See all properties

Mt Hood Oregon Resort, BW Premier Collection

3.5 star property
Family-friendly hotel with 2 restaurants and full-service spa
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mt Hood Oregon Resort, BW Premier Collection

Exterior
Outdoor pool
Exterior
Premium bedding, memory-foam beds, in-room safe, desk
2 restaurants, breakfast served
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
The current price is AU$228
includes taxes & fees
10 Feb - 11 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Villa, 2 Bedrooms, Non Smoking, Kitchen (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Golf View (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Refrigerator & Microwave, Golf View (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly;with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly;with Sofabed)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, Golf View (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 2 Queen Beds, Refrigerator & Microwave, Golf View (with Sofabed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Golf view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Villa, Multiple Beds, Non Smoking, Kitchen

Premium bedding, memory-foam beds, in-room safe, desk

Standard Villa, Multiple Beds, Non Smoking, Kitchen

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Microwave, Golf View

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Microwave, Golf View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Patio, Golf View

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Patio, Golf View

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Golf view
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Mt. Hood Inn

Hot tub
Breakfast included
Parking included
Free WiFi
8.6 out of 10, Excellent, (1003)
The price is AU$227
includes taxes & fees
9 Feb - 10 Feb
Best Western Mt. Hood Inn
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
68010 E Fairway Ave, Welches, OR, 97067

What's nearby

  • The Courses at Resort at the Mountain - 2 min walk
  • Salmon River - 7 min walk
  • Mountain Sports - 17 min walk
  • Timberline Lodge Ski Area - 28 min drive
  • Cooper Spur Ski Area - 56 min drive

Getting around

  • Portland International Airport (PDX) - 53 min drive

Restaurants

  • ‪Dragonfly Cafe & Bakery - ‬4 min drive
  • ‪Barlow Trail Roadhouse - ‬3 min drive
  • ‪Brightwood Tavern - ‬6 min drive
  • ‪Zigzag Mountain Store - ‬3 min drive
  • ‪Coffee Brewsters - ‬15 min walk

About this property

Mt Hood Oregon Resort, BW Premier Collection

Family-friendly hotel in the mountains
A golf course, a terrace and shopping on-site are just a few of the amenities provided at Mt Hood Oregon Resort, BW Premier Collection. Get out on the links at this hotel and enjoy amenities such as golf lessons, a golf clubhouse and a golf pro shop. Treat yourself to a body treatment, a body scrub or a manicure/pedicure at The Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and golf course views. Enjoy on-site activities, such as volleyball and basketball. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Full breakfast (surcharge), 2 outdoor tennis courts and a local area shuttle
  • Express check-out, wedding services and massage treatment rooms
  • ATM/banking services, golf cart on-site and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 157 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks such as free WiFi and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with cable channels
  • Balconies or patios, fridges and microwaves

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: USD 6 to 16 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude
  • Mallards Cafe and Pub

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • Basketball
  • Billiards/pool table
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Mini golf
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas
  • Volleyball

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 AM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 26 May:
  • One of the dining venues

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 32.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Ski storage
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Mountain Welches
Resort Mountain Welches
BW Premier Collection Resort Mountain Welches
BW Premier Collection Resort Mountain
BW Premier Collection Mountain Welches
BW Premier Collection Mountain
BW Premier Collection Mt Hood Oregon Resort Welches
BW Premier Collection Mt Hood Oregon Welches
BW Premier Collection Mt Hood Oregon Resort
Mt Hood Oregon Resort BW Premier Collection
Mt Hood Oregon Resort, BW Premier Collection Hotel
Mt Hood Oregon Resort, BW Premier Collection Welches
Mt Hood Oregon Resort, BW Premier Collection Hotel Welches

Frequently asked questions

Does Mt Hood Oregon Resort, BW Premier Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mt Hood Oregon Resort, BW Premier Collection?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Mt Hood Oregon Resort, BW Premier Collection on 10 Feb 2025 start from AU$175.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mt Hood Oregon Resort, BW Premier Collection pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 30.00 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at Mt Hood Oregon Resort, BW Premier Collection?

Check-in start time: 4 PM; check-in end time: 2 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mt Hood Oregon Resort, BW Premier Collection?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mt Hood Oregon Resort, BW Premier Collection located?

This family-friendly Welches hotel is located in the mountains, within a 10-minute walk of The Courses at Resort at the Mountain and Salmon River. Mountain Sports and Sandy River are also within 1 mile (2 km).

