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The Smith Hotel

3.0 star property
Hotel in Ongata Rongai with 2 restaurants and bars/lounges

Photo gallery for The Smith Hotel

Standard Room
Garden view
Exterior
Outdoor pool, pool loungers
Standard Room

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pool
  • Air conditioning
  • Room service

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Desk, laptop workspace, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Bathrobes
Rainfall showerhead
Coffee/tea maker
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Magadi Road, Ongata Rongai

What's nearby

  • Giraffe Centre - 9 min drive - 5.5 km
  • Nairobi National Park - 13 min drive - 8.1 km
  • Karen Blixen Coffee Garden and Cottages - 14 min drive - 7.7 km
  • Karen Blixen Museum - 14 min drive - 8.5 km
  • David Sheldrick Elephant & Rhino Orphanage - 16 min drive - 8.4 km

Getting around

  • Syokimau SGR Railway Station - 34 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 60 min drive

Restaurants

  • ‪The Smith Hotel - ‬1 min walk
  • ‪Art Caffe - Hardy - ‬12 min drive
  • ‪Visa place - ‬8 min drive
  • ‪Rongai Business Hub - ‬7 min drive
  • ‪The Siron Place Restaurant - ‬6 min drive

About this property

The Smith Hotel

Property highlights
A poolside bar, a terrace and a garden are just a few of the amenities provided at The Smith Hotel. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Barbecues, a front desk safe and a 24-hour front desk
Room features
All 73 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Electric kettles, ceiling fans and daily housekeeping

Languages

English, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 9 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

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Frequently asked questions

Does The Smith Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Smith Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Smith Hotel?

Self-parking is free at this property.

What time is check-in at The Smith Hotel?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at The Smith Hotel?

Checkout is at 11 AM.

Does The Smith Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Smith Hotel located?

Situated in Ongata Rongai, this hotel is within 9 miles (15 km) of Nairobi National Park, Karen Blixen Coffee Garden and Cottages and Kazuri Beads Factory. Karen Blixen Museum and Oloolua Nature Trail are also within 9 miles (15 km).

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The Smith Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurant and staff
Stayed 6 nights in Apr 2025

2/10 Terrible

Rebecca

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Staff & service

Good value for money

Stayed 1 night in Jan 2022

10/10 Excellent

Gridlay

Stayed 2 nights in Dec 2019

6/10 Okay

Ann-Charlotte

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Bonsoir Je fait le réservation une chambre de 2 personnes Ma mere et mon petit frère montant 125 euros mes fami sont arrivées on augmenté le prix des 125 au 175 euros
Stayed 1 night in Aug 2019

2/10 Terrible

Samuel

Liked: Cleanliness
Disliked: Room comfort
The Rooms were NOT at ALL as advertised. The Beds were not what we had reserved. The staff gave us the accommodations that we had payed for online, but the rooms and beds were all smaller than advertised. We had booked a queen and King suite with two separate bedrooms and we were given a Double and two twin beds. The Rooms were very tiny without room to turn around in, the Bathroom sink Flooded up out of the floor drain if you ran the water for more than 8 seconds. The water in the shower had no temperature control and flooded out from under the glass walls to soak the entire bathroom floor. To the credit of the hotel the facility was very clean and tidy, but I can't recommend staying there without knowing exactly what you are paying for. Do not book online!
Stayed 1 night in Jul 2019

6/10 Okay

Mayo, 福岡

Liked: Staff & service
Disliked: Property conditions & facilities
まずホテルの所在地ですが、ナイロビの空港からだいぶ離れていたので、少し不便でした。 ホテルにたどり着くまでの道は雑然とした田舎。 ホテルはこぢんまりしていますが従業員の方々がとても親切でした。 設備面についてはヘアドライヤーがなかったり、バスルームがシャワーのみだったり、お国柄あまり髪の毛を洗わないのか、郷に入っては郷に従えといったところ。 ホテル検索の時に空港からとか、ナイロビ市街地からどれくらい距離があるのかを示すべきだと思います。 ホテルで両替ができませんでしたので、現地通貨は予め用意しておくと安心です。
Stayed 4 nights in Jan 2019

8/10 Good

Deanna, Kauai, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the beautiful property. The staff was excellent and very helpful in my solo travels.
Stayed 1 night in Aug 2018