This place is struggling. Whatever we wanted -- including some amenities that are advertised on the website -- seemed to be unattainable. The steam room was closed for repairs, the pools (which are separated by gender anyway, so that's great if you're in TRAINING, which we aren't) closed at 7:00 p.m. (this was a Saturday), we couldn't take baths, just showers, because the spigot for the tub had been replaced a sealed-off pipe sticking out of the wall, and worst of all, we had no control over the heat in our room. All night long I was blasted with forced air, in the bed closest to the vent, and the temperature remained at a dusty 77° despite our open window. Even the night clerk couldn't do anything about it -- he tried, using his computer, but the system was apparently down down down. "This is a very old hotel," we kept hearing, by way of explanation. And then, in the morning, a more conciliatory "Remember us in two years" -- the place is due for major renovations by then, and it needs them.