Mt Hood Oregon Resort, BW Premier Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1006 reviews" "
Rating 8 - Good. 279 out of 1006 reviews" "
Rating 6 - Okay. 156 out of 1006 reviews" "
Rating 4 - Poor. 91 out of 1006 reviews" "
Rating 2 - Terrible. 63 out of 1006 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Victoria

Travelled with family
Disliked: Cleanliness
The room was ok. The door had scuff marks w paint chipped off the inside of the door. The stools in the dinning area of the room had parts of missing fabric on them. If that were in my own home I would have thrown them out. Picture on the wall was off center and in the other wall had hooks where a picture previously was. Restroom had old dust in the sink area/ tissue box. Who knows how long that has been there.
Stayed 1 night in Jan 2025

6/10 Okay

Summer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Fenced pet area
Stayed 3 nights in Jan 2025

6/10 Okay

Rosa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The front desk lady who checked us in was very helpful and friendly. She let us check in early and was informative. We were advised we had free breakfast with our stay. Upon arrival we noticed they only had some hard boiled eggs, limited pastries, some fruit, and yogurt. They did not have any cooked food even eggs. It was very disappointing to say the least. They also did not have any cutlery and when asked for spoons because we had gotten 3 yogurts, they only brought us 1 even though we specifically asked for more. Overall the “breakfast option” is mediocre at best. The hotel is a bit run down as well although rooms were clean and waters were included which was a nice touch.
Stayed 1 night in Jan 2025

10/10 Excellent

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place will airways be coming back.
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how quiet it was and staff was so nice too
Stayed 3 nights in Jan 2025

10/10 Excellent

Lawrence, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Jan 2025

10/10 Excellent

Miriam, Portland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please.
Stayed 1 night in Jan 2025

4/10 Poor

William, Newberg

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was nice, the restaurant options were nice, and the staff was friendly. I stayed one night, the body wash bottle in the shower was completely empty. Also, my checkout time was 11am but my room door was opened before 8am by housekeeping or the neighbor, it’s unclear. Either way, I was awake when the door opened unexepectedly and this quite alarming.
Stayed 1 night in Jan 2025

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Everything was very comfortable but the shower. It was not the best allowed water to go on floor due to open design
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2024

6/10 Okay

JEREMY

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to get away! Clean and safe!
Stayed 3 nights in Dec 2024

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service, amenities
I liked the location of the hotel, the hotel is in a beautiful location and this was our 2nd time to stay. The property needs to be spruced up a bit. The complementary breakfast was good, the pool was good. The rooms we a good size which I appreciated. I didn't see any bath robes in the rooms and none were offered. The in room coffee was really bad according to my wife. My kids had a good job. For the money I am pleased.
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie, Portland

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They ran out of towels and when we asked for towels they couldn’t be bothered to get some from housekeeping carts or empty rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property was great, my only issue was trying to find my room while it was dark. There was no lights outside to light up the way.
Stayed 1 night in Dec 2024

8/10 Good

Lisa, Tigard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The resort is very dog friendly and is just a 15 minute drive to Government Camp.
Stayed 2 nights in Dec 2024

4/10 Poor

Mark

Stayed 2 nights in Dec 2024

4/10 Poor

Stefania

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There was plenty of space in the room and it was laid out nicely. However, the bathroom was subpar. The toilet over flowed, the water in the sink and shower were slow to drain and the light switches were broken. Additionally the controls for the temperature adjuster were broken preventing us from regulating a more comfortable temp in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in / front desk staff are fantastic. That said with a dog we were placed in an empty building on the first floor with guests upstairs. The ceiling snaps and pops loudly with every movement upstairs. This keeps us annoyed / awake and causes our dog to bark. Premier property with the above, carpet from years ago, house keeping cleaning next door placed all of the bedding from the room next door on the ground in front of our door, room has a noisy brick bed, plastic disposable glasses like the cheapest of hotels, tiny TV with cables loosly running down the wall, holes in the wall from past art or ?, room was 55 degrees when we arrived, it took the evening to get it up to 71. Not pleased at all. If it wasnt a 5 hour drive we would leave and go home
Stayed 1 night in Jan 2025

10/10 Excellent

Yevgeniya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was helpful and very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

2/10 Terrible

Nathanael

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We got a room with a broken toilet, had to call guest services twice to fix. First person brushed it off while second said couldn’t be fixed and we had to change rooms at 8:30 with 2 very tired children. We had to re pack up, and change locations
Stayed 1 night in Dec 2024

8/10 Good

Joseph, Ft. Campbell

Stayed 1 night in Dec 2024

4/10 Poor

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024