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The Royal Snail

5.0 star property
Art Deco hotel with full-service spa and fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Snail

Outdoor pool
Bar (on property)
Front of property
Front of property
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Spa
  • Room service
The price is AU$217
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room (Pool side)

Standard Room (Pool side)

Standard Room (Pool side)

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Garden
Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room (River side)

Deluxe Room (River side)

Deluxe Room (River side)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Pool side)

Deluxe Room (Pool side)

Deluxe Room (Pool side)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Garden side)

Superior Room (Garden side)

Superior Room (Garden side)

Highlights

Garden
Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
  • 18 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed
Indoor wedding

Mercure Namur Hotel

Spa
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (170)
The price is AU$144
includes taxes & fees
5 Jan - 6 Jan 2025
Mercure Namur Hotel
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About the area

Map
Avenue de la Plante 23, Namur, 5000

What's nearby

  • Grand Casino de Namur - 3 min walk
  • Castle of Namur - 9 min walk
  • Place d'Armes - 14 min walk
  • Felicien Rops Museum - 16 min walk
  • University of Namur - 4 min drive

Getting around

  • Jambes Station - 17 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 37 min drive

Restaurants

  • ‪Circus Casino Resort - ‬2 min walk
  • ‪Le Panorama - ‬10 min walk
  • ‪La Carte Du Roi - ‬2 min walk
  • ‪Le Pain Quotidien Jambes - ‬9 min walk
  • ‪Schtouff - ‬7 min walk

About this property

The Royal Snail

Luxury hotel near Castle of Namur
Located close to Terra Nova and Felicien Rops Museum, The Royal Snail provides a terrace, a garden and a library. Adventurous travellers may like the fitness classes, cycling and Pilates at this hotel. Treat yourself to a body treatment, a manicure/pedicure or a massage at The Royal Snail Hotel - Spa, the on-site spa. The on-site restaurant, Agathopede, offers lunch, dinner and a poolside location. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Continental breakfast (surcharge), bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), a front desk safe and tour/ticket information
  • Luggage storage, a 24-hour front desk and a lift
Room features
All guest rooms are individually furnished, and feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
Other amenities include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries and hairdryers
  • 40-inch LCD TVs with satellite channels
  • Private gardens, fridges and daily housekeeping

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (EUR 15 per night)

Food and drink

  • Continental breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agathopede

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.
Cots (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 95 per vehicle (one way)
  • Valet parking fee: EUR 15 per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Royal Snail
Royal Snail Hotel
Royal Snail Hotel Namur
Royal Snail Namur
Snail Hotel
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur

Frequently asked questions

Does The Royal Snail have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Royal Snail?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at The Royal Snail on 1 Jan 2025 start from AU$212.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Snail pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Royal Snail?

Valet parking is available for EUR 15 per night.

What time is check-in at The Royal Snail?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at The Royal Snail?

Checkout is at 11 AM. Late checkout is available for EUR 50 (subject to availability).

Does The Royal Snail provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 95 per vehicle applies.

Where is The Royal Snail located?

Situated on the riverwalk, this luxury hotel is within a 15-minute walk of Castle of Namur, Halle al’Chair and Terra Nova. Place d'Armes and Eglise Saint-Loup are also within 1 mi (2 km). Jambes Station is 17 minutes by foot and Jambes-East Station is 22 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 194 out of 405 reviews" "
Rating 8 - Good. 153 out of 405 reviews" "
Rating 6 - Okay. 41 out of 405 reviews" "
Rating 4 - Poor. 12 out of 405 reviews" "
Rating 2 - Terrible. 5 out of 405 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The air conditioning- if there was any- was certainly not working. It was very hot and the room never cooled down. The first thing I check when I travel abroad is to be sure the facility has air conditioning. I feel it was false advertising to say this property had air conditioning. The room was musty.
Stayed 3 nights in Aug 2024

8/10 Good

Philippe

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun place to spend a few nights when visiting Namur. The air-conditioning was great in the hot July weather when I visited and my little balcony, which I was not expecting, was a treat. I often travel solo and take Expedia's recommendation of the suitable room for solo travellers. My room had a single bed which had a comfortable mattress but was a bit on the small side for a 6ft2 man!
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was super comfortable, although room was a little on the small side it was very well appointed
Stayed 1 night in Jun 2024

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice boutique hotel in Namur (probably unique as far as I know). The restaurant is excellent. Only the breakfast could be improved. But overall, a really pleasant stay.
Stayed 1 night in Apr 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

D

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, rooms are large and nicely decorated. Amenities are lovely.

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best!
Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 3 nights in Mar 2023

10/10 Excellent

Nigel, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels that I stay in
Stayed 1 night in Nov 2022

6/10 Okay

grant

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
general
we have stayed in this hotel many times in the past but sadly now needs a good clean and update. expensive breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

Nigel, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful, super nice view, original rooms
Stayed 2 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircon was noisy with no way to turn it off, otherwise very comfortable stay
Stayed 1 night in Jul 2021

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location,friendly staff, ample breakfast
My husband and I stayed for 1 night in this hotel in May '21. The location of the hotel is excellent: close to the Citadel and the Meuse river. The hotel staff is multi-lingual, and very helpful. We opted for a standard room with a view of the pool at the back of the hotel, because it was bigger and probably quieter than the Deluxe rooms with views of the river at the streetside. Parking was free,on the street in front of the hotel. The room had a comfortable double bed,a desk with a minifridge enclosed,1 chair, a red alcove with a seat, a closet with a safe, a see-through shower and a sink with design amenities in the room, a separate toilet, and a small balcony. There was a flatscreen TV and free WIFI too. The room was soundproof, quiet and very clean. The dinner in the hotel was a bit of a disappointment: although the food was very tasty, portions were very small with few accompaniments and the wine was on the expensive side. Breakfast however was ample and very tasty. We could choose between a sweet or hearty breakfast or we could get a combination of the two (which we did). On top of that, we could opt for eggs any style, fruit and juice. As long as there are Covid-restrictions, breakfast is served on a tray in the room at an hour of your choosing. There isn't much space to eat it, though . One of us could sit on the chair at the desk, the other one had to sit on the bed. We had a very good stay here, and we will stay here again when we are in Namur.
The hotel façade
Room 406 seen from the door
Room 406
Room 406
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time we stayed and just really satisfied with staff room as well as easy parking.
Stayed 1 night in Aug 2020

8/10 Good

Henrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for an overnight stay
Nice stay, good hotel. Comfortable.
Stayed 4 nights in Jul 2020

6/10 Okay

Dalila

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An hotel where I felt at home. Welcoming staff always ready to help customers. The restaurant inside the hotel is great as well as breakfast. Would certainly go back.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We'd hoped for a fairly luxurious stay, but had only warm water for the bath on arrival, and despite detailing the problem to the hotel staff little effort was made to rectify the problem, so we still had no hot water on our second and last night. The restaurant menu appeared to provide nothing for vegetarians so we ate elsewhere. The room was small, and most of the floor space was taken up by a table that ran the full width of the bed. Very disappointed.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2019