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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property
Family-friendly hotel with sauna and seasonal outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Hot springs
Sports facility
Iron/ironing board, free WiFi
Sports facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
The price is AU$110
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Room, 2 Single Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 10
  • 2 Single Beds

View all photos for Standard Room with 2 single beds, Mountain view

Iron/ironing board, free WiFi

Standard Room with 2 single beds, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room with 2 single beds and 1 bunk bed, Mountain view

Iron/ironing board, free WiFi

Standard Room with 2 single beds and 1 bunk bed, Mountain view

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

Standard Suite, 2 Single Beds, Mountain View

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 12
  • 2 Single Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Style)

Classic Room, Multiple Beds, Mountain View (Japanese Style)

Classic Room, Multiple Beds, Mountain View (Japanese Style)

Highlights

Mini-fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 36 sq m
  • Sleeps 10
  • 4 Single Futons

Similar properties

Hot springs

Hotel Blancvert Nasu

Pool
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Kids pool
Parking included
8.0 out of 10, Very good, (116)
The price is AU$171
includes taxes & fees
2 Dec - 3 Dec
Hotel Blancvert Nasu
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About the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302

What's nearby

  • Nasu Rindo Lake - 2 min drive - 1.0 km
  • Nasu Safari Park - 9 min drive - 6.9 km
  • Fujishiro Seiji Museum - 9 min drive - 7.0 km
  • Nasu Highland Park - 16 min drive - 12.4 km
  • Nasu Animal Kingdom - 18 min drive - 15.7 km

Getting around

  • Kuroiso Station - 17 min drive
  • Fukushima (FKS) - 54 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬20 min walk
  • ‪NASUバイキング エルバージュ - ‬6 min drive
  • ‪レストラン蒸気機関車 - ‬5 min drive
  • ‪NASU GT CAFE - ‬4 min drive
  • ‪和匠ダイニング 菜す乃 - ‬6 min drive

About this property

Grand Mercure Nasu Highlands Resort & Spa

Upscale family-friendly hotel near Nasu Safari Park
Located close to Nasu Rindo Lake, Grand Mercure Nasu Highlands Resort & Spa provides an indoor public bath (no minerals), shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local and international cuisine buffet restaurant, Tenku no Mori, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • A 24-hour front desk, a lift and a vending machine
Room features
All 189 rooms include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Mini fridges and housekeeping

All-inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 10:00 AM to 3:30 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tenku no Mori

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Frequently asked questions

Does Grand Mercure Nasu Highlands Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Nasu Highlands Resort & Spa on 9 Dec 2024 start from AU$109.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Nasu Highlands Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Nasu Highlands Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Nasu Highlands Resort & Spa?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Nasu Highlands Resort & Spa?

Checkout is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Nasu Highlands Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Nasu Highlands Resort & Spa located?

This family-friendly Nasu hotel is within 3 mi (5 km) of Nasu Rindo Lake and Nasu Safari Park. Fujishiro Seiji Museum and Onsenjinjya Shrine are also within 6 mi (10 km).

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 226 reviews" "
Rating 8 - Good. 93 out of 226 reviews" "
Rating 6 - Okay. 24 out of 226 reviews" "
Rating 4 - Poor. 8 out of 226 reviews" "
Rating 2 - Terrible. 5 out of 226 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly!
This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Emi

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Katsuhisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
室内窓にクモの巣。スタッフの怠慢上から目線の応対、エレベーター扉の早さ、レストラン受付時の行列後の対応、食事中隣のテーブルの清掃でアルコールが飛んできた、など。 設備リニューアルしたのに、スタッフ教育が未熟。
Stayed 1 night in Nov 2024

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Aya

Travelled with family and small children
Liked: Cleanliness
チェックインに非常に時間がかかる
Stayed 1 night in Nov 2024

8/10 Good

Tsugumi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
お部屋が広々していて、窓から見える山々の遠景が素晴らしかったです。食事はどのメニューも美味しく満足しています。ほぼ満室とのことでしたが、レストラン座席予約ができたため、会場で待つことはありませんでした。お子様が多いことを承知の上で時間帯を考慮して施設利用するとより楽しめるかと思います。ただ大勢のお客様でスタッフの皆さんは本当に大変だろうなと思いました。お世話になりありがとうございました。
Stayed 1 night in Nov 2024

4/10 Poor

keita

Travelled with partner
Liked: Staff & service, property conditions & facilities
ラウンジとお風呂は◯ 部屋が臭う、音が響く、夕食品数は多いがほぼ冷めていて美味しくない
Stayed 1 night in Nov 2024

6/10 Okay

Mai

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Ito

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

MASAJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Takayuki

Stayed 1 night in Oct 2024

10/10 Excellent

???

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自然の中にあるホテル 周りには遊べる施設がたくさんある レストランの料理も美味しく品数も豊富 子供や赤ちゃんへの配慮が多い
Stayed 1 night in Nov 2024

8/10 Good

Yoko

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

CHIA-FANG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
雖然是親子飯店，早餐或泡溫泉會有很多小孩，但是並沒有防礙到我們，還可以接受，飯店這次幫我們安排兩面景的樓層，視野很好，很喜歡
Stayed 1 night in Oct 2024

8/10 Good

Reizo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
子供連れが多いため食堂が食堂が大変そうぞうしかった。 マンパワーがたりないのかも知れないが、大人だけのコーナーを分けられるとベターではないでしょうか。 食事は大変美味しくて種類も豊富でした。 客室のカーペットの模様がよごれているように錯覚させる ため、古い部屋と思い込む人もいるのでは「ないですか。
Stayed 2 nights in Nov 2024

10/10 Excellent

Yoshimi

Stayed 2 nights in Oct 2024

8/10 Good

Junichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

HAGIWARA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Shin

チェックインに時間がかかり過ぎ
Stayed 1 night in Nov 2024

10/10 Excellent

tep

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

TATSUYA

Stayed 1 night in Oct 2024