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The Hermitage Hotel Mount Cook

4.5 star property
Escape into nature and indulge in local flavors at this eco-friendly haven near Sir Edmund Hillary Alpine Centre.

Photo gallery for The Hermitage Hotel Mount Cook

Bar (on property)
Breakfast area
Point of interest
Point of interest
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Soundproofed
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
Wardrobe
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, Mountain View

Premium Double or Twin Room, Mountain View

Premium Double or Twin Room, Mountain View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Shower/bath combination
Hydromassage showerhead
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double or Twin Room, Mountain View

Signature Double or Twin Room, Mountain View

Signature Double or Twin Room, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hydromassage showerhead
Shower/bath combination
Bathrobes
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View

Standard Double Room, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Flat-screen TV
Hairdryer
Separate bath and shower
Hydromassage showerhead
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Haka House Aoraki Mt Cook

  • Parking included
  • Free WiFi
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8.6 out of 10, Excellent, (63)
The price is AU$467
includes taxes & fees
23 Mar - 24 Mar
Haka House Aoraki Mt Cook
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About the area

Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999

What's nearby

  • Sir Edmund Hillary Alpine Centre - 1 min walk
  • Mount Cook National Park - 1 min walk
  • Aoraki / Mount Cook Visitor Center - 4 min walk
  • Kea Point Walk - 18 min walk
  • Tasman Lake - 10 min drive

Restaurants

  • ‪Old Mountaineers' Cafe, Bar and Restaurant - ‬4 min walk

About this property

The Hermitage Hotel Mount Cook

Luxury eco-certified hotel near Mount Cook National Park
Located close to Sir Edmund Hillary Alpine Centre and Aoraki / Mount Cook Visitor Center, The Hermitage Hotel Mount Cook provides a terrace, a coffee shop/cafe and a garden. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a playground and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Bike hire, a 24-hour front desk and concierge services
  • A banquet hall, a lift and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 164 rooms offer comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpine Restaruant
  • Panorama Room
  • Sir Edmund Hillary Cafe
  • Snowline Bar

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night.

Payment types

Important information

Optional extras

  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

A car is required for transport to and from this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

Is The Hermitage Hotel Mount Cook pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Hermitage Hotel Mount Cook?

Self-parking is free at this property.

What time is check-in at The Hermitage Hotel Mount Cook?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Hermitage Hotel Mount Cook?

Checkout is at 10 AM.

Where is The Hermitage Hotel Mount Cook located?

Situated in a national park, this luxury hotel is steps away from Te Wahipounamu, Sir Edmund Hillary Alpine Centre and Mount Cook National Park. Aoraki / Mount Cook Visitor Center and Kea Point Walk are also within 1 mi (2 km).

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The Hermitage Hotel Mount Cook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Steve

We enjoyed our stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Geoff

Fantastic location great view, buffet breakfast and dinner great value
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Had a wonderful time. When we were snowed in the hotel was very accomodating with a room for another night and made us feel very welcome. Would stay here again and recommend it to others also
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Wonderful stay..
Amazing location with superb staff - buffet dinner was fabulous.
Stayed 1 night in May 2024

10/10 Excellent

Janene

Such beautiful scenery and beds were super comfy. Alpine restaurant had lots of variety and the beef and pork were superb.
Stayed 1 night in Jul 2024

4/10 Poor

Julie

Liked: Amenities
Disappointed with this property. For the price I would’ve expected a lot more. Rooms are old and not updated. There is very limited parking and not many options for evening dining.
Stayed 1 night in Dec 2024

10/10 Excellent

Susana

Must book a room with Mountain View. The view is amazing. Room is much spacious than I expected. Clean & Neat. All the staffs (including the cleaners) are super friendly and helpful. I am glad that I decided to stay with Hermitage Hotel. Unforgettable experience and highlight of my NZ trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Zahia

Excellent location for all Mt Cook related activities. The room was spacious, and the view of the mountain incredible. We had a snowstorm overnight and staff were incredibly helpful with providing us with advice and scrapers to remove the snow. Also the buffet dinner was one of the best I've ever had. So much variety and well worth the expense. Would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Beautiful spot- views were amazing. An older hotel but nicely appointed.
Stayed 1 night in May 2024

10/10 Excellent

horacio

The hotel to stay at Mount Cook. Nice facility at the base on Mount Cook with beautiful views. Friendly staff and all you need to enjoy nature around Mount Cook.
Stayed 1 night in Jun 2024

10/10 Excellent

Lee Xin Zhan

Good place to have a getaway from urban living Abit costly but good to some quiet time midway to queenstown from Christchurch or vice versa. Get here via great sights tour if needed
Stayed 1 night in Jun 2024

8/10 Good

Sudhir

Great views but an ageing hotel
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Excellent service
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

We had dietary unique medical dietary requirements for a very low fat diet chef spoke to us directly to fully understand and a bespoke meal was prepared as the it was a buffet dinner we were only charged half the normal rate.
Stayed 1 night in Sep 2024

8/10 Good

Julian

Weekend break
Great
Stayed 2 nights in May 2024

10/10 Excellent

Tarwinder

Loved this place
Stayed 1 night in Jun 2023

10/10 Excellent

Gangfeng

Great hotel. Brilliant mountain views with excellent buffet dinner and breakfast.

10/10 Excellent

Lyndal

Liked: Amenities
You need more dining options, laundry service stopping at 5.30pm is unhelpful. But spectacular views, comfy room, buffet dinner was lovely albeit pricey and no alternative.
Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Awesome place will be coming back
Stayed 2 nights in Jun 2022

8/10 Good

Vishal Chandra

Clean, Near by parking, friendly staff.

10/10 Excellent

Verified traveller

Great hotel at Mt. Cook!
The location is perfect! The room is with great views! One can gaze stars right out of the building! The buffet dinner is high quality!
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Place to stay when visiting Mt Cook. Great breakfast and dinner buffets. Nice coffee shop.
Stayed 2 nights in Mar 2023

8/10 Good

Teresa

Great scenery!

10/10 Excellent

Ben

It is a beautiful hotel and location. Staff were excellent. Our room was fantastic
Stayed 1 night in Aug 2022

10/10 Excellent

Emily

Absolutely beautiful setting!
Stayed 1 night in Nov 2022

General hotel information

Reasons to Book
Property Cleanliness & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Christchurch (CHC-Christchurch Intl.)