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"Great hotel, in location, comfort, food and price."

"For the price this is a very good option to be in the center of Xalapa. Our room was small but we only needed to crash for a night. The coffee in the room was excellent the shower was very good and walking out there were many excellent options for breakfast."

"I have stay in this hotel for many years. Love that its in a quiet area and all rooms accommodate all families. Had the family suite that has 3 beds great for a big family. Staff is very polite. "

"First of all, the amenities of the property shown on the listing is inaccurate about the things for kids. There is no play room. There is no arcade. Second, the AC in my room didn’t work hardly at all. I woke up in a pool of sweat in the middle of the night. It was 27 degrees Celsius even with the thermostat set to cool to 21 degrees, set on cooling with the fan on high. Last negative: there is no room refrigerator. Generally the place looks like it was once quite nice and other than the food it...

"Excelente "

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"This place was very clean and conveniently located "

"Excellent location "

"Beautiful property, central location. The staff Teresa and Lupita were great host's. Nice , polite and very helpful. We hope to return again sometime!"

"Very clean & very upscale for the price"

"Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well"

"**This hotel is above in the same building as a bus terminal** To enter the hotel you walk through the bus terminal waiting room. The picture of the exterior of the hotel is where the busses are parked and pick up passengers. You can hear bus noises and hallway noise. Breakfast is a voucher to eat at the bus terminal waiting area. Breakfast is not a buffet. The pictures or breakfast are not what is offered. The positives are that the room is very clean and well taken care of. The staff was...

"All the staff is so kind, the property is clean tidy modern and cosy. Deffo a place that we would recommend to anyone that wants to enjoy a relaxing comfortable staying in Coatepec. 10 out of 10 "

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