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Eurostars Hotel Excelsior

4.0 star property
Hotel with a fitness centre, a short walk to Castel dell'Ovo
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eurostars Hotel Excelsior

Yoga
View from room
Premium bedding, down duvets, minibar, in-room safe
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry
The price is AU$269
includes taxes & fees
20 Jan - 21 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View

Standard Suite, Sea View

Standard Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Single Room

Premium bedding, down duvets, minibar, in-room safe

Superior Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Superior Double Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
2 bedrooms
Eco-friendly toiletries
Bidet
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room

Premium bedding, down duvets, minibar, in-room safe

Classic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Triple Room

Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
Front of property

Royal Continental Hotel Naples

Pool
Pet-friendly
Free WiFi
Restaurant
8.4 out of 10, Very good, (1169)
The price is AU$233
includes taxes & fees
6 Jan - 7 Jan 2025
Royal Continental Hotel Naples
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About the area

Map
Via Partenope 48, Naples, NA, 80121

What's nearby

  • Castel dell'Ovo - 4 min walk
  • Piazza del Plebiscito - 10 min walk
  • Molo Beverello Port - 14 min walk
  • Via Toledo - 14 min walk
  • Port of Naples - 3 min drive

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples International Airport (NAP) - 35 min drive

Restaurants

  • ‪Transatlantico - ‬5 min walk
  • ‪Officina del Mare - ‬4 min walk
  • ‪Rosolino - ‬1 min walk
  • ‪La Piazzetta - ‬3 min walk
  • ‪La Scialuppa - ‬5 min walk

About this property

Eurostars Hotel Excelsior

Upscale hotel near Castel dell'Ovo
Piazza del Plebiscito and Molo Beverello Port are located near Eurostars Hotel Excelsior, which provides a terrace, dry cleaning/laundry services and a bar. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and train station drop-off service
  • A water dispenser, a 24-hour front desk and a lift
  • Concierge services, smoke-free property and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 122 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Eco-friendly toiletries, bidets and baths or showers
  • Eco-friendly cleaning products, electric kettles and daily housekeeping

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is Eurostars Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on 20 Jan 2025 start from AU$253.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Eurostars Hotel Excelsior?

Self-parking is available for EUR 30 per day.

What time is check-in at Eurostars Hotel Excelsior?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Eurostars Hotel Excelsior?

Checkout is at noon.

Where is Eurostars Hotel Excelsior located?

Located in Naples City Centre, this hotel is within a 5-minute walk of Via Partenope and Castel dell'Ovo. Lungomare Caracciolo and Piazza del Plebiscito are also within 15 minutes. Chiaia - Monte di Dio Station is 12 minutes by foot and San Pasquale Station is 18 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1005 reviews" "
Rating 8 - Good. 279 out of 1005 reviews" "
Rating 6 - Okay. 105 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Stayed 2 nights in Nov 2024

10/10 Excellent

Brian, Chester

Business traveller
I always stay at the Excelsior. The staff are wonderful and rarely change!! Feels like home.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cracking hotel in a great location in Naples. Our (sea view with balcony) room was attractive, spacious and very comfortable; breakfast was good; the staff were very helpful and courteous; and the whole hotel was very clean and well maintained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the wharf and walking distance to restaurants and primary tourist sites
Stayed 2 nights in Oct 2024

8/10 Good

Kevin, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic old Italian hotel with a great position on the waterfront close to all the restaurants etc. The roof terrace and the restaurant are excellent. Rooms are old school but comfortable and spacious - with good beds.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-style luxury with a rooftop restaurant with a beautiful view over the bay. Staff was very helpful. Our first room was over a noisy street and as soon as we asked we were moved to a quieter room. Large breakfast buffet was included with our room, not sure if that is true for all price levels. Lovely harbor location but not in the center of the “action.”
Stayed 4 nights in Oct 2024

8/10 Good

Saeed

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Extremely loud music until 1:00 AM right into our ears not allowing any rest!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nitin, edison

Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The hotel is beautiful. Our room was great though we didn’t have waterviews. The location on the water is perfect. There’s plenty of restaurants within walking distance. We highly recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Property conditions & facilities
Excellent services
Stayed 4 nights in Oct 2024

10/10 Excellent

marco

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelent everything
Stayed 3 nights in Oct 2024

8/10 Good

Juan, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
The location along the sea
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Travelled with family
Nice people and excellent service
Stayed 3 nights in Oct 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hair dryer & phone did not work but the problems were taken care of promptly
Stayed 1 night in Oct 2024

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Zohal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel in one of the safest parts of Naples. It is very beautiful inside. There is a restaurant in walking distance (Antonio and Antonio) that is open until midnight with great pizza. Highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view. Centrally located near many restaurants. Wonderful staff.
Stayed 6 nights in Sep 2024

10/10 Excellent

soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely old luxury hotel. It has survived being bombed in WW II and Covid. It just needs a little more attention to cleaning the public spaces. The room was very clean, but the hallway and stair carpets had stains and dirt in the crevices. The staff was attentive and very helpful. The beds and pillows were comfy and my request for double beds was honored. The balcony views were unmatched! The rooftop dining was very good. Recommend highly!
Stayed 3 nights in Sep 2024

6/10 Okay

Mahmood

Travelled with group
Liked: Cleanliness, amenities
The property is old and needs upgrade. The usb outlet did not work. The key card did not work and had to be rebooted twice. The tub was too deep and getting in and out of it was difficult and not safe for older people. The buffet breakfast was very average. The WiFi was ok. The location was great and within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Great Location & Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Naples (NAP-Naples Intl.)