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Golden Hotel

3.0 star property
Family-friendly Naples hotel in Naples City Centre with a 24-hour front desk

Photo gallery for Golden Hotel

Family Room, 2 Bedrooms
Family Room, 2 Bedrooms | Bathroom
Front of property
Hallway
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Room service
  • Laundry
The current price is AU$164
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Pillow menu
Blackout curtains
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Romantic Double Room

Romantic Double Room

Romantic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
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About the area

Map
Via dei Fiorentini 51, Naples, NA, 80133

What's nearby

  • Via Toledo - 3 min walk
  • Galleria Umberto I - 6 min walk
  • Port of Naples - 10 min walk
  • Molo Beverello Port - 11 min walk
  • Piazza del Plebiscito - 12 min walk

Getting around

  • Toledo Station - 3 min walk
  • Montesanto Station - 12 min walk
  • Naples International Airport (NAP) - 43 min drive

Restaurants

  • ‪Koi Sushi Restaurant - ‬2 min walk
  • ‪Angio Terrazza Roof Garden - ‬2 min walk
  • ‪Gastronomia Cervantes - ‬1 min walk
  • ‪Gnam 1 - ‬3 min walk
  • ‪Solopizza Napoli - ‬3 min walk

About this property

Golden Hotel

Family-friendly hotel near Via Toledo
A short walk from Molo Beverello Port and Port of Naples, Golden Hotel provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • Babysitting (surcharge), multilingual staff and newspapers in the reception
  • Luggage storage, concierge services and a front desk safe
Room features
All guest rooms at Golden Hotel boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • TVs with cable channels
  • Fridges, on-request microwaves and childcare services

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (EUR 50 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Self-parking fee: EUR 50 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Golden Hotel Naples
Golden Naples
Golden Hotel Hotel
Golden Hotel Naples
Golden Hotel Hotel Naples

Frequently asked questions

Is Golden Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Golden Hotel?

As of 28 Feb 2025, prices found for a 1-night stay for 2 adults at Golden Hotel on 31 Mar 2025 start from AU$149.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Golden Hotel?

Self-parking is available for EUR 50 per day.

What time is check-in at Golden Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Golden Hotel?

Checkout is at 10:30 AM.

Does Golden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Golden Hotel located?

This family-friendly Naples hotel is located near the airport, within a 10-minute walk of Via Toledo, Galleria Umberto I and Spaccanapoli. Port of Naples and Molo Beverello Port are also within 15 minutes. Toledo Station is only a 3-minute walk and Università Station is 6 minutes.

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Golden Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 50 out of 157 reviews
Rating 8 - Good. 72 out of 157 reviews
Rating 6 - Okay. 27 out of 157 reviews
Rating 4 - Poor. 5 out of 157 reviews
Rating 2 - Terrible. 3 out of 157 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Christina

Nice staff, clean room, parking next door. Close to harbor.
Stayed 1 night in Oct 2024

10/10 Excellent

joanne

It was great staff friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Khadija

Very friendly staff, they speak english and they are available 24 hours. The queen room was clean, comfortable, and wide enough for one person. I had a breakfast in my room as per my request.
Stayed 4 nights in Apr 2024

8/10 Good

Wanda

We stayed 2 nights at this property in Naples before heading to Sorrento. We arrived late, at almost midnight but I called the property while in the taxi to let them know and the gentlemen was very kind and waited for us to arrive. We were checked in quickly and efficiently and also pre-ordered our breakfast which would be delivered to our room. The AC was off when we entered so it took awhile for the room to cool down, but it eventually did. The bathroom was nice and big with good water pressure. The room itself was very small but it met all of our needs and was clean and comfortable. It was a bit noisy but that was to be expected being right in the city. The breakfast was delicious and delivered right on time at the time we requested. There is also parking right next door if you need that.
Stayed 2 nights in Aug 2022

