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Best Western Patagonia

3.5 star property
Hotel in Natales with 2 hot tubs and free breakfast

Photo gallery for Best Western Patagonia

Exterior
Standard Room, 2 Single Beds, Non Smoking, Ocean View
Check-in/check-out kiosk
Check-in/check-out kiosk
Exterior
Located near a boardwalk/promenade, Best Western Patagonia offers an inviting retreat. Start your day with a breakfast buffet and manager's reception, then explore the surrounding nature reserve or unwind in the sauna. You can also hike/bike nearby or enjoy a meal at Borde Glaciar restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
The current price is AU$301
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking, Ocean View

Standard Room, 2 Single Beds, Non Smoking, Ocean View

Standard Room, 2 Single Beds, Non Smoking, Ocean View

Highlights

Heating
Smart TV
Rainfall showerhead
Hairdryer
Private bathroom
Electric kettle
Satellite channels
In-room safe
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Ocean View

Highlights

Heating
Smart TV
Rainfall showerhead
Hairdryer
Private bathroom
Electric kettle
Satellite channels
In-room safe
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Ocean View

Highlights

Heating
Smart TV
Rainfall showerhead
Hairdryer
Private bathroom
Electric kettle
Satellite channels
In-room safe
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking, Ocean View

Standard Room, 3 Single Beds, Non Smoking, Ocean View

Standard Room, 3 Single Beds, Non Smoking, Ocean View

Highlights

Heating
Smart TV
Rainfall showerhead
Hairdryer
Private bathroom
Electric kettle
Satellite channels
In-room safe
  • 16 sq m
  • Ocean view
  • Sleeps 3
  • 3 Single Beds

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includes taxes & fees
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About the area

Map
Huerto 282 Lote 11 Ruta 9, Natales, Magallanes y Antartica Chilena, 6161278

What's nearby

  • Última Esperanza Fjord - 7 min walk
  • Costanera - 3 min drive
  • Mirador Cerro Dorotea - 3 min drive
  • Puerto Natales Casino - 4 min drive
  • Plaza de Armas - 5 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 17 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬5 min drive
  • ‪Asador Patagónico - ‬5 min drive
  • ‪Pizzeria Napoli - ‬4 min drive
  • ‪Cafe Kau - ‬4 min drive
  • ‪El Brisket - ‬4 min drive

About this property

Best Western Patagonia

Hotel near the boardwalk
At Best Western Patagonia, you can look forward to a free breakfast buffet, a free manager's reception and a coffee shop/cafe. Active travellers can enjoy hiking/biking trails, ecotours and spelunking at this hotel. For some rest and relaxation, visit the sauna or the 2 hot tubs. Be sure to enjoy a meal at Borde Glaciar, the on-site restaurant. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Tour/ticket information, luggage storage and a 24-hour front desk
  • Coffee/tea in reception, smoke-free property and concierge services
Room features
All guest rooms at Best Western Patagonia offer comforts, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, hairdryers and shampoo
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Borde Glaciar

Things to do

  • 2 spa tubs
  • Ecotours
  • Hiking/biking trails
  • Sauna
  • Spelunking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet (70 centimetre high)
  • Handrails in stairways (85 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 1 July and 1 September.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Hot tub fee: CLP 40000 per accommodation, per night
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Laundry fee: CLP 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Best Western Patagonia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Patagonia?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Patagonia on 1 Mar 2025 start from AU$300.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Patagonia?

Self-parking is free at this property.

What time is check-in at Best Western Patagonia?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Patagonia?

Checkout is at 11:00 AM.

Where is Best Western Patagonia located?

Situated near a boardwalk, this hotel is within 2 miles (3 km) of Última Esperanza Fjord, Costanera and Cueva del Milodon. Mirador Cerro Dorotea and Old Pier are also within 2 miles (3 km).

Best Western Patagonia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent. Restaurant was very good. Only small critique was neighboring property was trashy. Best Western property was well maintained.
Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and the bed was very comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

Lama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Restaurant is good. The driveway from the main road to the hotel is gravel and frankly atrocious. Cab drivers hated it.
Stayed 1 night in Dec 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth Marie

Travelled with family
Liked: Amenities
Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just outside Puerto Natales
Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!
Stayed 1 night in Nov 2024

8/10 Good

Sadik, Sao Mamede de Infesta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with excellent view to the lake and reasonable parking (unpaved road), closed to Ruta 9. Staff were very friendly. Public areas were ample and well kept. Would give 5*, but in my room there was no hot water in the shower...
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service is awesome, they helped me out extending the checkout and stored my luggage when I needed to lunch after checkout. You could enjoy a walk from hotel to the downtown for about 25 minutes
Stayed 3 nights in Oct 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple. Staff friendly and spoke English. Breakfast limited and below other hotels in area. Room clean and WiFi good.
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Stayed 1 night in Mar 2024

2/10 Terrible

Kara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible road into hotel. Staff very rude and don't trust them. Souvenir wine glass stolen from room and front staff said it was our problem. Didn't want to even try to find. Unsafe feeling. Do not recommend this place.
Stayed 5 nights in Feb 2024

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time there.
Stayed 4 nights in Jan 2024

8/10 Good

Harish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was very beautiful. We had to drive on a dirt road for a good distance to get to the main road and the ride was bumpy. The road to the property needs to be tarred for ease of accesss. The staff was friendly and helpful.
Stayed 2 nights in Nov 2023

2/10 Terrible

Stuart

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I typically don't leave negative reviews, however I this one is warranted. We booked this hotel as a bit of a splurge to celebrate the end of our hike in Patagonia. One big selling point was thay they had hot tubs which would have been very welcome after spending a week on the trail. When we arrived, we were very much looking forqard to getting a shower. Unfortubstely there was no hot water. We also found that our double room had two single beds. When we address these issues with the staff they did nothing to help. I can understand that they aren't plumbers and can't fix the water on a whim, however when I inquired about getting a cold shower then jumping in the hot tubs they wanted to charge an additional $35000 CLP and said it woukd take at least an hour to get the hot tubs running. It was a frustrating experience. The good is that the facilities are new and modern and the rooms have a great view. Unfortunately the staff weren't as nice as the hotel.
Stayed 1 night in Nov 2023

6/10 Okay

RICARDO, PUERTO VALLARTA

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El personal de recepción pésimo salvo el chico nuevo...no les importa si tienes alguna necesidad o servicio contratado..si no les interesa atenderte les importa nada
Stayed 6 nights in Oct 2024

10/10 Excellent

CID F

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024