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"Very friendly staff I recommend Gasper as concierge "

"We had a delightful time. The staff was wonderful. The rooms can get a bit stuffy even with the fans that are provided but it was a wonderful stay. "

"If you are accustomed to Western comforts, DO NOT BOOK THIS PROPERTY! The property did not have air conditioning and the power kept going out and the power controlled the water as well. The management demanded a resort fee when it was just a basic apartment without additional amenities. I stayed in the room for 3 hours but had to leave because it was too hot and I couldn’t use the fan or take a shower. They refused to refund my $60 “resort fee” they asked me to pay in cash and I didn’t get a refund of my purchase price through Travelocity. I booked another hotel room which cost me time and another taxi fee to get to that location. The price is cheap for a reason! "

"Staff was amazingly friendly and quick with any requests. Beautiful property with lush garden and an awesome view of the edge of Kigali (serene, less city). Breakfast was delicious and the price was really unbeatable."

"I can’t wait to come back! Absolutely beautiful! The staff is amazing, especially Chantel. The accommodations were wonderful, the outdoor hot shower, the views from the room, how spacious it was! I can’t say enough good things about this place. "

"Friendly staff. Recent change in breakfast process makes it slower and more difficult for early morning safaris. "

"I enjoyed my stay; the staff was very welcoming."