6/10 Okay

Michael

Central Small Hotel Good Service No English TV
The hotel is small, as was my room, and the breakfast room was under repair, so a bountiful continental breakfast, including rolls, cereal, fruit, juice and coffee was served on the small space available on my desk. Main complaint" no TV channels in English, like CNN or BBC. This is uncommon, yet 1 out of 3 of my hotels seemed not to care that most foreign tourists, not just US and Brits, use English for travel. The bathroom, though large, had no toilet paper holder, attributed to a destructive former guest. Also, no soap holder in the shower, but manager Patrizia put a chair in the bathroom so it wasn't necessary to bend to the floor. Antonio at the desk was great and informative. Staff mostly very helpful.
Stayed 2 nights in May 2023

10/10 Excellent

Donatella

Ottima posizione, personale molto gentile, stanza spaziosa e comoda
Stayed 1 night in Dec 2024

4/10 Poor

waldemar

Liked: Room comfort
Disliked: Property conditions & facilities
Muito ruim
Unico ponto positivo é a proximidade com a via Toledo. No mais, instalacoes antigas, loucas do banheiro velhas, o chuveiro nao funcionava direito, e sequer tinha local para apoiar o sabonete. O pessoal era amavel e atencioso. Mas, as instalacoes sao terriveis. Nao recomendo. Muito pelo contrario...evitem.
Stayed 6 nights in Oct 2024

10/10 Excellent

Leanne

Stayed 1 night in Aug 2024

8/10 Good

Barbara Ann

Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Great hotel for staying at Napoli
Stayed 4 nights in Jul 2024

8/10 Good

Priscilla

Stayed 1 night in Jun 2024

10/10 Excellent

heather

Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Difficile de se loger sur Naples
Emplacement facile et proche de Toledo, mais hôtel un peu glauque et parking cher.
Stayed 1 night in May 2024

8/10 Good

Alberto

Súper céntrico. Recomendable. Buen precio. Nada de lujos. Para visitar Nápoles muy bien ubicado
Stayed 4 nights in Apr 2024

10/10 Excellent

Hya

Stayed 1 night in Apr 2024

6/10 Okay

Enric

Muy buen precio
Personal muy amable. Lavabo oscuro y poca presion de agua.A valorar positivamente el ascensor
Stayed 1 night in Apr 2024

6/10 Okay

Domenico

Liked: Room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

maura

Ho soggiornato al Golden per una sola notte. Le condizioni dell’Hotel sono buone, la stanza era pulita ed il personale molto cordiale. Posizione eccellente
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

제가 갔던곳중 직원 친절도가 가장 훌륭했던곳이에요.
Stayed 1 night in Oct 2023

8/10 Good

Véronique

Douche abîmée, et quelques petites choses étaient cassées. Sinon personnel très sympathique et prévenant. Hôtel propre. Très bien situé pour visiter le centre historique, à quelques minutes de la rue Toledo
Stayed 2 nights in Aug 2023

8/10 Good

Jan

Zentrale Lage
Stayed 7 nights in Mar 2023

8/10 Good

Silva

Cortesia
Stayed 1 night in Mar 2023

6/10 Okay

Shauna

Stayed 1 night in Jun 2022

10/10 Excellent

Martina

Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
This hotel is pretty rundown . I could see how it’s used be a nice hotel , but not any more . Had issue with air conditioner 2 times in one day we stayed there . Tried to call front desk about air conditioner issue , room phone did not work . End up going downstairs to report issue to the clerk . Shower door wasn’t closing properly , was off the rails . Walls looked pretty used with huge scratches all over . Just had that feeling of something that hasn’t been maintained well . I understand various stuff are expected to brake down from time to time . It was just too many small thighs that were broken . On the positive side . Stuff was very nice and professional. Planty of soap and shampoo and few other disposable items . Parking is paid as expected , right next to hotel with in and out privileges .
Stayed 1 night in Jun 2021