearby
- Skydiving nearby
- Theme park nearby
- Winery tours nearby
Safety features
- Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
- Smoke detector (host has indicated there is a smoke detector on the property)
- First aid kit
- Security system
- Window guards
- Fire extinguisher
General
- 5 units
- Cleaning products are eco-friendly
- Electric car charging station
- Individual decor
- Individual furnishings
- Soundproofing
- Water dispenser
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: MXN 190 per accommodation, per stay.
We have included all charges provided to us by the property.
Optional extras
- Fee for local cuisine breakfast: from approximately MXN 120 for adults and from MXN 90 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
AO21 Apartments
AO21 Apartments Aparthotel
AO21 Apartments Mexico City
AO21 Apartments Aparthotel Mexico City
Frequently asked questions
Is AO21 Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking at AO21 Apartments?
There is free parking nearby.
What time is check-in at AO21 Apartments?
Check-in start time: 1:00 PM; check-in end time: anytime.
What time is check-out at AO21 Apartments?
Checkout is at noon.
Where is AO21 Apartments located?
Located in Roma Norte, this spa aparthotel is within 1 mile (2 km) of Arena México, Paseo de la Reforma and U.S. Embassy. Angel of Independence Monument and Palacio de Bellas Artes are also within 3 miles (5 km). Nine Heroes Station is 7 minutes by foot and General Hospital Station is 10 minutes.
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Reviews
AO21 Apartments Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1