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"I chose this hotel due to its idyllic look & since I was traveling with 4 colleagues, they all booked here too. On arrival, found out you don’t stay in the schloss, rather a very unattractive side building, freezing cold, tiny room. The restaurant was closed, another reason I had chosen this hotel was because it had a restaurant, nobody told us it would be closed. Very poor. The service was friendly at breakfast & that’s my reason for ranking this at okay. The lady was lovely & made our start to...

"Standard"

"Top"

"The spa, gym, and lake views are excellent. The hotel has a very 90's feel and no room service (this was a bummer as we had a lake view room and wanted to stay in and relax). The beirgarten by the water has excellent food, although it closes at 930pm (as does the only restaurant on site (a buffet). The place was comfortable for 1 dayx the lake location and sauna were exactly what we wanted"

"Wir hatten ein Familienzimmer für eine Nacht gebucht. Nach mehrmaligen erfolglosen Versuchen direkt auf der Website des Hotels zu buchen, lief im Gegensatz dazu die Buchung und Bezahlung über Expedia schnell und ohne Probleme ab. Überhaupt scheint das Softwaresystem des Hotels nicht sehr robust zu sein. Der digitale Check-in funktionierte halbwegs, jedoch gab es beim Check-out eine Fehlfunktion. Nach Eingabe der Buchungsnummer öffnete sich immer wieder der Check-In Dialog; wir mussten daher über...

"Perfect base for a stay in Jena. Excellent location and facilities. Staff welcoming and ultra efficient."