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Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property
Hotel with a full-service spa, steps from Nagasaki Dejima
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Public bath
Exterior
Blackout curtains, free WiFi, bed sheets
Daily buffet breakfast (JPY 2530 per person)
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Toilet with electronic bidet
Hairdryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Hairdryer
Shower/bath combination
Bidet
  • 21 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Corner Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Corner Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Electric kettle
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking

Queen Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Bidet
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841

What's nearby

  • Nagasaki Dejima - 2 min walk
  • Hamanomachi Arcade - 3 min walk
  • Megane Bridge - 9 min walk
  • Glover Garden - 15 min walk
  • Oura Church - 16 min walk

Getting around

  • Nagasaki Station - 20 min walk
  • Nagasaki (NGS) - 36 min drive

Restaurants

  • ‪岩崎本舗西浜町店 - ‬1 min walk
  • ‪餃子の王将浜の町店 - ‬3 min walk
  • ‪西湖 - ‬2 min walk
  • ‪楊家菜房翠獅庭 - ‬2 min walk
  • ‪福寿 - ‬1 min walk

About this property

Candeo Hotels Nagasaki Shinchi Chinatown

Hotel near Nagasaki Dejima
Located close to Megane Bridge and Oura Church, Candeo Hotels Nagasaki Shinchi Chinatown provides a full-service spa. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a lift and smoke-free property
  • A 24-hour front desk and a vending machine
  • Guest reviews speak well of the helpful staff and overall condition
Room features
All 207 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Toilets with electronic bidets, shower/bath combinations and free toiletries
  • Electric kettles, heating and daily housekeeping

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Frequently asked questions

Is Candeo Hotels Nagasaki Shinchi Chinatown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Candeo Hotels Nagasaki Shinchi Chinatown?

Candeo Hotels Nagasaki Shinchi Chinatown doesn't offer parking.

What time is check-in at Candeo Hotels Nagasaki Shinchi Chinatown?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Nagasaki Shinchi Chinatown?

Checkout is at 11:00 AM.

Where is Candeo Hotels Nagasaki Shinchi Chinatown located?

Located in Nagasaki Chinatown, this spa hotel is within a 10-minute walk of Nagasaki Dejima and Megane Bridge. Glover Garden and Oura Church are also within 1 mi (2 km). Nagasaki Station is 20 minutes by foot.

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 302 out of 496 reviews" "
Rating 8 - Good. 149 out of 496 reviews" "
Rating 6 - Okay. 36 out of 496 reviews" "
Rating 4 - Poor. 6 out of 496 reviews" "
Rating 2 - Terrible. 3 out of 496 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice brand, overall it’s a great hotel. I had a problem with my room and was reviving unprofessional service from the front desk. Other then that - all want well
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Harrison

Stayed 2 nights in Sep 2024

8/10 Good

Yusa

Travelled with partner
Location, amenities and services were excellent! We loved spa especially. It was very close to the tram station and Chiba town which were very convenient. 1 thing we were surprisingly disappointed was that there were no drawers and real closet. Our room was not that big so it was struggle to open the suitcases to take out or put in our clothes everyday. Bed was firm and very comfortable. Overall, it was a positive experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel in China Town Nagasaki was one of the best hotel experiences my husband and I ever had. The hotel is clean and was so quiet, I thought we were the only guests there, but in fact there were so many! I know because evening when we returned to our hotel room, there would be a silk bag filled with new towels, silk pajamas and house slippers, and fresh bottles of water hanging on the door knobs of all the checked-in guests on our floor...and there were many many bags, but the rooms are so quiet, you would never have known! The front guest staff are so kind and helpful and polite, assisting with the tiniest of requests with the most attentive warm care and concern. One of the front desk angels asked if we wanted her to call us a taxi to take us to the airport, which she did. But when the taxi arrived and seemed to go pass the hotel entrance, the hotel staff ran out of the hotel in her uniform and high heels to chase down the taxi for us!! She apologized for the taxi, smiled, bowed many times to us and thanked us for our patience and understanding!! These people are the sweetest, kindest, most respectful hotel staff you will ever meet! Do yourselves a favor and book your stay at the Candeo. You will not regret any part of your decision, and it will add so much peace, pampering, and enjoyment to your trip! Thank you, Candeo angels for the best hotel experience of our lives! Much aloha, Mark & Rochelle Alo - Maui, Hawaii
Stayed 4 nights in Jul 2024

