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The Residences at Icon Brickell

Luxury Miami aparthotel in Downtown Miami with 3 outdoor swimming pools

Photo gallery for The Residences at Icon Brickell

3 outdoor pools
View from property
Property amenity
View from property
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

7.2 out of 10

Good

Apart-hotel

Sleeps 4

Popular amenities

  • Hot tub
    Hot tub
  • Washer
    Washer
  • Pool
    Pool
  • Outdoor space
    Outdoor space
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

About this property

The Residences at Icon Brickell

Luxury Miami aparthotel in Downtown Miami with 3 outdoor swimming pools
This aparthotel features 3 outdoor pools, a restaurant and a nightclub. WiFi in public areas is free. Additionally, a health club, a sauna and a rooftop terrace are on-site. Each apartment boasts a jetted bath and offers free WiFi and a kitchen. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences, such as a washer/dryer and a sofa bed. Weekly housekeeping is available.
The Residences at Icon Brickell offers 14 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodation at this 5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Pool/Spa

  • 10 treatment rooms
  • 3 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 18 per night)

Restaurants on site

  • Eos

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Double sofa bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination

Living spaces

  • Fireplace in lobby
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with premium satellite channels
  • Nightclub

Outdoor areas

  • Furnished balcony
  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift

Services and conveniences

  • ATM
  • Free local calls
  • Hair salon
  • Housekeeping (weekly)
  • Iron/ironing board
  • Multilingual staff

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Health club
  • Hiking/biking trails

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units
  • Garden
  • Soundproofing

Similar properties

Exterior
Comfort Inn & Suites Downtown Brickell - Port of Miami
Pool
Breakfast included
Free WiFi
Air conditioning
8.4 out of 10, Very good, (3838)
The price is AU$175
includes taxes & fees
24 Sept - 25 Sept
Comfort Inn & Suites Downtown Brickell - Port of Miami

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 45 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 18 per night
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

The Residences at Icon Brickell Miami
The Residences at Icon Brickell Aparthotel
The Residences at Icon Brickell Aparthotel Miami

About the area

Map
485 Brickell Avenue,, Miami, Florida, 33131

What's nearby

  • Brickell City Centre - 5 min walk
  • Downtown Miami Shopping District - 6 min walk
  • Bayfront Park - 9 min walk
  • Bayside Marketplace - 17 min walk
  • Kaseya Center - 19 min walk

Getting around

  • Fifth Street Metromover Station - 3 min walk
  • Hialeah Market Station - 11 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 13 min drive

Restaurants

  • ‪W Miami - ‬1 min walk
  • ‪Brickell Ave Bridge - ‬2 min walk
  • ‪Epic Lobby - ‬5 min walk
  • ‪Zuma Miami - ‬4 min walk
  • ‪Better Days - ‬1 min walk

Frequently asked questions

Does The Residences at Icon Brickell have a pool?

Yes, this property has 3 outdoor pools.

Is The Residences at Icon Brickell pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residences at Icon Brickell?

Valet parking is available for USD 18 per night.

What time is check-in at The Residences at Icon Brickell?

Check-in begins at 4 PM.

What time is check-out at The Residences at Icon Brickell?

Checkout is at 10 AM.

Where is The Residences at Icon Brickell located?

Located in Downtown Miami, this luxury aparthotel is within a 10-minute walk of Miami River, Brickell City Centre, and Downtown Miami Shopping District. Bayside Marketplace and Kaseya Center are also within 1 mile (2 km). Fifth Street Metromover Station is only a 3-minute walk and Eighth Street Metromover Station is 5 minutes.

The Residences at Icon Brickell Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 57 reviews" "
Rating 8 - Good. 13 out of 57 reviews" "
Rating 6 - Okay. 8 out of 57 reviews" "
Rating 4 - Poor. 10 out of 57 reviews" "
Rating 2 - Terrible. 5 out of 57 reviews" "

7.6/10

Cleanliness

5.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Seasoned Traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible "Hotel" with ZERO service
Booking my accomidation via "Hotels.com", I was not expecting the nightmare I would encounter during my trip to Miami. Since I booked in a rush I failed to read previous reviews, which would have had me come with diffrent expectations. The "Icon Brickel" is actuallhy the "Vicory Residences" next to the Vicory Hotel, as it is not marked with the right name, the cab driver dropped me off a few doors down. The Vicory Hotel front desk staff send me to the condiminum sales center, tjey send me to yet another door, and so fourth....coming from New York in February, carrying 2 50lbs suitcases and a larger purse in Florida heat was uncomfortable to say the least. When I finnaly arrived at the buidling there was no keys to my apartment, neither did the door man know which unit I would be staying in. He also said that there was no option to store my bags. .............Once I got into the apartment, it was nice and accaptably clean, some kitchen items were dirty (like the blender) and the wine bottle opener broke the first night. I can out of toilet paper and the only way to replenish was to go to the store and buy my own. There is a washer and dryer in the unit but only one single serving of laundry detergent. Overall the apartment is nice, but I expected to stay at a Hotel and not at a condiminium with ZERO hotel type service.

