Hilton Garden Inn West Monroe

3.0 star property
Hotel in West Monroe with fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn West Monroe

Exterior
Pool
In-room safe, desk, blackout curtains, iron/ironing board
Breakfast, lunch, dinner served; American cuisine
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
The price is AU$148
includes taxes & fees
10 Nov - 11 Nov
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Room options

Available filters for rooms
Showing 9 of 9 rooms

Two queen beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, One King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Mobility/Hearing Accessible RI Shower

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

One King Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Suite, Mobility/Hearing Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

1 King Suite, Mobility/Hearing Accessible RI Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - queen
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Map
400 Mane Street, West Monroe, LA, 71219

What's nearby

  • Ike Hamilton Expo Center - 1 min walk
  • Duck Commander - 3 min drive
  • West Monroe Convention Center - 5 min drive
  • Monroe Civic Center - 6 min drive
  • University of Louisiana at Monroe - 10 min drive

Getting around

  • Shreveport, LA (SHV-Shreveport Regional) - 94 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Slim Chickens - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Hilton Garden Inn West Monroe

Hotel in the business district
Consider a stay at Hilton Garden Inn West Monroe and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site American cuisine restaurant, Garden Grille and Bar, offers breakfast, lunch and dinner. In-room WiFi (surcharge) is available to all guests, along with a gym and a business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A lift, laundry services and meeting rooms
  • Smoke-free property, a computer station and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 134 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as safes and high-speed Internet.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10.95 per person
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self-parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
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Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Frequently asked questions

Is Hilton Garden Inn West Monroe pet-friendly?

Yes, Hilton Garden Inn West Monroe allows pets (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hilton Garden Inn West Monroe?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn West Monroe on 10 Nov 2024 start from AU$147.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn West Monroe?

Self-parking is available for USD 5.12 per day.

What time is check-in at Hilton Garden Inn West Monroe?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn West Monroe?

Checkout is at noon.

Where is Hilton Garden Inn West Monroe located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Ike Hamilton Expo Center and Restoration Park. Duck Commander and Fresenius Medical Care are also within 3 miles (5 km).

Hilton Garden Inn West Monroe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1000 reviews" "
Rating 8 - Good. 260 out of 1000 reviews" "
Rating 6 - Okay. 135 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Stayed 1 night in Oct 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kristopher, Hagatna

Travelled with family and small children
Liked: Staff & service
I called the hotel directly prior to making the reservation to ask if connecting rooms were available since I was traveling alone with 4 children. I was assure there were, and that once I made the reservation call back and they would make sure the rooms were linked (this is the whole reason this hotel was chosen). Once I arrived we were given rooms on different floors and told that they don’t have any connecting rooms in the building. So I and 5 children had to sleep in 1 room while I paid for 2. There was no refund, no sorry, nothing. Also once inside the room I could see there was a door to the next conjoining room so I basically got had on this stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family
We normally read reviews before booking and I read a lot of positive reviews and booked a room. We also read negative reviews about this motel on another site so we didn’t know what to believe. So we were pleasantly surprised when we checked in and found the reception area and grounds were clean, the receptionist Ms Dee was awesome, the elevators worked fine, our room was clean and neat, AND someone took the time to turn the A/C on cold so that after traveling 6 hrs in the south, it was NICE to walk into a well refrigerated room!! And to top off everything else, the breakfast was a so so great. We highly recommend this motel.
Stayed 1 night in Sep 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

2/10 Terrible

Jeff

Disliked: Cleanliness
There was a bug in the tub when i arrived. I booked a king bed room but none were avaiable. No discount despite not having the room i ordered. Way over priced and no free breakfast. Very dissapointing, will not stay at this location again.
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this property when in the area. The staff are always very nice.
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Travelled with partner
Liked: Staff & service
My rooms floor had not been vacuumed and it was dirty. The floor I stayed on had water damage and room was musky. It had been raining all week. The employees were very nice.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Will Not Stay Here Again
Although the customer service was excellent, the room itself was very unsatisfactory. It seemed that the hotel cared more about what it looked like and felt like when you walked in the lobby (nice new convenience store), rather than the actual room where we would stay. The room was very outdated, to the point where the shower looked to have rust in it and the water seemed to always look like there was urine in it (maybe water purity issues due to construction). There were very few luggage carts, and the elevators (both) seemed to be old and not maintained like they should (shook most of the time).
Stayed 1 night in Jul 2024

4/10 Poor

SANDRA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only thing I can say good about my stay is that the staff were extremely friendly. The room smelled. The water in the tub took an hour to drain. The water was brown and left dirt in the bottom of the tub. If I were Hilton I would be ashamed to have my name associated with this proberty
Stayed 2 nights in Jul 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay West Monroe
Nice hotel great service.
Stayed 1 night in Jul 2024

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room looked like it had not been updated in years, furniture had dips from people sitting in the chair and on the ottoman, the entire 5th floor smelled stale and the worst part was the water was brown. The towels were yellow from what I assume was washing them in the brown water. This was just one night stay for my family and I as we passed through but a hotel 1 mile from them that we stayed at the week before had clean, clear water.
Stayed 1 night in Jul 2024

2/10 Terrible

NANCY S.

Travelled with family
Disliked: Staff & service, amenities
Check in time was at 3:00 it was after 3 and still no room ready yet . I would not recommend staying there again
Stayed 1 night in Jul 2024

2/10 Terrible

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!!!!!
Thiabplace was SO nasty!!! I was shocked a Hilton hotel could be so unprofessionally ran. The staff was lazy. They knew absonotjing and werent able to answer any questions. Breakfast is NOT free. You have to pay 15 dollars to eat. The doors toenter yoir room get jammed sometimes it took forever just to get in my room. Go to the Hampton Inn across the street. Manager never called me after i left my number.
Stayed 1 night in Jul 2024

6/10 Okay

Karen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms had not been cleaned. Keys would not work.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Checked in after a long day of traveling. Lug my luggage up to the 4th floor only to find out the key didn't work. Lug everything back downstairs and get new keys. Trudge back upstairs, key works, but the room has not been cleaned - bed was unmade, towels on the bathroom floor, etc. Once again, I haul everything back downstairs and get a new room. Third attempt worked like a charm - room was nice, quiet, and comfortable. Only thing is that the staff never once apologized for any inconvenience; not even an acknowledgement. A simple, "I'm sorry, sir..." would have been nice.
Stayed 1 night in Jun 2024

2/10 Terrible

Bobby

Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

8/10 Good

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Juan

Stayed 1 night in May 2024

6/10 Okay

Lydia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed!
The hotel had a beautiful front room. Once you go down the halls and get on elevator everything changes the carpet is all stained up and the rooms was nasty the refrigerator never got cold and the coffee maker did not work. The price a night was $200.00 and would not recommend staying there.
Stayed 3 nights in May 2024

10/10 Excellent

JOHN, Macon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
I loved the excellent customer service from check in, to dining experience, to the housekeeper that served us. The atmosphere was hands down the best overall. However the bedroom and bathroom was lacking the same quality. They both were very outdated. I was very disappointed with the appearance of the room, decor and bathroom. Especially for the price that we paid. The staff was superb in every area.
Stayed 1 night in May 2024