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"The property is located in a beautiful location and it is within walking distance of the gardens, gorgeous cafes, and the lake and nature paths. The hot springs are wonderfully relaxing and having lovely views. The food was delicious and the service was superb. We would definitely come back as a family (as we did) or as a couple. Hope to be back soon! "

"Awesome. Great view of Mt Fuji from room window and Free shuttle to Otsuki was bonus. "

"Wonderful stay here. Very authentic onsen experience. All inclusive was great with access to the lounge. Kaiseki dinner was wonderful. Breakfast has a lot of options. The gardens were stunning. The evening drum performance and bingo was great fun. Unfortunately it was cloudy and rainy for our short stay so we couldn’t see Mt Fuji but the hotel made our stay just as pleasurable even without seeing the view."

" Everything was perfect: friendly and polite staff, beyond accommodating, extra comfy bed and very nice room providing Yukata, pyjamas, sandals for our stay, location , view, natural bath, food ! All exceptional."

"The hotel lived up to its name with fantastic views of My Fuji (except during rainfall). Clean, comfy room with a good choice of breakfast buffet items. Also good shuttle service to the station. "

"Beautiful view of Mount Fuji. Wonderful staff and very yummy japanses style breakfast. I will stay there again if I were to visit Mt fuji again. "

"Loved this property and our stay in a room with lake view and open air bath in room. We opted for the half board so we enjoyed their breakfast buffet and nightly Kaiseki dinner, which was delicious and beautifully presented. Our server, Nobuyuki, was so helpful and polite in carefully taking the time to explain each dish to us. The hotel staff were all helpful and professional, with english speaking staff available. Hotel is situated right in the lake and conveniently located to shops, restaurants, bus, within 10 mi walk to train station.They also have a shuttle to the train station. The roof top had a foot bath with a beautiful view of the lake and Fuji san. Hotel has all amenities such as spa, room service, daily housekeeping, etc. Free coffee and tea in the lounge area is also available. Overall, we had a wonderful stay and would stay here again!"

"Loved the private and public onsens, especially the outdoor but concealed section of the public onsen"