4/10 Poor

Oneto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The first thing you have to know is that this is NOT a Hotel, its a rental condo, which by the way is very neglected, it needs cleanness and to renew the damaged furniture. There is no TV in the bedroom and the one in the livingroom has very little channels (Not even the news). There is no housekeeping so no one makes your bed or the dishes, neither is a Front Desk (only a security guard who is not trained to do anything). Finally the Vallet charges you per each stop (even if its 10 minutes) from 7 to 16 dollars if its overnight. The Spa is ok, but very busy. I am never coming back.

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Confusing to get to
The hotel is not a hotel at all. It is condo's that are rented out...very very confusing at first. Lacked having a key for the elevator. The Property Management who rent the unites did not give us a key to the elevator so we had to go down to lobby and ask to go to another floor. The rooms were very nice (beds were not the best, but the rest of the room was nice...included a kitchen living room and washer/dryer that was good. Only stayed 2 nights and loved the spa and pool area. Very nice. Only bad thing was getting what we needed from the property management because the front desk did not have any info or could not help us. Still waiting for a coffee pot that worked!

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Sorry guys... you are NOT doing well
Brickell One Is a very nice building: luxurious, well maintained and in a very good location. The problem begins when you enter the room, mostly because you are pretty much on your own, given it's an apartment really what you are renting and not a hotel room, so forget about customer service and the cleanliness and service you expect from a 4 or 5 star hotel. The room was nice and spacious, but unfortunately, not well maintained: the room and bathroom doors were filthy in some areas, the walls have marks and the bathroom didn't feel very clean. I tried using an extra blanket from the closet, but had to forget about it, it was full of human hair and stains in some areas ("EW" as my seven year old would say). The feeling I got is that this apartment belongs to a person that has a few passive income-generating units, who gets a check every month for his rentals, but doesn't really knows what's going on with their maintenance and upkeep. My other BIG problem is that I was NEVER able to connect to the WiFi in the apartment; this was a business trip (3 days) so this was a major inconvenience, and I had to look for a Starbucks nearby to get my work done everyday. Yes, I called the property management company three times, and they promised to get back to me with a solution... I'm still waiting for their phone call, and I left the apartment 2 days ago. My advise to my fellow travelers: spend some more money and rent a REAL hotel room, this experience was a bad one...

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautyfull Place
Beautyfull Place , Location Perfect for everyting to do. For Sightseeing , for Tennis Play , for Running for walking .

4/10 Poor

Leti, Miami, FL, USA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not what you would expect!
When you think about the Icon, you think of of a five star hotel, no questions asked. I was not aware that I was not stayong at a hotel suite as stated in the description, but instead an apt. owened by a third party; Elite City Stays Miami. That being said we did not have someone come and clean the room everyday, nor anyone to bring fresh clean towels. I read in the apt. manual that getting clean towles would cost an additinal $25 dollars. Did I mention I was on my honeymoon? Yes, I never imagined having to wash sheets and bath towels on my honeymoon. On to accomodations...you are able to use the "hotel" pool so that was good. However, we also wanted to also stay in, watch T.V and relax. The catch was; there was NO CABLE. We tried to several times to get in contact with someone but there was nothing but a phone number because, as we were told, the concierge nor hotel have nothing to do with anything gone wrong with the apt. So basically, we were screwed because that number was for questions and emergencies, except you can only cal Mon-Fri 9-5. Lastly, The toilet flushed constantly and when it felt like it, but I guess the immense running and waste of water wasn't our problem in the long run. Overall we wished we would have stayed somewhere else to have gotten the "hotel" feel instead of feeling like we were overstaying at Uncle Joes apt. Currently waiting for a response from Elite City Stays

2/10 Terrible

Terri, Niagara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Conditions- waste of money
First of all, when booking through Expedia, we were not informed we were booking a residence not a hotel. The hotel did not have us registered and sent us to residence entrance where we were handed keys. No Customer Service! Bed had one sheet and blanket very thin. Not the luxury as depicted on Expedia site. Dining room chairs lacked cushions making it painful to sit at table. Satellite tv did not work!!! Dishes were unclean and had to be washed before use. I've been in dorms rooms that were in better shape!!!

