How much does it cost to stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Neptune Palm Beach Boutique Resort & Spa All Inclusive on 1 Sept 2025 start from AU$528.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neptune Palm Beach Boutique Resort & Spa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Palm Beach Boutique Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Neptune Palm Beach Boutique Resort & Spa All Inclusive?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

Does Neptune Palm Beach Boutique Resort & Spa All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Neptune Palm Beach Boutique Resort & Spa All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include windsurfing, snorkelling, mini golf and more.

Neptune Palm Beach Boutique Resort & Spa All Inclusive Reviews, Deals & Photos 2025

Q: Does Neptune Palm Beach Boutique Resort & Spa All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Q: Where is Neptune Palm Beach Boutique Resort & Spa All Inclusive located?

Nestled on the beach, this Galu Beach hotel is within 3 mi (5 km) of Galu Kinondo Beach, Diani Beach and Kaya Kinondo Sacred Forest. Colobus Conservation is 1.4 mi (2.3 km) away.

About the area

Located on the beach, Neptune Palm Beach Boutique Resort & Spa All Inclusive is in Galu Beach, a neighbourhood in Diani Beach. Diani Beach and Shimba Hills National Reserve reflect the area's natural beauty and area attractions include Colobus Conservation and Diani Snake Park. With windsurfing, boat tours and fishing nearby, you'll find plenty of adventures in the water.

Visit our Diani Beach travel guide

10/10 Excellent

Joshua

11 Sept 2023

Liked: Cleanliness, staff & service, amenities

Excellent!

Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

18 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2023

10/10 Excellent

Hasina

5 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2022

8/10 Good

Grégoire

9 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Good : -environnement -nice staff -clean -nice rooms Bad : -Bed very very hard -Got really sick because of food

Stayed 6 nights in Jan 2021

2/10 Terrible

NELSON

26 Oct 2020

Disliked: Staff & service, property conditions & facilities, room comfort

Péssimo Atendimento

Staff da recepcao totalmente despreparado, atendimento da recepção péssimo, chegada demorou mais de 30 min para ser atendido precisei de fazer impressões eles não tinham papel não trocam dinheiro não dão informações corretas um descaso com o cliente PÉSSIMO nota ZERO jAMAIS volto e farei questão de fazer marketing contra

Stayed 3 nights in Oct 2020

8/10 Good

Fiona

28 June 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great beach resort complex

We had a lovely stay at the Neptune Palm with our teenage son, we found the room comfortable with all amenities to be very good. A bit of modernisation would be good but it was clean, the shower was good and the staff were more than happy to help with any requests we had. The food standard & variety was excellent and we all enjoyed our meals. We would happily stay there again, but if we did we would take an iron with us as there are none available. The 2 main negative points were the flies in the daytime, particularly in the restaurants and the hawkers on the beach pestering you to buy their goods or services making it impossible to sunbathe on the beach!

Stayed 7 nights in Jun 2019

10/10 Excellent

Svetlana

10 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Nov 2018

10/10 Excellent

Carlos, España

13 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel está a pie de playa. Las instalaciones son excelentes. Lo mejor la comida y la atención del personal, especialmente del grupo de animadores.

Stayed 6 nights in May 2018

6/10 Okay

Verified traveller

10 Apr 2018

Liked: Staff & service

The hotel is OK, the location is great but a few things need sorting, the wifi could be better, it drops every couple of minutes, and the rooms could be cleaner and some of the facilities such as showers should be updated. I was pleasantly surprised by their food which is quite good for an all inclusive. The kitchen staff were all very lovely and friendly.

Stayed 4 nights in Apr 2018

8/10 Good

manuela

13 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tutto ok

tutto ok.

Stayed 4 nights in Dec 2017

10/10 Excellent

Niels Erik

26 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas på aber der stjæler smiler

Stayed 9 nights in Aug 2017

10/10 Excellent

Verified traveller

12 June 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neptune review

It's a great hotel. A little disappointed with the view out to the beach, which is what I had in mind.

Stayed 1 night in Jun 2017

8/10 Good

Caroline , Dallas Texas

19 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful quiet hotel on gorgeous Diani Beach

Pros: The staff was very welcoming. Facility is Well maintained. Would be a great place for honeymooners. Rooms are beautifully done. Their sister hotel next door had more kids at the pool so also family friendly. The food was great, mainly Kenyan inspired. Patrick at the main bar was a great guy with a good attitude. A short taxi ride to several nice clubs. Reasonably priced excursions nearby. Overall, very happy with the hotel. Cons: The shower water pressure was close to none, very low. Parts of shower and bathroom wall was dirty. There was a curio/shops next to hotel with overly aggressive sales people. If you are not a local or from Kenya, beware of them and the prices. If you get the all inclusive, be ready to get bottom of the line drinks. Anything else you pay extra which is pretty much standard in most all inclusive hotels around the world.

6/10 Okay

Gunnel

1 Jan 2017

Liked: Room comfort

Lever inte upp till lyxprisnivån!

Mycket dyrt, inte prisvärt!

