See all properties

Neptune Village Beach Resort & Spa All Inclusive

4.0 star property
Beachside property with outdoor pool

Photo gallery for Neptune Village Beach Resort & Spa All Inclusive

Outdoor pool, pool umbrellas, pool loungers
In-room safe, free WiFi, bed sheets, alarm clocks
Garden
Billiards
On the beach, white sand, sun-loungers, beach towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar
  • Spa
  • Breakfast included
  • 24/7 front desk
The current price is AU$521
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, Garden Area

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, Garden Area

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room, Garden View

Premium Room, Garden View

Premium Room, Garden View

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, Oceanfront

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, Oceanfront

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

In-room safe, free WiFi, bed sheets, alarm clocks

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
Ceiling fan
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Garden Area

Superior Room, Garden Area

Superior Room, Garden Area

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Suite

Highlights

Balcony
Air conditioning
Fridge
TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Southern Palms Beach Resort

  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
8.0 out of 10, Very good, (176)
The price is AU$615
includes taxes & fees
5 Mar - 6 Mar
Southern Palms Beach Resort
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Diani Beach, Galu Kinondo, Diani Beach, 80400

What's nearby

  • Diani - Chale Marine National Park and Reserve - 1 min walk
  • Diani Beach - 5 min walk
  • Galu Kinondo - 7 min walk
  • Kaya Kinondo Sacred Forest - 7 min drive
  • Tiwi Beach - 43 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 96 min drive

Restaurants

  • ‪Havana Bar, Diani Beach - ‬8 min drive
  • ‪Nomad's Beach Bar And Restaurant - ‬6 min drive
  • ‪Coast Dishes - ‬11 min drive
  • ‪Kole Kole Restaurant - ‬4 min drive
  • ‪Tandoori - ‬5 min drive

About this property

Neptune Village Beach Resort & Spa All Inclusive

Upscale all-inclusive property near Diani Beach
A free breakfast buffet, a poolside bar and a terrace are just a few of the amenities provided at Neptune Village Beach Resort & Spa All Inclusive. With a white sand beach, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to a massage, a facial or a body wrap at 5enses Sea Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Enjoy on-site activities, such as volleyball, archery and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Tennis courts, a gift shop and wedding services
  • A billiards/pool table, a banquet hall and 1 meeting room
Room features
All 78 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • TVs with cable channels
  • Balconies, fridges and electric kettles

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Sailing
Snorkelling
Windsurfing

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Theme parties

Languages

English, French, German, Italian, Polish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bustani
  • Karamu

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis
  • Windsurfing

Family friendly

  • Children's pool
  • Free babysitting
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Neptune Village Beach
Neptune Village Beach Resort
Neptune Village Beach Resort All Inclusive Ukunda
Neptune Village Beach Ukunda
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach Resort All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort All Inclusive Diani Beach
Neptune Village Beach All Inclusive Diani Beach
Neptune Village All Inclusive

Frequently asked questions

Does Neptune Village Beach Resort & Spa All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Neptune Village Beach Resort & Spa All Inclusive?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Neptune Village Beach Resort & Spa All Inclusive on 9 Mar 2025 start from AU$521.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neptune Village Beach Resort & Spa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Village Beach Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Neptune Village Beach Resort & Spa All Inclusive?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Neptune Village Beach Resort & Spa All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Neptune Village Beach Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, sailing and more.

Where is Neptune Village Beach Resort & Spa All Inclusive located?

Nestled on the beach, this Galu Beach property is within a 5-minute walk of Diani - Chale Marine National Park and Reserve and Diani Beach. Galu Kinondo and Kaya Kinondo Sacred Forest are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Neptune Village Beach Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 33 reviews
Rating 8 - Good. 14 out of 33 reviews
Rating 6 - Okay. 7 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Staff & service
It is a very beautiful and well thought resort. The access to the sister resort is an awesome and welcome change to the monotony of the resort.
Stayed 4 nights in Oct 2024

10/10 Excellent

SAMIRA

Good staff
Stayed 4 nights in Aug 2024

10/10 Excellent

ANNET

Workers are lovely
Stayed 7 nights in Sep 2024

10/10 Excellent

Randy

The staff was so very friendly and helpful!
Stayed 4 nights in Feb 2023

6/10 Okay

Kristiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what expected
Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money.
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Liked: Amenities
Disliked: Cleanliness
Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing.
Stayed 7 nights in Jul 2023

10/10 Excellent

Hermann Claudius

Stayed 1 night in Nov 2023

10/10 Excellent

Bjarne

Stayed 7 nights in May 2022

8/10 Good

Darnis

Great food and spa
Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveller

This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests.
Stayed 3 nights in May 2021

8/10 Good

Viktoriia

Bisschen in die Jahre gekommen, aber top Anlage und der Strand.
Stayed 9 nights in Dec 2020

10/10 Excellent

felicia

Super
Très beau cadre Rien à dire de négatif
Stayed 4 nights in Jun 2019

8/10 Good

Krister

Fantastiskt läge
Rummen var rymliga och bekväma med bra plats även utomhus. Städningen kunde varit bättre. Servicen på personalen inom samtliga områden var mycket bra förutom receptionen som slarvade lite. Läget var perfekt precis vid stranden som var fantastisk. Wi-Fi fanns men var inte alltid så att man kom in på nätet. Sammanfattningsvis så håller hotellet 3,5 av 5 möjliga.
Stayed 17 nights in Feb 2019

8/10 Good

Verified traveller

Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
Stayed 3 nights in Dec 2018

10/10 Excellent

Ruben, London

One of the most beautiful experience in all my life ;-) GREAT!
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Basic but had a relaxing break
Probably would not go back but was ok. Needs better deco and more efficient bar staff.
Stayed 7 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Peter

Very good location, and fairly good accomodation arrangements. The staff was awesome!
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Sophie

Wonderful stay for couples, families, & groups
Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected.
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

gérard, PARIS

très bien situé
très bon accueil, personnel au top. Nourriture correcte, SPA très bien . La chambre est grande, bien équipée et accessible facilement
This review was submitted before 2018 and has not been verified.

8/10 Good

hatim, mombasa

Liked: Room comfort
nice hotel
pleasing experience, would go back if rate is lower.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Room comfort
Beach front location
The stay was ok. Hotel staff generally slow to respond but the food was great.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Underbar utemiljö
Rummens standars var en besvikelse. Buffématen var generellt sett inte bra. För få solstolar och alldeles för lite poolhandukar
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
not a 4 star hotel
For a 4 star hotel, you need 4 star staff - and the personnel working at Neptune clearly are not trained hotel staff. This shows in many, many, many issues you would not expect in a 4 star hotel at a 4 star price: Toilets are dirty, faucets are leaking, crabs swimming in the pool (over days), drinks are luke warm, the room safe didn't work and the hotel safe was only available at extra cost, the water in the shower would only trickle, not run and the ceiling fan either runs at full (noisy) speed or not at all. Bottom line: Far too expensive for what you get.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ricardo Jose

Nice place

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
Diani Beach, Galu Kinondo