8/10 Good

marze

Liked: Cleanliness, property conditions & facilities
We were unaware that the "hotel" room we would be staying in was actually a privately owned residence at the Icon Brickell. Therefore when we arrived at the location, there was not clear direction as to where we were to "check in". The gentleman at the front desk was very friendly and helpful. He provided us our envelope from "City Elite" with instructions to call them if there was anything wrong with the room. Once in the room, we were pleasantly surprised. Large spacious room, with separate living and bedrooms, excellent view of the downtown area, full kitchen and even washer and dryer. Unfortunately, the shower provided minimal water pressure and the toilet had a tendency to constantly run throughout the night, but otherwise the accommodations were good. The Icon Residence are centrally located in the Downtown, Brickell area and was located close to all the venues we needed to attend for our stay.

10/10 Excellent

GenevaSmith, Maryland, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best Hotels in Town!
it was AMAZING!!!!!!! My boyfriend and I stayed there for his birthday. We both loved it!!!!! the views of the water were fantastic. The staff was so helpful. The room was beautiful. I would love to come back!

10/10 Excellent

Chris, San Diego, CA

Liked: Cleanliness, room comfort
Loved it.
it was cheaper than the surrounding hotels, and sounded good. The checkin process was confusing, I went first to the (right-most) wrong lobby, they sent me to another (middle) wrong lobby, then they said "go to the residences lobby" all the way to the left. Nobody was there, back to the middle (viceroy) lobby where they said "oh that happens sometimes, we'll get your key' - they handed me my key and I was on my way. The elevators were crappy and sometimes dropped me at the wrong floor, another ThyssenKrupp failure; the door lock was finicky, but what a beautiful room! Totally worthwhile. Nobody gave me a wifi password, so I reset the router myself (sorry next guest, hope you're technically savvy) What a view!!! What a property! Plus what would a Miami hotel be wtihout a little blood splatter on the ceiling of the bathroom? Kind of funny, it was so clean otherwise. (don't take this to mean that the rest of the review is sarcastic, it seriously was nice) I had my business calls on the balcony, looking out at the ocean. You can't beat that. The people I was visiting in Miami were complaining about their hotel, they paid twice as much, and my place was twice as nice. I'd do it again, but you have to know what you're getting. It's NOT A HOTEL. It's a condo, and it's comfortable and fantastic.

10/10 Excellent

Asif

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Miami Life at its finest
Phenomonal hotel great amenities however staff and cleaning crew are not involved in anything. If you are local to South Florida no problems if you are a first time visitor choose the Viceroy instead.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Our suite was in the 47th floor, although they provided us with one (1) elevator card, it was difficult yo manage between my husband and I. Self parking was across the street which made it convinience for us, since we refused to pay, almost $50.00 for overnight parking. Valet is $5.00, but your would not want to do the overnight valet parking. It was walking distance to Downtown Mary Brickell Village which has a lot of restaurants a a few night life bars, Cafe's and coffee shops.(i.e. Starbucks) We enjoyed it and would stay there again!!

10/10 Excellent

Malissa Winters

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY Recommend The Icon Brickell
This place was so beautiful, clean and what a perfect location in the heart of downtown Miami and so much within walking distance!!! Highly recommend!!! A Home away from Home!!! Service was #1, $$ was #1, The Valet Staff went above and beyond!! Can't say enough, but will be staying there for every future event!!

2/10 Terrible

oassiss

Disliked: Staff & service, room comfort
You are on your own
The positives: the location is great. Beautiful pool and a comfortable size apartment. The negatives: No "plush bedding" as promised. Not even a fitted sheet for the bed. No blankets. Elite City Stays, which manages these apartments, won't call you back or offer any type of customer service. They'll take your money and leave you on your own. If there's something wrong with your apartment, good luck in trying to reach anyone for assistance. If you are planning a weekend stay, they are close on the weekends. AVOID if you have other options!!!

4/10 Poor

Aysil Baldwin

Disliked: Cleanliness, property conditions & facilities, room comfort
close to lot of convenience...
The floors were not that clean. No paper towel in the kitchen for 4 day stay!!!!!Aircondition was constantly showing 75 in that heat with the balcony doors always closed.,even I have called somebody to adjust it!!!! Everytime you flush the toilet awful noise came from the laundry room especially at night could have scared the neighbors......TV HAS NEVER WORKED and they had only one TV in the living room only, not in bedroom.... I have expected somebody making an effort putting new furniture instead bringing in 12 year old couches to the living room for this beautiful hotel...... After all I did not find what I have expected of Viceroy residences.....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Pefcect location, incredible view and premium services!!!! Also the greatest pool in Florida.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
DONT BOTHER
OUTSIDE POOL BEDS ALL FALLING APART. YOU SINK IN, GO THROUGH ETC. WAIT FOR EVER FOR ANYONE TO TAKE YOUR DRINK ORDER. NO CONCIERGE, NO ROOMS SERVICE, NO EXTRA TOWELS TOILETRIES,TV DIDNT WORK,NO BELLBOYS, NO SERVICE. YOU ARE TOTALLY ON YOUR OWN. ANSWER FOR EVERYTHING IS "YOU BOOKED THROUGH ELITE CITY STAYS", CALL THEM. HORRIBLE EXPERIENCE. THE ONLY PEOPLE THAT DID ANYTHING WERE A SUBCONTRACTED VALET SERVICE

