2/10 Terrible
Jason K., Austin
7 Oct 2024
Disliked: Cleanliness
DO NOT BE FOOLED
DO NOT BE FOOLED by the good reviews on this listing. The bad reviews are accurate to what you will experience. Views and the location are great but that is where it ends. After accidentally arriving a bit before the 3pm check-in time and seeing the place was still dirty we immediately left. We returned at 3:35 to made beds, dirty kitchen, trash full of old bananas and to go food, dirty rubber gloves on a chair, and a used band-aid on the nightstand. The furniture is extremely worn and dirty. We only felt comfortable sitting on the couch after covering it with multiple sheets.
The window in bathroom is broken and will not lock. It’s accessible from an exterior staircase that leads to other units in the complex. A safety concern that we were not willing to take. Owner argues it’s not broken and 99% of people like it open. Its broken and the option to secure the window should be there.
When confronted the owner was unapologetic, as you can see by her response to previous negative reviews, and as you will most likely see as a response to this review. She indicates previous renters never reported until they wrote the review. I was very transparent from day one BUT that did not change her attitude or provide the ability for her to take any ownership of the condition of the property.
We stayed at a hotel and never slept a night at this property. After working directly with VRBO and the owner not a single portion of the rental was refunded. Beware of renting this property.
Jason K.
Stayed 4 nights in Sep 2024