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Grand Mercure Lake Biwa Resort & Spa

4.0 star property
Hotel with a coffee shop/cafe, a short walk to Lake Biwa

Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Public bath
Standard Suite, 2 Single Beds, Lake View
Exterior
Exterior
Standard Room, 2 Single Beds (Japanese Western Style)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • All-inclusive
  • Laundry
  • Housekeeping
  • Breakfast available
  • Air conditioning
The current price is AU$142
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 9
  • 2 Single Beds

View all photos for Classic Twin, Lake View

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin, Lake View

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Mountain View

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Japanese Western Style)

Standard Room, 2 Single Beds (Japanese Western Style)

Standard Room, 2 Single Beds (Japanese Western Style)

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 7
  • 2 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 7
  • 4 Single Futons

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

In-room safe, desk, iron/ironing board, free WiFi

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 8
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 Single Bed, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Single Bed, Mountain View

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Mountain View

Standard Room, 1 Single Bed, Mountain View

Standard Room, 1 Single Bed, Mountain View

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

Highlights

Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Deep-soaking bath
Private bathroom
Bidet
Hairdryer
  • Sleeps 6
  • 2 Single Beds

Stateroom, Suite, Annex 4Beds

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 2

Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Japanese-Western mixed

  • Sleeps 5

Stateroom, Suite, Annex Other - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 6

Twin - Smoking

  • Sleeps 2

Stateroom, Suite, Annex Triple - Non-Smoking

  • Sleeps 4

Standard Semi-double - Non-Smoking

  • Sleeps 1

Deluxe 4Beds - Non-Smoking

  • Sleeps 4

Economy Japanese-style - Non-Smoking

  • Sleeps 5

Japanese-Western mixed

  • Sleeps 6

Superior Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex 4Beds - Non-Smoking

  • Sleeps 4

Deluxe Japanese-Western mixed

  • Sleeps 5

Semi-double - Non-Smoking

  • Sleeps 1

Regular Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3

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Public bath

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  • Parking included
  • Free WiFi
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8.2 out of 10, Very good, 259 reviews
The price is AU$115
includes taxes & fees
24 Feb - 25 Feb
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About the area

Map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066

What's nearby

  • Lake Biwa - 4 min walk
  • Keiunkan Garden - 10 min walk
  • Yanmar Museum - 15 min walk
  • Kaiyodo Figure Museum - 15 min walk
  • Kurokabe Square - 16 min walk

Getting around

  • Nagahama Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 149 min drive

Restaurants

  • ‪Beko Market - ‬8 min walk
  • ‪伊吹山珈琲店 - ‬12 min walk
  • ‪SUNカリー部 - ‬13 min walk
  • ‪長浜浪漫ビール - ‬12 min walk
  • ‪秋吉長浜店 - ‬7 min walk

About this property

Grand Mercure Lake Biwa Resort & Spa

Upscale hotel near Lake Biwa
Consider a stay at Grand Mercure Lake Biwa Resort & Spa and take advantage of an indoor public bath (no minerals), shopping on-site and a coffee shop/cafe. Treat yourself to spa services, such as a body scrub or a body treatment. The on-site local and international cuisine buffet restaurant, レイクビュー, offers breakfast and dinner. In addition to laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • Self-parking (surcharge), a front desk safe and smoke-free property
  • A banquet hall, karaoke and a lift
Room features
All 362 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • Fridges, coffee/tea makers and daily housekeeping

All-inclusive details

All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Hot springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults and JPY 1815 to 2000 for children
  • Self-parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Frequently asked questions

Is Grand Mercure Lake Biwa Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Mercure Lake Biwa Resort & Spa?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Biwa Resort & Spa on 26 Feb 2025 start from AU$142.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Mercure Lake Biwa Resort & Spa?

Self-parking is available for JPY 500 per night.

What time is check-in at Grand Mercure Lake Biwa Resort & Spa?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Lake Biwa Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Lake Biwa Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Lake Biwa Resort & Spa located?

Situated in Nagahama, this hotel is within a 5-minute walk of Ho Park and Lake Biwa. Biwako Quasi-National Park and Nagahama Castle Historical Museum are also within 10 minutes. Nagahama Station is 13 minutes by foot.