6/10 Okay

Deepesh

Stayed 2 nights in Jul 2024

10/10 Excellent

Quinn

Liked: Cleanliness, amenities
Very clean and friendly staff. Recommend 10/10.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. Kind staff. Wonderful Japanese relaxation spa.
Stayed 4 nights in Jun 2024

10/10 Excellent

Marco Antonio, Sendai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Candeo Hotel is the best option if you want to stay near the Chinatown area of Nagasaki. The bus stop is about 3-4 min from the hotel, and you can easily move to other city points. The staff was kind and helped us during the check-in process. The room was really nice and comfortable, suitable for a three-person group. It might be crowded if you are traveling with huge luggage. The hot spring was really cool and had an excellent sauna. However, there were few lockers available.
Stayed 1 night in May 2024

8/10 Good

Daniel

Stayed 1 night in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Heather, Vestal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night and the staff was amazing. For us the location was great as it was very close to my daughter’s apartment.
Stayed 1 night in May 2024

2/10 Terrible

Ramin, Los Angeles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Racism at Candeo towards Americans! If you are American or look like you could be, it would be in your best interest to stop and read this review. I am a platinum member with Expedia and this is the first time in 20 years that I have written a bad review. I booked a hotel room for over a week at this hotel. The OWNER, at least she claimed she was, showed an obvious and deliberate prejudice towards me when all I asked was to please ask the neighbors to not yell at 1am in the morning. For 4 nights I went up and spoke to her, and for four nights she laughed and handed me the phone number to the police, the proceeded to ignore me. When I cancelled the rest of my nights at the hotel and lost my money, she smiled and watched while I left. Insult to injury! I contacted Candeo corporate offices via email 5 times, in hopes for some understanding to what took place at this one hotel and this lady calling herself the OWNER. It’s been 2 weeks and nobody had replied back. Because they did not reply back, I am assuming that they were okay with her treatment of foreigners that were not Asian. Racism should not be experienced ever, I hope that this spares future travelers the experience I had.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Nagasaki
We absolutely loved everything about our stay here. The room was very large for Japan. It was very comfortable and we loved the extra sofa seating area. The location is great; so much more fun than staying near the train station. Outdoor spa was fabulous!
Stayed 2 nights in Mar 2024

10/10 Excellent

Myka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to find. Access to local transportation was easy.
Stayed 1 night in Mar 2024

8/10 Good

andres, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service
The only bad point was that it advertises 4 people max per room. Ot is not truth. It only fits comfortably 3. The last bed next to the window which leaks so it is cold to sleep there. I have 2 horrible sleep nights. My two children and wife in the king size bed. No space there for me nor in the floor. They are small rooms.
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must try hotel
Hotel is new n modern, the room design is cozy n comfortable even w/o view. The reception desk is located at higher floor with great view n brillant nature light. even only sitting there, can enjoy so much. Roof top onsen is fantastic, must try. I n my husband enjoyed so much. Of course, sometimes a lot of ppl. Location is just right to china town.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from the buzz - quiet but cozy
The onzen was great and it was convenient to get to all major tourists attractions using the tram (Sevice #1) which was on a parallel street to the hotel. Chinatown was at the doorstep - turn right (though not exciting at all) and there were many shops nearby too - turn left.
Stayed 2 nights in Nov 2023

10/10 Excellent

arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Candeo. Excellent service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kunio

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is the best one so far in Kyushu trip.
Stayed 2 nights in Nov 2023

10/10 Excellent

Man Wah, San Francisco

Stayed 1 night in Nov 2023

8/10 Good

Peng Eng Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed, good breakfast.
Japanese hotels generally focus on efficiency and convenience but not really on hospitality and the personal touch. Candeo Nagasaki scores high in terms of the hotel design and the rooms are especially beautiful. The breakfast was good too, and it was a rarity to see a different menu on the second day of our stay. Coffee could be better. Parking was available in the car park opposite the hotel. The back entrance of the car park faces the front of the hotel which was very convenient. Service was friendly.
Stayed 2 nights in Oct 2023