6/10 Okay

Pedro, World Citizen and Traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Good place, dissapointing services
To our surprise, this is a temporary apartment rental (by the day), not a hotel. This should be better identified by Expedia. I would rate high the apartment view, and space. HOWEVER, the TV did not work... seems that the cable service fee was unpaid… I would assume that a place like this would include this service. I would also rate high the amenities. I would rate very low the service from reception (do they have anything to do with these rentals? They seem very absent from any support or even question you may ask - no service attitude); valet parking is also a concern, too busy, not well organized, .... where is the service attitude... for something they charge 36 USD/day?

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Some nights the night club upstairs had loud music playing which was quite loud in the room. In a good location, walking distance to city centre and far enough away from the noise and hustle of the city.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Dissapointed
If i new that i would have to do my own laundry and pay for maid service i would have not states there,both tv did not work and the card foe the elevator did not work after bringing this to the person in charge he told us we are doing something wrong and that everything is in proper order when you are on vacation it should be made easier for you, the only department that gave good service was the valet service for the car.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Disappointment
This accommodation was disappointing. There was no service available when issues arose. Few amenities nearby and no TV available. Would suit people on business in the city. Ur not for tourists.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Dissatisfied
The room was very nice, however there was black dog hair everywhere and even after cleaning it up, dog hair and other dustmites came under the door from the hallway regularly. The staff was of NO service to us the whole time we were there. I asked about places to visit nearby and the two gentlemen working would not answer me at all. I would not go back.

10/10 Excellent

Robert, Philadelphia, PA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Luxury condo as a hotel room
I think it's important to realize that this is not really a hotel (the Super Shuttle guy didn't even know where it was). It's a luxury high-rise condominium that is renting out rooms - probably because they couldn't sell the condos after the real estate crash. But they are beautiful rooms that are a very good value. Very nice materials and superb views of the city. There are most of the amenities of a hotel, except for daily cleaning service and a front desk. There are no movies and some satellite service, but there is a DVD player and a WiFi access point dedicated to each room. There are multiple pools and an exercise room.

10/10 Excellent

Honeymooner27, Montreal, QC, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect and luxurioux home away from home
You need to understand that this place is not actually a hotel. Icon Brickell is comprised of about 3-4 buildings that are connected to one another. ONE of these buildings only has an actual hotel inside (on the 14 first floors) and it's called the Viceroy. The other buildings are residential condos. Our unit belonged to a company who bought some condos within the same building as Viceroy and rents them out as a "hotel" would. The bad part was that we weren't actually part of the hotel, so we didn't have any day to day service, and there were a lot of complications upon our arrival because we arrived earlier than our check-in time and the residential buildings can't keep your suitcase, like a hotel would. The person at the entrance was very helpful, courteous and kind, but you must understand that you're not actually going to a hotel... We were on the 18th floor. GORGEOUS view, very LUXURIOUS unit, very luxurious building and walking distance from everything nice and important in the Brickell district. You can also catch a mover (which is a monorail) just a block away and travel around for free. We loved it and can't wait to go back.

4/10 Poor

Natalie, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISAPPOINTING
We've heard so many great things about the Icon experience in Miami that we really looked forward to this stay. In fact, we USED TO consider buying a unit there, but not any longer! Except for a fantastic building exterior, the Icon Brickell had very little to offer. We've first arrived to the Icon's hotel check-in desk by mistake but the staff looked totally confused despite the fact that it was located in the same lobby - literally 10 feet away - from the Icon residencies check-in. They did walk us to the Residencies later but made sure they've declared that they have nothing to do with each other. Then the Residencies staff also stated that they have nothing to do with the Elite City Stays and that they "just bring them an envelope with the keys," so we were pretty much on our own. The 1-bedroom appartment we got was on the 47th floor -- a guaranteed amazing city view which we loved!.. However, the unit itself was a clearly used up short-term rental with questionable maintenance and bare-bones setup, far from an "Elite Stay" advertised: visibly beat up furniture and walls, cheap sheets and towels, not even a soap dish or Kleenex in the bathroom, one working TV channel, and to top it off - a shower curtain rod that fell on my husband's head at the first touch and couldn't be fixed! Not my idea of an "elite stay"!..Plus, the 47th floor location quickly turned into a nightmare with the "Club 50" partying until 4AM - we couldn't wait to check out ! What a disappointment!