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"Everyone here treated us with such care and attention. You can tell the team truly loves what they do. We were given upgrade & treated well. Staff Lam upgraded us & was professional & always had smile on his face. Tran Long was great too & helped with transportation booking. Everything is excellent about this hotel from spotless room, smiling staff, great shopping & restaurants nearby & everyone so attentive. Love this hotel & staff & love Sapa!"

"Our experience was truly exceptional. The location was ideal, and the staff provided outstanding customer service. We will definitely be returning in the future."

"A wonderful hotel with great value for money The management team were really friendly and helpfulwerreally friahekphul"

"We absolutely loved this hotel. The room was huge and spacious and very modern with lots of amenities. The bed was super comfortable and when it was sunny, the view was absolutely incredible! The hotel was a bit out of Sa Pa town but they have a regular shuttle bus!"

"Stayed here in 2 nights, all I can say is WOW. From the amenities and staff just amazing. The breakfast buffet has so many varieties, from western cuisine to asian cuisine everythin"

"I love our room with Mountains and funicular view! "

"Overall, I'm very satisfied with my time at Aliana. Despite having bad luck with the weather, the views were fantastic and the staff very friendly and at a reasonable price. I had an overnight train from Hanoi and I very much appreciated the early check in option (8am or so!) Also, in addition to keeping my luggage in the hotel for an additional 8 hours past check out, I was able to take a shower after the day's excursions. It was a game changer. Would wholeheartedly recommend this to anyone looking for a cosy getaway with great views."

"Cleanliness, friendliness of staff, quiet, nice and roomy dining room. Allowed us early check in."

"Staff was very friendly and helpful. "