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Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 122 out of 390 reviews
Rating 8 - Good. 160 out of 390 reviews
Rating 6 - Okay. 64 out of 390 reviews
Rating 4 - Poor. 30 out of 390 reviews
Rating 2 - Terrible. 14 out of 390 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Steven

Location is fantastic. Right on the lake, very close to Nagahama Castle, the train station and the main Nagahama quarter.
Stayed 1 night in Aug 2024

10/10 Excellent

pratima

Brilliant,great service. Would love vegetarian buffet option for dinner rgough
Stayed 3 nights in Jan 2025

10/10 Excellent

ARMANDO

Nice pool and big bath!! The free beverage and food area also very nice!!
Stayed 1 night in Jul 2024

8/10 Good

Wing Lam

Staff are nice
Stayed 1 night in Sep 2024

10/10 Excellent

Yu Hsing

A large resort hotel right next to Lake Biwa and also a close walk from the JR station, a somewhat old hotel but has a huge public bath and swimming pools during summer, very spacious and surprisingly affordable
Stayed 1 night in Apr 2024

8/10 Good

Audrey

Common areas looked refreshed, but room were old.
Stayed 1 night in Nov 2024

8/10 Good

???

Liked: Property conditions & facilities
I like it.
Stayed 1 night in Oct 2024

10/10 Excellent

Claude

The 5 stars is based on the Expedia value and I arrived after dark. With current exchange I paid $46usd for a standard double room. The property has blemishes but it was a tremendous value (even before exchange). My experience was one night and I didn't soak in the public bath. But the residents appeared to enjoy it. I would definitely look at this property again if I'm in Nagahama.
Stayed 1 night in Nov 2024

6/10 Okay

Yujin

Liked: Amenities
Disliked: Staff & service
The hotel is for groups. Also, the staff is so unapproachable that you would think, "This is Japan, isn't it? I think this is a hotel where you cannot experience Japanese hospitality. I would not recommend this hotel for leisure travel.
Stayed 1 night in Jun 2024

4/10 Poor

Jaswinder

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First I want to say so the staff were great and friendly. However the property is such in the 80's and not in a good retro way. From washroom, bedding and carpets, everything looks original to when this place was built. The only areas that looks upgraded is the lobby area, which is what u see in the pictures. But much to do in surrounding area and a kid of restaurants closed by 8pm. For an advertised "resort", they need to do a lot better. Keep driving to next town and stay somewhere else.
Stayed 1 night in Sep 2024

6/10 Okay

Gustavo

Liked: Cleanliness
Disliked: Property conditions & facilities
I think the old rooms are unacceptable..condition is very bad. There is no reason why they should allow people to stay in these rooms
Stayed 1 night in Jun 2024

4/10 Poor

?

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Adachi

食事はバイキング形式でしたが、シェフが作ってくれる料理に列が並びすぎて食べることができなかった。
Stayed 1 night in Feb 2025

8/10 Good

MASASHI

Stayed 1 night in Jan 2025

8/10 Good

NGK

エントランスの受付スタッフの方が親切でした。
Stayed 1 night in Feb 2025

10/10 Excellent

Chihiro

Stayed 1 night in Feb 2025

8/10 Good

Yoshiharu

食事では地元素材の近江牛や海鮮が多くありよかったです。 温泉も露天風呂がありよかったです。個人的ににはお湯がぬるめに感じました。 総合的にはコストパフォーマンスもよくいいホテルです。
Stayed 1 night in Feb 2025

8/10 Good

Kayoko

親戚4家族で年末に利用。 私たちは満足でしたが、アメリカから来た家族が、朝食付きプランで予約を取っていたので、夕食ブッフェが4人分（×2泊分）かかり、かなりの高額負担になってしまいました。 オールインクルーシブ予約をおススメします。
Stayed 1 night in Dec 2024

6/10 Okay

??

Liked: Property conditions & facilities
食事は価格に対して 洋食は大変美味しい来る大満足でした。 部屋の設備？が残念 トイレ後 洗面所で手を洗い、タオル？使い捨てティッシュ？拭く物が全くない、普通のティッシュでさえも。 ティッシュは寝室のみ。フロントに行き確認するとそれが普通のこと、でタオルが渡された。 余分に必要ないが、 こんなのありえる？ 初めての経験。 スタンダード湖側の部屋で、このサービスは残念すぎる
Stayed 1 night in Feb 2025

10/10 Excellent

Kawakami

琵琶湖目の前の素晴らしいお部屋でした。 温泉施設も素晴らしくのんびりできました。 今回素泊まりでしたので次回は朝食付きで予約したいです。
Stayed 1 night in Jan 2025

10/10 Excellent

Akinori

Stayed 1 night in Jan 2025

8/10 Good

hiroki

Stayed 1 night in Jan 2025

10/10 Excellent

Hiroshi

朝食が美味しく景色も良かった。
Stayed 2 nights in Jan 2025

8/10 Good

JUN

ご飯の種類が多く良かった
Stayed 1 night in Jan 2025

8/10 Good

hikaru

Stayed 1 night in Jan 2025