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The Royal Shaza Suites

2.5 star property
Beachfront hotel with calming spa services
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Royal Shaza Suites

3 outdoor pools, open 7:00 AM to 6:00 PM, free pool cabanas
Exterior
Standard Double Room
Free daily cooked-to-order breakfast
Family Suite, 2 Bedrooms, Ocean View

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • On private beach
    On private beach
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
The price is AU$160
Price available on 3/11/2024
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite, 3 Bedrooms, Ocean View

Family Suite, 3 Bedrooms, Ocean View | Bathroom

Family Suite, 3 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

Premium bedding, memory-foam beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Memory foam bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Ocean View

Premium bedding, memory-foam beds, in-room safe, individually furnished

Family Suite, 2 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Memory foam bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, Ocean View

Luxury Studio Suite, Ocean View

Luxury Studio Suite, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa
On private beach
Pool
Hot tub
All-inclusive
7.4 out of 10, Good, (227)
The price is AU$98
includes taxes & fees
9 Nov - 10 Nov
Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa

About the area

Map
Beach Rd, Shanzu, Mombasa, Mombasa County

What's nearby

  • Mtwapa Mall - 7 min drive
  • Bamburi Beach - 8 min drive
  • Nguuni Nature Sanctuary - 10 min drive
  • City Mall - 10 min drive
  • Nyali Beach - 13 min drive

Getting around

  • Vipingo (VPG) - 34 min drive

Restaurants

  • ‪Kendas Arcade Hotel - ‬6 min drive
  • ‪Severin Sea Lodge - ‬8 min drive
  • ‪SKYLUX SPORTS PUB AND GRILL MTWAPA - ‬7 min drive
  • ‪Mtwapa - ‬8 min drive
  • ‪Char Choma - ‬8 min drive

About this property

The Royal Shaza Suites

Family-friendly hotel
At The Royal Shaza Suites, you can look forward to free cooked-to-order breakfast, a swim-up bar and a poolside bar. Adventurous travellers may like the fitness classes at this hotel. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a deep-tissue massage, a body treatment or a manicure/pedicure. Enjoy a meal at the two on-site restaurants. In addition to a free daily manager's reception and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • A reception hall, wedding services and local meal delivery service
  • A front desk safe, a 24-hour front desk and a TV in reception
Room features
All 93 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Highchairs, children's slippers and free infant beds
  • Bidets and shampoo
  • 43-inch flat-screen TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, separate sitting areas and microwaves

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Highchair
  • In-room microwave
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 1,776 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Meal delivery service
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January

Property is also known as

The Royal Shaza Suites Hotel
The Royal Shaza Suites Mombasa
The Royal Shaza Suites Hotel Mombasa

Frequently asked questions

Does The Royal Shaza Suites have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 6:00 PM.

How much does it cost to stay at The Royal Shaza Suites?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at The Royal Shaza Suites on 3 Nov 2024 start from AU$160.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Shaza Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Shaza Suites?

Self-parking is free at this property.

What time is check-in at The Royal Shaza Suites?

Check-in begins at noon. Late check-in is available during limited hours.

What time is check-out at The Royal Shaza Suites?

Checkout is at 10:00 AM.

Where is The Royal Shaza Suites located?

This Mombasa hotel is on the beach, 1.6 mi (2.5 km) from Bamburi Beach, and within 6 mi (10 km) of Leisure Golf Club and Haller Park. Nguuni Nature Sanctuary and Mtwapa Mall are also within 6 miles (10 km).

The Royal Shaza Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

9.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were so friendly and accommodative.the rooms are so spacious and very clean,with a very nice sea view.the food was so delicious and cooked to perfection.the bar and the restaurant staffs were very helpful and very kind..i enjoyed every moment and i am so greatful for the good services..thankyou Royal Shaza
Stayed 1 night in Oct 2024

2/10 Terrible

Duane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked a 3 bedroom executive suite that on Expedia said "sleeps six" and we had 3 adult male travelers. Even though there are 3 separate rooms with three separate queen beds, we were charged an additional 250 USD for having an extra person. The room was advertised as 113 USD per night. With the extra person charge, the real rate was 191 USD per night. This should be the largest, boldest number on the Expedia listing. It makes no sense to have a 3 bedroom suite charge extra for 3 people. The manager tried to give us a paper brochure in the lobby to show us the per person rate that we did not see online or until day 2 of the stay, when I saw the extra 250 USD charge sneakily added to my credit card. We shot videos, raved about the hotel on instagram and youtube, but will now be actively not supporting this hotel unless a manager or owner contacts me directly, refunds the money and/or compensates us with another stay. (The hotel was great but the false advertising was predatory!)
Stayed 3 nights in Sep 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024