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"Hotel lovely, bar service needs improvement both evenings we had to wait ages for service then he would disappear again no atmosphere either and very expensive, then we were charged a fee for bringing our drinks to our table on top of service which we didn’t see at check out! All other aspects of the hotel were good although very creaky floorboards but that cannot be helped in such an old building Staff were very friendly Doreen at breakfast was very friendly and kept everything ship shape We upgraded to a premium room which was worth it with beautiful views and a very large room, mattress needs updating as dipped in the middle Overall a lovely stay "

"It was a lovely hotel. Lovely facilities to use. We had a wonderful stay as a family. The only issue that there was no lift. "

"Decent in all respects. "

"Great value hotel, staff lovely and helpful, breakfast is great too, will be back"

"good"

"We had such a lovely stay at The Ickworth Hotel. The place itself is beautiful — the grounds are stunning, and the whole property has such a peaceful, relaxing feel. Everything was really well kept, and it honestly felt like a little escape from everyday life. The staff were all friendly and helpful, but I especially want to mention Millie at reception. She was so kind and welcoming — really went out of her way to make sure we had everything we needed. Her positive energy and smile made such a difference to our stay. Everytime I had an interaction with her it felt like I’ve known for ages and she’s just one of my close friends. It is really important to cherish people like her because for a guest they’re the faces of the Hotel and their behaviour can make or break guests experience. Would definitely recommend The Ickworth Hotel to anyone looking for a quiet and memorable getaway. Can’t wait to come back! "

"Good "

"Room comfortable and quiet no aircon and very warm so kept window open. Reception friendly and efficient. Swimming pool area very good - cushions on loungers getting a little tired. Restaurant excellent service and food. Coping with large groups in other rooms didn't affect service. Breakfast area well stocked. Only complaint was one of the staff in the breakfast area taking fruit from the plates with his fingers - several times for his own breakfast."

"The room was very comfortable and clean. Tea & Coffee was ample. Just got a snack from the restaurant and the food was excellent. "