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Crowne Plaza Minneapolis West, an IHG Hotel

3.5 star property
Suburban hotel with full-service spa and health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Minneapolis West, an IHG Hotel

Exterior
Indoor pool
Interior
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Hot tub
  • Room service
  • Pet-friendly
  • Pool
The price is AU$178
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 158 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
Exterior

Country Inn & Suites by Radisson, Minneapolis West, MN

Pool
Hot tub
Breakfast included
Parking included
7.4 out of 10, Good, (1003)
The price is AU$139
includes taxes & fees
30 Dec - 31 Dec
Country Inn & Suites by Radisson, Minneapolis West, MN
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About the area

Map
3131 Campus Drive, Plymouth, MN, 55441

What's nearby

  • Abbott Northwestern - WestHealth - 8 min walk
  • Sky Zone Indoor Trampoline Park - 2 min drive
  • Ridgedale Center - 8 min drive
  • Venetian Indoor Waterpark - 9 min drive
  • Target Field - 15 min drive

Getting around

  • Fridley Station - 19 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 29 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Perkins Restaurant and Bakery - ‬3 min drive

About this property

Crowne Plaza Minneapolis West, an IHG Hotel

Hotel in the business district
Take advantage of a free manager's reception, a terrace and a garden at Crowne Plaza Minneapolis West, an IHG Hotel. Treat yourself to a massage, aromatherapy or a body wrap at Spa at Plymouth Creek, the on-site spa. The on-site American cuisine restaurant, Creekside Cafe and Lounge, offers breakfast, brunch, lunch, dinner and garden views. The health club offers Pilates classes and fitness classes; other things to do include volleyball, basketball and racquetball/squash. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), 2 outdoor tennis courts and express check-out
  • A banquet hall, smoke-free property and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 243 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 per cent of room rate
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • Housekeeping
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 19 for adults and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Frequently asked questions

Does Crowne Plaza Minneapolis West, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Minneapolis West, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Minneapolis West, an IHG Hotel on 24 Dec 2024 start from AU$165.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Minneapolis West, an IHG Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Crowne Plaza Minneapolis West, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Minneapolis West, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Minneapolis West, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Crowne Plaza Minneapolis West, an IHG Hotel located?

Situated in the business district, this spa hotel is within 1 mile (2 km) of Abbott Northwestern - WestHealth, Plymouth Playhouse and Sky Zone Indoor Trampoline Park. Fish Lake Regional Park and Ridgedale Center are also within 6 miles (10 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to alot of spots to do things
Stayed 3 nights in Nov 2024

2/10 Terrible

Donna

Business traveller
Disliked: Cleanliness, amenities
Old and not clean
Stayed 1 night in Oct 2024

8/10 Good

WENDELL, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Under cover parking
Stayed 3 nights in Nov 2024

8/10 Good

Heather

Travelled with group
Liked: Staff & service
Disliked: Amenities
I think the property needs a tremendous upgrade. I'd pay more for better quality. Also, there are limited dining options, which I hate. However, the staff is wonderful. Loved the ladies at the bar who were exhibited excellent service.
Stayed 2 nights in Nov 2024

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
Check in took more time than it should have. Our shower/tub faucet could not be completely shut off so there was water dripping during our entire stay. On both mornings, there was no hot water at 8:15 in the morning. The staff in the dining areas and bar were fantastic and the food was pretty good for a hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service
Enjoyable staycation for wife and I. I liked the property, the feel, the style, but the last update was clearly in the mid-80s. And the pool area needs to have the gigantic sheets of rotten paint pulled off and repainted - ugh.
Stayed 2 nights in Aug 2024

6/10 Okay

Brian

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff at front desk gives no info of where things are when you check in such as ice machine, breakfast and parking entrance to hotel. I walked up to the desk and they sat in the office looking at me instead of coming to the desk to help me like they hoped I would just go away not friendly or helpful at all
Stayed 3 nights in Oct 2024

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Marshal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was covered in dust, bathroom in the room had mold on the ceiling of the shower and every wall due to non working shower fan.
Stayed 2 nights in Oct 2024

8/10 Good

Babatunde

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Wayne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were several things I found wrong with this hotel. * No daily room tidy. I shouldn't have to request this. * Shower head was so loose that I had to hold it with one hand in order to take a shower. This shows that they don't inspect the rooms for such problems. * Furnace wasn't turned on?! They told me that this is a State rule. Well then the Hotel leadership should shout at the State legislature and tell them their policy is ludicrous instead of not allowing guests to control the room temperature. * Toilet leaked so that each 5 minutes or so, it would refill and make noise. Again, no inspections of rooms to proactively prevent this. * The Staff while very nice and friendly, didn't tell me where everything was at check in. Better would be to go over the amenities, locations of things I would be interested in using etc.. * Hot tub was broken. I picked this place just so I could use it. I wouldn't be able to recommend this hotel nor stay there myself again unless All of those are rectified.
Stayed 4 nights in Sep 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2024

8/10 Good

Nakisha

Travelled with family
Liked: Cleanliness, staff & service
Older property had a great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing and attentive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glaiza

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a quiet place to stay. Staff are very nice and friendly. Definitely will book this place again whenever we go down there.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vijay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
We had booked 2 queen beds per room and 2 rooms. They had only one available and were asked to adjust. Next day we requested additional towels and coffee pods for coffee maker and the front desk guy snickers and says ‘a form has to be filled with the front desk to get those’ and we were like woah! First time we had ever heard that for a simple request like that. The beds were lumpy and carpet had stains. But the worst part was that their front desk customer service stank!!! One of the worst! Wouldn’t recommend anyone going with them…
Stayed 3 nights in Aug 2024

10/10 Excellent

Shereen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and comfortable stay. Highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Cooper

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful hotel with a lovely garden atmosphere. The hotel itself was beautiful and unlike other hotels I've stayed at. The room provided a nice view into the suburbs and trees as well as a comfortable bedding set. However, most of the staff was rude and sometimes disrespectful. There were two men that worked the front desk that were very polite and helpful (black man with short hair and white man with long hair and beard, do not remember their names unfortunately) but the rest we interacted with gave us attitude and acted as if it was bother when we asked them for directions or assistance. Particularly one of the breakfast servers, by the name of Christie, was condescending and spoke to us as if we did not belong. Despite this, the atmosphere of the hotel plus the fair price would convince me to stay at this hotel again but not before looking at other hotels in the area first.
Stayed 2 nights in Aug 2024

2/10 Terrible

ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Travelled with family
Disliked: Amenities
Only one of three elevators worked. Button to activate calling the elevator to go down from the 4th floor did not work. Actually talked to the maintenance man in front of another employee and told him about it. His response was you have to hit it hard and on the bottom right of the button. (It’s not a button but much larger) Ceiling of room was leaking water near the window. Puddle of water on interior sill which spilled onto the floor. Entrance from the parking lot on side door ( clearly marked entrance) is not secure. A room key card is not necessary to open the door and it was never even locked.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

4/10 Poor

Charles

Disliked: Staff & service, property conditions & facilities
#1 Air conditioning is horrendous for wedding venues, God awful honestly. As well as AC for rooms above 3rd floor when it's merely 86 degrees outside. The rude person who switched our room admitted he simply tells people no available rooms because they are so used to it, albeit I was rude after 2 days of dealing with this. PRO tip, if you advertise AC, provide adequate AC. Will never return but if this helps anyone, you're welcome. S
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024