Mouassine Holidays from AU$629

First of all, the staff is just the best. The riad itself is just as it looks in the photos. I had the room off the main room and it was quiet. I could hear the rooster and birds chirping and loved it. The bed was comfortable, I had all I needed. Wi-fi was great and they have WINE The staff wants you to feel like a family member in their home and they do just that. The riad's location is safe and easy to get to once they show you how to get there. The taxis are just a five minute walk. I would absolutely stay there again and especially as a single woman guest.

I was unsure how many stars to give this riad. The service deserves 5 stars - huge thanks to AbdeSalam and Mohamed for being so helpful and welcoming. As for the riad itself, here are the pros and cons: Pros: • Excellent location near Jemaa el-Fnaa (behind Café de France) • Traditional Moroccan style • Friendly customer service • Daily breakfast included • AC and Wi-Fi available • Mint tea and pastries on arrival • Room cleaned and towels changed daily • Walking distance to souks and restaurants Cons: • Very old building • Noisy - thin walls and loud doors • Low doorways (watch your head!) • Outdated bathrooms with a moldy smell • Strong fragrance in the building • Saw cockroaches in the room and pool area There are two buildings: the main one (some rooms and for check-in and breakfast) and a second one called “Terraces” where we stayed. It’s a short, safe walk between them. Our room was basic but had essentials like a safe, shampoo, and tissues. Overall, great staff and location, but the building itself could use updates.

So I will start with the staff. 10/10 absolutely brilliant and caring staff, they were helpful and kind and always had a smile on their face. Initially when we arrived they gave us a room with a king size bed when we requested 2 single beds but upon asking they asked us to wait for an hour and it would be ready which was convenient because we had time to go get dinner as it was late. In terms of the room its was spacious and however there was a few things about the room which we did not like. The shower did not have a door or a net it was like a open shower which meant that water would drip onto the main floor of the bathroom. Also there was no windows in our room or toilet which was not ideal because at night it would get hot and the AC was not great at keeping the room cool but i dont khow if it was because of the temp of the country itself or the AC. The jacuzzi was a nice touch and used it a few times , you have to let the staff know 2 hours in advance to warm it up but even then it did not seem as hot as a jacuzzi could be and it was not the cleanest but that could be because it was on the roof so open to flys and pieces of leafs. Location wise it was extremely ideal, literally a 5 minute walk to the main markets shops and for any excursions we booked externally the meeting points where a 5 minute walk max and compared to the other riads ( morrocon hotels) it was not secluded and felt extremely safe.

Overall this property was located in a great area if you are interested in walking to the souks and other local places. It was a short cab ride away to many other nightclubs and restaurants. Felt chaotic because you are in the heart of the locals but overall very safe. The hotel staff were nice, not overly hospitable like other destinations I’ve been to. The food was AMAZING, head chef Said provided a top authentic food experience. The downside to this property is nothing is open past midnight. For it to be an all inclusive there was nothing available as a late night snack, no room service and the premium alcohol package can only be added when you book (even though it wasn’t an option at checkout).