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Hotel JAL City Nagano

3.0 star property
Hotel with a 24-hour front desk, near Zenko-ji Temple
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel JAL City Nagano

Restaurant
Lobby lounge
Exterior
Bicycling
View from room

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, property condition

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AU$85
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Corner

Desk, free WiFi, bed sheets

Twin Room, Non Smoking, Corner

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking, Corner

Desk, free WiFi, bed sheets

Twin Room, Smoking, Corner

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Desk, free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 23.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, Smoking

Desk, free WiFi, bed sheets

Double Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Day bed
Hairdryer
Bidet
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room Non Smoking

Desk, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for J Floor Twin Room Non Smoking

Desk, free WiFi, bed sheets

J Floor Twin Room Non Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room Non-Smoking

Desk, free WiFi, bed sheets

Single Room Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Twin Room Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Corner Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for J Floor Corner Twin Room Non Smoking

Desk, free WiFi, bed sheets

J Floor Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room Smoking

Desk, free WiFi, bed sheets

Economy Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for J Floor Single Room Non-smoking

Desk, free WiFi, bed sheets

J Floor Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for J Floor Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

J Floor Economy Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for J Floor Double Room Non Smoking

Desk, free WiFi, bed sheets

J Floor Double Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room Non-Smoking

Desk, free WiFi, bed sheets

Economy Double Room Non-Smoking

  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room Smoking

Desk, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Queen Bed

Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Twin Room Non smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Corner Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834

What's nearby

  • Zenko-ji Temple - 17 min walk - 1.5 km
  • Nagano Prefectural Shinano Art Museum - 20 min walk - 1.7 km
  • M-Wave Olympic Memorial Arena - 6 min drive - 5.9 km
  • Nagano Olympic Stadium - 10 min drive - 9.7 km
  • Matsushiro Castle - 11 min drive - 10.9 km

Getting around

  • Nagano Station - 7 min walk
  • Nagano (QNG) - 8 min walk

Restaurants

  • ‪モスバーガー - ‬2 min walk
  • ‪スカイバンケット 白馬 - ‬1 min walk
  • ‪dessert&cafe Deko - ‬2 min walk
  • ‪炭火焼きちどり - ‬1 min walk
  • ‪La Pâtisserie 27 - ‬2 min walk

About this property

Hotel JAL City Nagano

Hotel near Zenko-ji Temple
Located close to Nagano Prefectural Shinano Art Museum and M-Wave Olympic Memorial Arena, Hotel JAL City Nagano provides dry cleaning/laundry services, a bar and a business centre. Be sure to enjoy a meal at スカイレストラン白馬, the on-site buffet restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A vending machine, luggage storage and a banquet hall
  • A lift, 1 meeting room and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All 242 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • LCD TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,000 per night)
  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 16 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Self-parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

Is Hotel JAL City Nagano pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel JAL City Nagano?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel JAL City Nagano on 1 Dec 2024 start from AU$85.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel JAL City Nagano?

Self-parking is available for JPY 1000 per night.

What time is check-in at Hotel JAL City Nagano?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel JAL City Nagano?

Checkout is at 10:00 AM.

Where is Hotel JAL City Nagano located?

Located in the heart of Nagano, this hotel is within 1 mi (2 km) of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. M-Wave Olympic Memorial Arena and Nagano Olympic Stadium are also within 6 mi (10 km). Nagano Station is 7 minutes by foot and Nagano (QNG) is 8 minutes.

Hotel JAL City Nagano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 835 reviews" "
Rating 8 - Good. 351 out of 835 reviews" "
Rating 6 - Okay. 130 out of 835 reviews" "
Rating 4 - Poor. 24 out of 835 reviews" "
Rating 2 - Terrible. 6 out of 835 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay and convenient.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

4/10 Poor

Hideko

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We were greeted by very cold front desk with little personality. Did not feel welcomed. Our room and floor freaked with cigarette and they told me that there is no other room. I asked them to comp breakfast but politely told they can’t do that. This evening staff was trying to help but his hands were tied. The management needs to step up at this point. Restaurant staff was very professional and made us feel very welcomed. I spend 30 year as a GM of hospitality business in US and this is not acceptable. Do something to make guest feel welcome is a must! JAL should make a note of this and check out this out dated property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Macnely V.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but the shower, that went to the sides when the water has a high pressure. I love the retro details of our room to set the AC and the radio. They also have a huge space for washing machines, drinks machines (including noddles), two microwaves and a small library. It is twelve minutes walking from the station and has a nice straight walk to the Zenkoji Temple.
Stayed 1 night in Oct 2024

10/10 Excellent

Sundy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the 16th floor has an amazing view. The rooms are well appointed, although the aesthetic is out of the early 1990s, I found it to be pleasant and restful. If you book here, make sure to add the breakfast option!!!!
Stayed 2 nights in Sep 2024

8/10 Good

Kim

Travelled with partner
Floor we were on is due for renovation and dated but clean
Stayed 2 nights in Sep 2024

6/10 Okay

Lorraine

Travelled with partner
Location was good however room was very small and the uncomfortable at night as it fit too warm and putting air conditioning on was too noisy
Stayed 1 night in Sep 2024

8/10 Good

lydia

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The breakfast buffet is a good deal and good chance to sample various Japanese foods.
Stayed 2 nights in Jul 2024

10/10 Excellent

Riady

Stayed 3 nights in May 2024

10/10 Excellent

Nitin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to JR station
Stayed 1 night in May 2024

10/10 Excellent

Lizzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel with many amenities. The room was spacious and the breakfast buffet was amazing! There was Nagano specific foods and western style breakfast options as well.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed their Chinese restaurant and it is close to Nagano station.
Stayed 3 nights in Feb 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, good location, friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Philippe, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, very central, within walking distance from the Zenko-ji temple. Staff was welcoming and helpful. Breakfast buffet is very nice and with a superb view.
Stayed 1 night in Jan 2024

8/10 Good

Kit Yee Jody

Travelled with partner
Liked: Cleanliness, amenities
Convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Travelled with group
Staff was excellent. Located perfectly!
Stayed 1 night in Oct 2023

8/10 Good

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located between train station & temple. Room was a good size & bathroom amenities excellent choice. Great selection at breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Jawad

10/10 Excellent

HOU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
長野観光の拠点として立地も良く、ゆったり過ごすことができました。
Stayed 2 nights in May 2022

10/10 Excellent

Graham

Stayed 1 night in Mar 2022

6/10 Okay

Sook Han

Liked: Cleanliness
We stayed here for 2 nights. Room was clean and basic. Bed comfortable. Front desk need a lot of improvement. Not really helpful when we enquire on carpark. For some odd reason the internal carpark is not available for guest. We have to find outside carpark to park our car which is very inconvenient. They have good laundry available which is a plus sign. Just don't dine at the Chinese restaurant!! Overall is an okay hotel. Dont expect too much.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019