See all properties

Hyatt Regency Coconut Point Resort & Spa

4.5 star property
Unwind with an expertly crafted cocktail by the pool or explore miles of pristine coastline nearby.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Coconut Point Resort & Spa

4 outdoor pools
Exterior
Restaurant
Waterslide
Hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking available
The price is AU$1,060
includes taxes & fees
22 Jan - 23 Jan

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Smart TV
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Balcony, Bay View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • 78 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Smart TV
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(20 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 1 Bedroom, Bay View (BAY)

Hypo-allergenic bedding, in-room safe, individually decorated

Family Suite, 1 Bedroom, Bay View (BAY)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • 51 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Bay View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Bay View, Corner

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Bay View, Corner

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed with Sofa bed, Balcony, Bay View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Bay View (Island)

Hypo-allergenic bedding, in-room safe, individually decorated

Premium Suite, 1 Bedroom, Bay View (Island)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • 56 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Bay View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (Partial Bay View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Smart TV
  • 40 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Bay View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds (Partial Bay View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Partial Bay View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Partial Bay View)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Smart TV
  • 40 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Smart TV
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (SHOWER)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible (SHOWER)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Partial Bay View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Partial Bay View)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds
Lobby

Hyatt Vacation Club at Coconut Cove, Bonita Springs

Pool
Hot tub
Dryer
Parking included
9.2 out of 10, Wonderful, (499)
The price is AU$515
includes taxes & fees
22 Jan - 23 Jan
Hyatt Vacation Club at Coconut Cove, Bonita Springs
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
5001 Coconut Rd, Bonita Springs, FL, 34134

What's nearby

  • Coconut Point Mall - 5 min drive
  • Florida Gulf Coast University - 13 min drive
  • Hertz Arena - 13 min drive
  • Barefoot Beach - 19 min drive
  • Bonita Springs Public Beach - 24 min drive

Getting around

  • Fort Myers, FL (RSW-Southwest Florida Intl.) - 21 min drive

Restaurants

  • ‪Panera Bread - ‬4 min drive
  • ‪Tommy Bahama Marlin Bar & Store - ‬5 min drive
  • ‪Tony Sacco's Coal Oven Pizza - ‬5 min drive
  • ‪Divieto Ristorante - ‬4 min drive
  • ‪Stir Crazy Fresh Asian Grill - ‬4 min drive

About this property

Hyatt Regency Coconut Point Resort & Spa

Luxury eco-certified resort near Coconut Point Mall
Located close to Bonita Springs Public Beach and Hertz Arena, Hyatt Regency Coconut Point Resort & Spa provides an adjacent golf course, a marina and free water park access. With amenities such as a nearby private beach and kayaking, this resort is the perfect place to soak up the sun. Indulge in a body scrub, a manicure/pedicure and a deep-tissue massage at Stillwater Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy the gym, as well as activities, such as ecotours and hiking/biking. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools and a children's pool, with a lazy river and a waterslide
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Express check-in, supervised childcare (surcharge) and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 462 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Fridges and irons/ironing boards
  • 65-inch Smart TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Limo/town car service
  • Covered parking on site (USD 18 per night; includes in/out privileges)
  • Covered valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 6 to 26 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (82,500 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the bay
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 175 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.48 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 26 per person
  • Covered self-parking fee: USD 18 per night (in/out privileges)
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 175 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Coconut Point Hyatt
Coconut Point Hyatt Regency
Hyatt Coconut Point Resort
Hyatt Regency Coconut Point
Hyatt Regency Coconut Point Bonita Springs
Hyatt Regency Coconut Point Resort Bonita Springs
Hyatt Regency Coconut Resort
Hyatt Resort Coconut Point
Regency Coconut Point
Hyatt Bonita Springs
Hyatt Regency Bonita Springs
Hyatt Regency Coconut Point Hotel Bonita Springs
Hyatt Regency Coconut Point Resort And Spa
Hyatt Regency Coconut Point &
Hyatt Regency Coconut Point Resort Spa
Hyatt Regency Coconut Point Resort & Spa Resort
Hyatt Regency Coconut Point Resort & Spa Bonita Springs
Hyatt Regency Coconut Point Resort & Spa Resort Bonita Springs

Frequently asked questions

Does Hyatt Regency Coconut Point Resort & Spa have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Regency Coconut Point Resort & Spa?

