2/10 Terrible
Robert
Travelled with family
7 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Do NOT stay at this hotel unless you have your own car. There is nothing good close by within easy walking distance. We stayed for 3 days and the hotel restaurant and laundry service was closed the whole time. The breakfast was basic. The train station is 3 kilometres away.
Then we had a dispute with a taxi driver when we were leaving. We asked the hotel to ring a taxi, they said yes, wait out the front. We waited and the taxi took about 15 mins. When the taxi arrived, he already had 33 euro on the meter! He said if he comes from far away, he starts the meter then. The man at the front desk should have known this problem. We had to argue with the taxi driver and the man at the desk spoke to him but did not help. I blame the taxi driver and the hotel, they should have known about this problem. We had to pay the taxi driver 30 euro to leave, otherwise he was going to call the police. The counter did not help their guests. Do NOT stay at this hotel unless you want to be very isolated and not helped by the staff, and i will never get a taxi in Italy again.
Robert
Stayed 3 nights in Oct 2024