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Palazzo Firenze

4.0 star property
Hotel with free breakfast, a short walk to Spaccanapoli
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Firenze

Terrace/patio
Poolside bar
Classic Double Room
Front of property
Terrace/patio
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Housekeeping
  • Air conditioning
The price is AU$150
includes taxes & fees
12 Jan - 13 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Separate bath and shower
Bidet
Hairdryer
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
Front of property

UNAHOTELS Napoli

Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1007)
The price is AU$210
includes taxes & fees
19 Jan - 20 Jan 2025
UNAHOTELS Napoli
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About the area

Map
16 Via Firenze, Naples, NA, 80134

What's nearby

  • Spaccanapoli - 8 min walk
  • Naples Underground - 17 min walk
  • Naples National Archaeological Museum - 3 min drive
  • Molo Beverello Port - 4 min drive
  • Port of Naples - 5 min drive

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples International Airport (NAP) - 30 min drive

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪Gran Caffè Novara SRL - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Palazzo Firenze

Upscale hotel near Spaccanapoli
Near Port of Naples, Palazzo Firenze provides a free breakfast buffet, a terrace and dry cleaning/laundry services. The on-site restaurant, Palazzo Firenze, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • Multilingual staff, smoke-free property and tour/ticket information
  • Concierge services, a 24-hour front desk and a lift
  • Luggage storage and a front desk safe
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All guest rooms at Palazzo Firenze have perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with separate baths/showers and showers
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palazzo Firenze

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (10 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Is Palazzo Firenze pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palazzo Firenze?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Palazzo Firenze on 12 Jan 2025 start from AU$135.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Palazzo Firenze?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palazzo Firenze?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Palazzo Firenze located?

Located in Naples City Centre, this hotel is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Port of Naples is 1.5 mi (2.4 km) away. Piazza Garibaldi Station and Principe Umberto Tram Stop are within a 5-minute walk.

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 402 reviews" "
Rating 8 - Good. 128 out of 402 reviews" "
Rating 6 - Okay. 35 out of 402 reviews" "
Rating 4 - Poor. 12 out of 402 reviews" "
Rating 2 - Terrible. 12 out of 402 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

PIYUSH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property and service both were good once you enter the property. Problem is that it is in the heart of real dump, trash and homeless people all around right across. Makes you feel unsafe.
Stayed 5 nights in Dec 2024

8/10 Good

Carol

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was comfortable and the breakfast was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and proactive staff, very helpful. A good and comfortable hotel, situated one street away from Piazza Garibaldi so very conveniently located for trains, coaches and airport bus, although the streets outside are a little sketchy. Room could have done with a little more storage space for clothes. Breakfast buffet was very good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Art

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So go to location is great very close to the station and very close to everything you need. The problem is neighborhood a little rough, but never had an issue with anyone.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fabio

Stayed 2 nights in Nov 2024

4/10 Poor

David, Woodstock

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Within a 8 minutes of train station. Internet connection was problematic…had to go to the bar or stand in hallway by the elevator for a connection. One staff said they are working at fixing it, while others didn’t know of problem. Nice breakfast buffet. Few restaurants in area. Comfort was okay though pillows were underwhelming. Wouldn’t book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lucia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower area needs to be sealed because the water flooded in the room. Staff at the hotel very professional, welcoming, excellent staff.
Stayed 1 night in Oct 2024

4/10 Poor

Jacquelyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bathroom and Tub was fabulous.
Stayed 2 nights in Oct 2024

10/10 Excellent

janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and breakfast was great nice assortment.
Stayed 3 nights in Oct 2024

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 9 nights in Oct 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was 2 ladies traveling together. The area did not feel safe.
Stayed 1 night in Oct 2024

10/10 Excellent

sylvia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent brand new hotel 3 blocks from the train station. Superb staff/service. Good breakfast. Incredible shower!!! Highly recommended! 10/10!!!
Stayed 1 night in Oct 2024

8/10 Good

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except internet signal did not reach our room 205
Stayed 1 night in Oct 2024

8/10 Good

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great surrounding weren’t.
Stayed 3 nights in Sep 2024

10/10 Excellent

Warner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hitel. It was completely updated and very comfortable. It was close to the train station and only a few blocks to the center walking. Nice coffee shops nearby. Staff were very helpful. We fwlt lucky ckoosing it. It was only 22 E via cab to airport as well. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Maitri

Travelled with group
Liked: Amenities, property conditions & facilities
The property is a welcome respite from the noise and dirt in the areas. As soon as you walk through the doors, you felt safe, comfortable and can relax. The staff was amazing and so helpful, the room was great, very comfortable and had high end room amenities which was a lovely surprise. The restaurant on the 5th floor and breakfast was very pretty and well stocked with food and drinks. A gem of a hotel in a tough area!
Stayed 1 night in Sep 2024

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great. No complaints.
Stayed 2 nights in Sep 2024

8/10 Good

Maud, Toronto

Travelled with group
Liked: Cleanliness, staff & service
Overall ok, a bit outdated and garbage in front of the property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous! The service, breakfast and room were wonderful. Pool is gorgeous! The area around it being next to the train station is sketchy at night but that is the nature of being so close to the train station. It is a very convenient location and fine in the daytime.
Stayed 1 night in Sep 2024

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel . Located in accesible area
Stayed 1 night in Sep 2024

4/10 Poor

Ali

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is not a four star hotel. To start, people had commented that this hotel is in a dodgy area which is an understatement. We were in Naples for one night as we were going to Pompeii for the day and wanted something close to the train station, clean, and convenient. The area around the hotel is not the hotel’s fault - but none of our needs were met during our stay. The room wasn’t clean (floors still had unknown hair around the floor, shower door had mold around it, walls had scuff marks all over them), which is fine but again not acceptable for a 4 star hotel. The WiFi never worked and we had to disconnect and use a hot spot. Breakfast is included in the room stay but we just got coffee and the cappuccino was terrible. We had better coffee on the train from Rome to Naples. There was one guy at the desk who was very nice and another who was not helpful, very unwelcoming, and wanted to charge us for waters in the room when we only bought water at the front desk that night. I would recommend traveler's look elsewhere to stay in Naples even if you are just passing through as this hotel was very disappointing in just meeting basic traveler needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know if I received the room upgrade because I was not told. Other than that the hotel is excellent and very safe, once inside.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would absolutely highly recommend this hotel. When we first entered the lobby the GM of the hotel greeted us. The decor was clean and very tasteful. We checked in our room and it had great tech tools and newly renovated with an amazing view of the ocean! Then the hotel owner made reservations for us for dinner at a local restaurant La Corte Degli (which was amazing) and he even drove us to the restaurant! Breakfast was also amazing with wonderful views and homemade food. We'd definitely recommend and would love to go back soon!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay agsin
Stayed 2 nights in Sep 2024

8/10 Good

Robbie, Simsbury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with good service. Not the nicest part of town but it’s Naples.
Stayed 1 night in Sep 2024

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Address
16 Via Firenze, Naples