6/10 Okay

Adèle , Paris

26 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

L'hôtel est très agréable. Le personnel est absolument adorable et surtout très courageux. Cependant, il y a plusieurs points négatifs à souligner : - L'hôtel est très loin de Mombasa et son aéroport, il faut compter en moyenne 2 heures pour y accéder. Il faudra donc prévoir un budget de 100€ AR pour l'aéroport. - Aucun transfert n'est prévu depuis l'aéroport vers l'hôtel et personne (que ce soit sur le site de l'hôtel ou Expédia) ne communique cette information. Vous devrez vous débrouiller seul. - Lors de mon séjour, l'hôtel ne prévoyait aucune excursion, encore une fois, vous devrez vous débrouiller seul si vous souhaitez faire un safari, visiter Mombasa ou faire autre chose. L'hôtel vous enverra vers une petite agence en dehors, Marco Polo (les excursions sont un peu chères et pas de très bonne qualité). Cet hôtel est parfait si vous souhaitez vous reposer près de la piscine.

8/10 Good

ML, perigueux

4 Nov 2016

Liked: Cleanliness, staff & service

Disliked: Room comfort

Hotel tres sympathique et personnel parfait.

Personnel parfait, serviable et accueillant. Les chambre sont toutefois un peu petites et il manque d'équipement. Le complexe est tres grand mais il y a un manque d'organisation des activités pour l'extérieur. La nourriture etait tres bonne mais aurait pu etre un peu plus variée. La seule deception: es cocktails et boissons: manque de choix, cocktails pas super et avec alcool local et surtout dans des verres sans aucun charme!!

8/10 Good

Verified traveller

25 Oct 2016

Liked: Cleanliness, staff & service, room comfort

Komfortables Hotel mit teilweisem Sanierungsbedarf

Die Hotelbungalows sind geschmackvoll gestaltet und liegen in einer eindrucksvollen Gartenanlage. Zudem verfügt das Hotel über eine ausgezeichnete Küche, weshalb es insgesamt als empfehlenswert einzustufen ist. Negativ sind die vielen Holzwürmer in der Holzbalkendecke, die bei ihrer nächtlichen Nagetätigkeit einen derartigen Lärm verursachen, dass man im Schlaf teilweise empfindlich gestört wird. Dem Hotel ist die Problematik bekannt; es müsste diesbezüglich dringend eine Sanierung durchgeführt werden.

8/10 Good

Helge Vatnedalen, South coast Mombasa

14 June 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very friendly staff

A very good experience with friendly and service minded staff. Beautiful beaches and good security. Food was average and could be improved since this is a 4 star hotel. Overall good value for money

10/10 Excellent

Tyler, Canada

12 May 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful location, with excellent service, a beautiful beach on the doorstep and lovely facilities that capture the Swahili feel and provide all your comforts. Highly recommend

10/10 Excellent

Chad, Raleigh, NC

17 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Would Stay Again

We had a great stay at this resort. Food was great and the bartenders were extremely friendly.

10/10 Excellent

Gonzalo

12 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia de ensueño

Me encantó la estancia en este hotel. Realmente son 3 hoteles juntos de la cadena, el Palm Beach (que para mi gusto es la habitación más bonita), el Paradise y el Village, puedes ir a a las zonas comunes de cualquiera de ellos, con lo cual es como un gran hotel con 3 piscinas y varios bares y restaurantes. Todo tiene mucho encanto.

8/10 Good

Rob, Johannesburg

25 Nov 2015

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely spot; great staff

Excellent and pleasant staff; lovely pool; amazing beach. Only problem: aggressive hawkers on the beach; the weather was very muggy.

8/10 Good

Verified traveller

9 July 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tout etait tres bien sauf le harcelement incessant sur la plage par les vendeurs à la sauvette en manque de touristes

8/10 Good

Verified traveller

1 July 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice All-Inclusive

We enjoyed our stay at Neptune. It was the slow season when we arrived (late June) and they only had their exclusive rooms open. After reading the reviews, I was under the impression that this would be a nicer area for a couple on their honeymoon. It was very nice and well kept. Staff was really nice and accommodating but there were groups of younger students staying above us and in the same part of the hotel. I was expecting this to be adults (couples) only based on the description. The food tasted fine but both my husband and I unfortunately got sick and decided to eat at other hotels during our stay (we are from the states so it definitely could have been sickness due to traveling and nothing to do with the actual food). I wish the beach was private as we were constantly harassed by the beach boys but that's common in all of Diani. The rooms were very clean and you can't beat the price we paid for an all-inclusive. Everyone who worked at Neptune was extremely kind and deserves recognition. The grounds keeper even provided us with fresh coconuts and flowers each morning. During our stay, each night, they left a basket of fruit and one night a bottle of wine since it was our honeymoon. I would recommend this place if you are looking for an all-inclusive!

2/10 Terrible

Reda, Birmingham, UK

18 May 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is overrated, it's an average 3 star hotel at best, definitely not 4.5 stars!

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Neptune Palm Beach Boutique Resort & Spa All Inclusive

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Deluxe Room Sea Side

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