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Naraya

4.0 star property
Ryokan with a 24-hour front desk, steps from Yubatake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Naraya

Hallway
Front of property - evening/night
Hot springs
Hot springs
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

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9.0 out of 10, Wonderful, (151)
The price is AU$331
includes taxes & fees
11 Dec - 12 Dec
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About the area

Map
Kusatsu 396, Kusatsu, Gunma, 377-1711

What's nearby

  • Yubatake - 1 min walk - 0.1 km
  • Sainokawara Park - 4 min walk - 0.4 km
  • Kusatsu Town Onsen Museum - 5 min walk - 0.5 km
  • Ohtakinoyu Hot Springs - 7 min walk - 0.6 km
  • Kusatsu Onsen Ski Resort - 17 min walk - 1.5 km

Restaurants

  • ‪上州麺処平野家 - ‬2 min walk
  • ‪茶房 ぐーてらいぜ - ‬2 min walk
  • ‪いざかや水穂 - ‬2 min walk
  • ‪草菴足湯カフェ - ‬2 min walk
  • ‪湯畑横丁銀の鈴 - ‬2 min walk

About this property

Naraya

Upscale ryokan near Yubatake
Located close to Sainokawara Park, Naraya provides an indoor mineral hot spring (onsen), a coffee shop/cafe and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Hot springs on-site, a 24-hour front desk and a water dispenser
  • Free newspapers and a lift
Room features
All guest rooms are individually furnished, and include amenities, such as free WiFi, safes and free bottled water.
More amenities include:
  • Bathrooms with spring water baths and hydromassage showers
  • Fridges and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 1:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shared bathroom (in-room sink)
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking rooms with Half Board should check in by 7 PM. Half Board dinner is a fixed menu and cannot be customized.

Renovations and closures

The property is closed between 21 June and 26 June.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Naraya Inn Kusatsu
Naraya Inn
Naraya Kusatsu
Naraya Ryokan
Naraya Kusatsu
Naraya Ryokan Kusatsu

Frequently asked questions

Is Naraya pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Naraya?

Check-in start time: 2:00 PM; check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Naraya?

Checkout is at 11:00 AM.

Where is Naraya located?

Situated in Kusatsu, this ryokan is within a 5-minute walk of Yubatake and Sainokawara Park.

Naraya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 109 reviews" "
Rating 8 - Good. 31 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 1 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eng Kiat William

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.

10/10 Excellent

Charine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Cheuk

Stayed 1 night in Nov 2022

8/10 Good

Jada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.
Stayed 3 nights in Nov 2022

2/10 Terrible

Naohiko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Fen, Vancouver Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good Location and stuff Friendly, Dinner food quality I disappointed.
Stayed 1 night in Jan 2020

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. Very cultureful.
Stayed 1 night in Jan 2020

10/10 Excellent

Diminic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Kim Chah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel very goooood! Expensive But worth staying for one day ,
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naraya onsen - a good choice in 草津
Good experience and it is a good onsen place I would recommend
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ping-Hue, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good Hotel location and service

10/10 Excellent

K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。
Stayed 1 night in Dec 2022

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Stayed 1 night in Nov 2022

8/10 Good

Jungsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
meals are not as good as I expected, so as the meal service.
Stayed 2 nights in Nov 2022

8/10 Good

Iwao

Stayed 1 night in Oct 2022

4/10 Poor

Ryoko

Stayed 1 night in Oct 2022

10/10 Excellent

ノリコ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が白旗源泉なのでとても肌がすべすべになり清潔感もある綺麗な宿でした。
Stayed 1 night in Oct 2022

10/10 Excellent

yoshiko

Stayed 1 night in Sep 2022

General hotel information

Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0
Address
Kusatsu 396, Gunma