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Mccloud Mercantile Hotel

2.5 star property
Hotel in McCloud with 3 restaurants and spa services

Photo gallery for Mccloud Mercantile Hotel

Shasta Wintu (216)
Family dining
Yoga
Shasta Wintu (216)
Porch

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Whispers Den

Whispers Den

Whispers Den

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Microwave
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Founders Room (211)

Founders Room (211)

Founders Room (211)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Deep-soaking bath
Private bathroom
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

View all photos for GG's Attic (206)

GG's Attic (206)

GG's Attic (206)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 37 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

View all photos for Shasta Wintu (216)

Shasta Wintu (216)

Shasta Wintu (216)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Jetted bath
Private bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Charles Miller (212)

Charles Miller (212)

Charles Miller (212)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Jetted bath
Private bathroom
Separate bath and shower
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Arts and Crafts (203)

Arts and Crafts (203)

Arts and Crafts (203)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Deep-soaking bath
Private bathroom
Separate bath and shower
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Railroad Room (204)

Railroad Room (204)

Railroad Room (204)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Deep-soaking bath
Private bathroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1940's Room (202)

1940's Room (202)

1940's Room (202)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Jetted bath
Private bathroom
Separate bath and shower
  • Sleeps 5
  • 2 Double Beds

View all photos for Friday George (214)

Friday George (214)

Friday George (214)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Deep-soaking bath
Private bathroom
Shower/bath combination
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Hot and Tot (210)

Hot and Tot (210)

Hot and Tot (210)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Deep-soaking bath
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Minnesota Room (208)

Minnesota Room (208)

Minnesota Room (208)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Deep-soaking bath
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Mercantile (205)

Mercantile (205)

Mercantile (205)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Deep-soaking bath
Private bathroom
Shower/bath combination
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
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About the area

Map
241 Main St, McCloud, CA, 96057

What's nearby

  • McCloud Golf Club - 4 min drive - 3.2 km
  • McCloud Falls - Upper Fall - 14 min drive - 14.3 km
  • Mossbrae Falls - 19 min drive - 27.7 km
  • Mt. Shasta Nordic Center - 20 min drive - 15.7 km
  • Mount Shasta Ski Park - 22 min drive - 17.1 km

Getting around

  • Dunsmuir Station - 21 min drive
  • Redding, CA (RDD-Redding Municipal) - 83 min drive

Restaurants

  • ‪Axe & Rose Public House - ‬3 min walk
  • ‪Shasta View Lodge - ‬8 min walk
  • ‪Floyd's Frosty - ‬4 min walk
  • ‪Mountain Star Cafe - ‬1 min walk
  • ‪Siskiyou Brew Works - ‬7 min walk

About this property

Mccloud Mercantile Hotel

Property highlights
At Mccloud Mercantile Hotel, you can look forward to shopping on-site, a coffee shop/cafe and a garden. Treat yourself to a sports massage or other spa services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and a fireplace in reception.
You'll also enjoy perks such as:
  • Free self-parking
  • A water dispenser, a gift shop and barbecues
  • Coffee/tea in reception, a lift and a reception hall
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • LCD TVs with cable channels
  • Heating and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,000 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

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Mccloud Mercantile Hotel Hotel McCloud

Frequently asked questions

Is Mccloud Mercantile Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mccloud Mercantile Hotel?

Self-parking is free at this property.

What time is check-in at Mccloud Mercantile Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Mccloud Mercantile Hotel?

Checkout is at 11:00 AM.

Where is Mccloud Mercantile Hotel located?

Situated in McCloud, this hotel is 1.6 mi (2.6 km) from McCloud Golf Club and within 9 miles (15 km) of McCloud Falls - Upper Fall and Mt. Shasta Nordic Center. Mount Shasta Ski Park and Sacred Mountain Spa are also within 12 miles (20 km).