As of 20 Jan 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Coconut Point Resort & Spa on 22 Jan 2025 start from AU$990.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Coconut Point Resort & Spa pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 175 per pet, per week. Service animals are exempt from fees.

How much is parking at Hyatt Regency Coconut Point Resort & Spa?

Self-parking is available for USD 18 per night. Valet parking is available for USD 27 per day.

What time is check-in at Hyatt Regency Coconut Point Resort & Spa?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Hyatt Regency Coconut Point Resort & Spa?

Checkout is at 11 AM.

Where is Hyatt Regency Coconut Point Resort & Spa located?

This family-friendly Bonita Springs resort is located near the airport, 2.2 mi (3.5 km) from Coconut Point Mall, and within 9 mi (15 km) of Hertz Arena and Florida Gulf Coast University. Barefoot Beach and Bonita Springs Public Beach are also within 12 mi (20 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1000 reviews" "
Rating 8 - Good. 177 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Malena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

SARA

Liked: Staff & service
Awesome water features with pools, slides, lazy river and jacuzzi. Most complete breakfast buffet offering everything imaginable.. Hotel common areas elegant and stunning
Stayed 4 nights in Nov 2024

10/10 Excellent

Viviana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is run well.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

2/10 Terrible

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool were dirty, bees everywhere, was not a relaxing vacation with my family that I was looking forward too for the amount of money you charge. Very disappointed. Bees are no joke and my two family members are highly allergic. Staff was excellent!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

MARIANA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The water park was the highlight of the trip. So convenient and fun. Several pools for adults as well. The spa is highly recommended with fine products and great service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eden

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greay
Stayed 2 nights in Jul 2024

10/10 Excellent

Deycis Dahyline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing weekend, celebrating my 9 year old's birthday.
Stayed 1 night in Sep 2024

10/10 Excellent

marie, clifton

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Odalys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Pedro, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except bar on 2nd floor our waiter work so hard bar back and bartenders did nothing-
Stayed 1 night in Sep 2024

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is with a heavy heart that I am writing this, but I wont be able to return here. I waited almost a week after returning home and gave it some time to reflect. NO SEE UMS are out of control here. I have been here 2 years in a row 23' and 24'. Both times I was ate alive. (30-40 bites)each time. I sprayed Off bug spray every day, didnt matter.We came with small kids and laid by the pool every day. My wife and I were scratching and itching the 2nd day into the trip all the way through and came home to raised bumps. Its next door to a preserve with tons of plants and greenery, but for the money I spent its hard to over look this. The hotel is beautiful, stunning and spacious. We stayed on the 17th floor in a family suite. 4 balconies, 2 bathrooms,, livijg room. The room is great and house keeping was good. Unfortunately the no see ums ruined my trip 2 years in a row. Other reviewers also have mentioned it So I will look at other properties next time I come down to Naples/SBSW area. Great property but the bug issue 2 years in a row is something that will make me pass next time.
Stayed 6 nights in Aug 2024

8/10 Good

Carla

Travelled with family and small children
Great stay and staff.
Stayed 2 nights in Aug 2024

8/10 Good

SUSAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They ran out of towels many times. No pool staff. Kids in Adult pool. Too many people. Not enough tubes for lazy river. King bed had only 3 pilllows. Couldn’t an elevator, had to walk up 3 flights and we are 80. Never go again
Stayed 1 night in Sep 2024

10/10 Excellent

Stefania, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort with waterslides and lazy river. Great thing is the adult only pool. The beautiful beach is a boat trip away, it’s a must have and it is free. All restaurants are first class. Staff is friendly and professional. Elevators must be replaced.
Stayed 4 nights in Aug 2024

10/10 Excellent

Neal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karen was exceptionally helpful. We got there really late and she was excellent!! Best service ever plus a great resort.
Stayed 1 night in Aug 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place..Everything was great.
Stayed 3 nights in Aug 2024