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Crowne Plaza Monterrey, an IHG Hotel

4.0 star property
Hotel with 3 restaurants, a quick walk to Auditorium Pabellón M
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Monterrey, an IHG Hotel

Exterior
Indoor pool, pool loungers
Property amenity
Bar (on property)
Executive Suite, 2 Double Beds, Non Smoking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Room service
    Room service
The price is AU$159
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Business Lounge Access

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000

What's nearby

  • Auditorium Pabellón M - 3 min walk - 0.3 km
  • Macroplaza - 10 min walk - 0.9 km
  • Basilica de Guadalupe - 17 min walk - 1.4 km
  • Fundidora Park - 6 min drive - 4.9 km
  • Cintermex - 6 min drive - 5.2 km

Getting around

  • Padre Mier Station - 9 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 34 min drive

Restaurants

  • ‪Club Ejecutivo - ‬2 min walk
  • ‪La Puntada Restaurante - ‬6 min walk
  • ‪Panem At Hotel Kavia - ‬4 min walk
  • ‪Wings Army - ‬5 min walk
  • ‪Siberiana - ‬2 min walk

About this property

Crowne Plaza Monterrey, an IHG Hotel

Upscale hotel near Auditorium Pabellón M
Located close to Macroplaza and Basilica de Guadalupe, Crowne Plaza Monterrey, an IHG Hotel provides a hair salon, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a banquet hall and 12 meeting rooms
  • Concierge services, a 24-hour front desk and coffee/tea in reception
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 403 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 385 for adults and MXN 149 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 385 for adults and from MXN 149 for children
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Does Crowne Plaza Monterrey, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Crowne Plaza Monterrey, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey, an IHG Hotel on 17 Dec 2024 start from AU$156.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Monterrey, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Monterrey, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Monterrey, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Monterrey, an IHG Hotel?

Checkout is at 1 PM.

Where is Crowne Plaza Monterrey, an IHG Hotel located?

Located in Monterrey Centro, this spa hotel is within a 15-minute walk of Auditorium Pabellón M and Macroplaza. Basilica de Guadalupe and Alameda are also within 1 mi (2 km). Padre Mier Station is 9 minutes by foot and General I. Zaragoza Station is 9 minutes.

Crowne Plaza Monterrey, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 845 out of 1383 reviews" "
Rating 8 - Good. 323 out of 1383 reviews" "
Rating 6 - Okay. 102 out of 1383 reviews" "
Rating 4 - Poor. 60 out of 1383 reviews" "
Rating 2 - Terrible. 53 out of 1383 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amora

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not that good as I expected
Stayed 4 nights in Nov 2024

8/10 Good

PRISCILA

Stayed 1 night in Sep 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP lounge on the 14th was a treat. Nice and quiet, and the service was always on point. Thank you Max!
Stayed 2 nights in Oct 2024

6/10 Okay

Sergio, Novi

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is old but good location, my room was on the 2nd floor which I strongly discourage. Room was clean but outdated, window curtains could not be opened, noises from the lobby can be heard. Food was very good at the restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a professional review in English for the hotel: The Crown Plaza is one of the finest hotels in Monterrey. It is exceptionally clean, and the service is always prompt. The buffet offers a delicious and varied selection of dishes. The hotel is also ideally located, just steps away from popular attractions such as Paseo Morelos, Macroplaza, and Pabellón M.
Stayed 1 night in Sep 2024

10/10 Excellent

César

Stayed 2 nights in Sep 2024

8/10 Good

Nelly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’ve stayed here before rooms hotels were amazing this time my room had a unpleasant smell
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Monterrey and our hotel was one of my favorite places to be at. The hospitality from the employees was a 10/10 breakfast buffet was so good too. My husband and I were able to walk to surrounding parks, restaurants and bars.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Roberto Tassia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Geronimo

Stayed 5 nights in Nov 2022

10/10 Excellent

BERNARDO BANUET

Stayed 1 night in Aug 2024

10/10 Excellent

Rogelio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Janeth

Stayed 1 night in Jul 2024

8/10 Good

Enrique A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Jorge

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
El tercer elevador se detuvo y se abrió y tuve que brincar porque pensé que iba a vivir una escena de Destino Final pero aún con el funcionando era demasiado tráfico, una vez tardé 15 minutos en poder volver a bajar al lobby y la comida terrible, pedimos una carne a la tampiqueña que estaba tan dura que no la pudimos comer, aún así la mesera nos exigió propina y nos hicieron pagar su mugrero. Entiendo porque está en completa decadencia ese hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Rose, Cedar Hill

Disliked: Property conditions & facilities
Strong AC, but front door injured me since it’s automatic AND sliding at once. I’ve never had a door like that. Heated pool. Shower faucets hard to use.
Stayed 1 night in Aug 2024

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Very good hotel
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Karina

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 1 night in Jul 2024

10/10 Excellent

Marco

Stayed 1 night in Jul 2024

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy limpio… servicio genial…
Stayed 2 nights in Jul 2024