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Mccloud Mercantile Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 68 out of 80 reviews
Rating 8 - Good. 9 out of 80 reviews
Rating 6 - Okay. 2 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely building and room!
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 Stars My husband and I recently had the pleasure of staying at this hotel, and we couldn't be more impressed! The location was perfect - quiet and clean, making it an ideal getaway from the hustle and bustle of daily life. Our room was truly amazing and beautifully decorated. We felt right at home! Downtown, we enjoyed some fantastic food at the local restaurants. Our waitress (unfortunately, I've forgotten her name) was incredibly helpful and attentive. However, two staff members truly made our stay exceptional: Darlene and Stacy. Darlene went above and beyond to ensure our stay was remarkable, and Stacy's coffee shop downstairs served up an amazing breakfast! We highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay. Very friendly owners. Cute lovely rooms. Gorgeous area. I will stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique interior design and warm host.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay. I have been staying here since the early 2000s and have stayed at least 10 times (if not more). The Inn is beautifully and meticulously restored keeping with the time-period of the building but adding modern conveniences such as excellent water pressure, comfortable beds, and many other amenities. The owners are so warm and welcoming. I recommend the Mercantile Inn to everyone I know.
Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

So nice and comfortable! Great location. Light, bright, clean room.
Stayed 2 nights in Jul 2023

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities
Unique and historic property. Huge and spotless rooms, a breakfast credit valid at two great places, nice restaurant/bar on site. We stayed in the Arts & Crafts room and it was so charming and comfortable. The claw-foot tub was just what the doctor ordered after a full day of hiking. Great stay!
Stayed 1 night in Aug 2023

10/10 Excellent

mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah was amazingly helpful with local restaurants & place to visit etc.. Our hotel room ( Art & Craft) was Fantastic! Huge room with very tasteful interior & very comfortable bed! It was Best hotel experience! Thank you Sarah!
Stayed 1 night in Jan 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service
Lloved it all very clean and cute
Stayed 3 nights in Sep 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Sheets, pillowcases towels were the top quality. The best I have ever seen.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at this beautifully updated hotel (former Mercantile) dating from the late 1800s. We were arriving late and called to let the owner know this. We arrived to our key in an envelope easy for us to find. I loved the period updates, the bed was very comfortable with very nice sheets and comforter. I will return, well done!
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Jul 2023

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old 1890's building in mountain town. Kitchen down the hall had hot drinks available. Surprised to find no hair dryer in the room. Should have packed mine. Nice toiletries in the bathroom. TV had no signal, but it may be due to the weather. Woke up to snow in the morning, so we left without trying the breakfast. Sign in the cafe listed $12 for hotel guests.
Stayed 1 night in Feb 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in room 203 which is the Arts and Craft room. It was huge and had a really large bathroom as well. As it is a historic building you can expect the charm that comes with squeaky floors and stairs. Our room was right off the common space and we did hear people early in the morning. If you are a light sleeper or want more privacy then you should choose a room further down the hall. The common space has a shared refrigerator, microwave, coffee pot, and ice machine. Coffee, teas, and creamer was available. There were dishes and cups as well as a dishwasher but it was out of order.
Stayed 1 night in Jul 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy, warm, cozy.

Before I even arrived at the hotel I was already receiving excellent service. I was called by the hotel to check with me when I would be arriving. They told me dinner options nearby and said they would be waiting for me and where to go when I arrived. The room I stayed in was very comfortable. They had the lights and heater on preparing for my arrival. I could tell much thought and care has been done to upgrade the hotel. The linens were so soft and comfy. The TV left something to be desired (small, up on the dresser) but I could watch the 49er game and that was a big plus. I hope I get to come back this skiing season again. The hotel was quiet and my sleep was great. In the morning I went downstairs for the included breakfast and was surprised that it was a 20$ credit at the cafe. I had an awesome, filling breakfast and was served with friendly and genuine great service. Highly recommmend.
Breakfast -included with the room.
Common area, fireplace, fridge, sitting area, table.
Dusk in Winter
Stayed 1 night in Jan 2020

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Marv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Stayed 1 night in Mar 2024

10/10 Excellent

Ruthie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

mavis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! So cute and quaint and the room was lovely. Will definitely come again!
Stayed 1 night in Jan 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Liked: Amenities
Stayed 1 night in Dec 2023