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"Very thankfulnI was given a high floor room with an incredible view. Reception staff were very helpful with arranging transportation and booking tickets for Fansipan in a jiffy. Thank you Michael who was very deligent and made sure everything was in order and that I arrived back to the hotel safely. Breakfast was an incredible spread every morning. Room was very spacious, clean and quiet. Walkable to town centre in about 10mins with lots of food options. Moana Sapa is just 6mins walk down the road which was a nice surprise as I thought it would be far away. Love this hotel, will stay again."

"Incredible swimming pool and quirky decor "

"The hotel was beautiful. Our dinner was very tasty. The staff were kind and helpful."

"We stayed at Eco Palms House Retreat for 3 nights and we wish we could have stayed for more. This place is so peaceful, welcoming and homely and boasts some of the most stunning views we have ever seen - mountains with lush green rice paddies etched into the slopes. Photos can never do it justice, you simply have to see it with your own eyes to appreciate its magnificence. We spent hours in the pristine pool just looking out at the scenery and were mesmerised by its beauty. Not only does it have breathtaking views, but the staff are exceptional and do everything they can to make you feel welcome and looked after. Our host Nam is a wonderfully positive, happy person who always welcomed us each time he saw us and remembered our names, which we thought was a lovely touch. The service from all the staff was always of a high standard and the food here is delicious and reasonably priced. Location wise, it is around 10-15 minutes outside the busy Sapa town centre and this allowed us to fully relax in a quiet, tranquil space away from the noisy town. To top off our experience, the owners invited my wife and I to join them for a wonderful family dinner on our last night - they made us a traditional table-top hotpot and we enjoyed chatting to them about their past, present and future plans. They are such lovely people and we felt very privileged to be asked to join them for their meal. Everything about our stay was perfection and we couldn't have asked for a more enjoyable stay."

"Great guest service. Ms Trang went out of her way to help me purchase tickets to Fanispan. She also give me tips of do and don’t. Room is extremely clean and decor is so French influenced we love it."

"The restaurant was excellent. The food and service were phenomenal. Rose at the restaurant was very friendly and attentive. The best breakfast buffet I've had. The staff spoke very good English and arranged our ride to downtown, train station, etc. in timely manner. We'd love to stay there again!"

"Excellent stay, really relaxing and great views and food"

"Amazing stay with incredible view. Vincent was awesome. "

"Room was very clean. Pillows are comfortable and the staff are extremely hospitable and kind. "