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"Overall the stay was good, but upon check it I made my reservation through Expedia at 2:50pm and went to check in around 3:00pm. I was told I have to wait 20 minutes for it to pop up into the system but waited nearly 1 hour and 14 minutes. As we were traveling that could have been time to relax or do something, so that was upsetting. We had to continue to check until I believe a manager looked up my Expedia reservation which was there. Everything else, was great, the room, the breakfast, and pool area. "

"All good"

"Very relaxing, enjoyable stay. The room was. clean and well maintained. The staff were friendly and helpful. I was quite impressed with the hotel and staff. Thank you for a great evening."

"I loved the staff and how they care to help me when I needed it. My fireplace wasn’t working after it was a hour ago after swimming and there was no maintenance on but she called maintenance and they came within 30 minutes to help and fixed it. I love this hotel it’s my number one favorite. Great balcony great everything. : )"

"Great stay - walk right into the Mall of America , couldn’t have been any more convenient. 5 stars "

"It was excellent all around!!"

"Very convenient, nice place to stay "

"Great start"

"Great place just overly packed at times"