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Hotel Alex

4.0 star property
Riverfront hotel in Naters with a full-service spa

Choose dates to view prices

Photo gallery for Hotel Alex

Sauna, hot tub, steam room
Sauna, hot tub, steam room
Exterior
Sauna, hot tub, steam room
Indoor spa tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Pet-friendly
  • Room service
  • Laundry
  • Housekeeping
The current price is AU$493
includes taxes & fees
14 Aug - 15 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Free toiletries, hair dryer, bathrobes, towels

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Premium bedding, down duvets, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Private bathroom
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Down duvet
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the area

Located in Naters, Hotel Alex is in the city centre and on a river. Stockalper Palace and Pro Nature Center are local landmarks, and the area's natural beauty can be seen at Binntal Nature Park and Swiss Alps Jungfrau-Aletsch. Enjoy the area's slopes with cross-country skiing, snowboarding and skiing lessons, and don't miss out on the snowshoeing.
Visit our Naters travel guideOpens in a new window
Map
Furkastrasse 88, Naters, VS, 3904

What's nearby

  • Stockalper Palace - 17 min walk - 1.5 km
  • Brigerbad Thermal Pools - 6 min drive - 7.3 km
  • Blatten - Belalp Gondola - 7 min drive - 5.6 km
  • Morel-Greich - Riederalp Cable Car - 7 min drive - 6.3 km
  • Ried Mörel-Riederalp - 9 min drive - 6.6 km

Getting around

  • Brig Station - 15 min walk
  • Bettmeralp Gondola Lift Station - 21 min drive
  • Geneva International Airport (GVA) - 136 min drive

Restaurants

  • ‪Sukhothai Restaurant - ‬19 min walk
  • ‪Heissi Marroni - ‬15 min walk
  • ‪Walliser-Weinstube - ‬17 min walk
  • ‪Charisma Kebab Brig - ‬17 min walk
  • ‪Restaurant Conti - ‬18 min walk

About this property

Hotel Alex

Upscale hotel by the river
Consider a stay at Hotel Alex and take advantage of a terrace, shopping on-site and a garden. Get out on the links at this hotel and enjoy amenities such as a driving range. Take some time to relax at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and multilingual staff
  • Meeting rooms, tour/ticket information and a banquet hall
Room features
All guest rooms at Hotel Alex offer thoughtful touches, such as premium bedding and bathrobes, in addition to amenities, such as safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with baths or showers and free toiletries
  • LED TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

Czech, English, French, German, Italian, Slovak

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CHF 18 per person

Things to do

  • Full-service spa
  • Golf driving range
  • Piano
  • Playground
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CHF 18.00 per person
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alex Hotel Naters
Alex Naters
Hotel Alex Naters
Hotel Alex Hotel
Hotel Alex Naters
Hotel Alex Hotel Naters

Frequently asked questions

Is Hotel Alex pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alex?

As of 13 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Alex on 14 Aug 2025 start from AU$493.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Alex?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Alex?

Check-in start time: 2 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alex?

Checkout is at 11 AM.

Where is Hotel Alex located?

Located in the heart of Naters, this spa hotel is 1.1 mi (1.8 km) from Stockalper Palace and within 3 miles (5 km) of Rosswald and Belalp. Massa Trail is 3.1 mi (5 km) away. Brig Station is 15 minutes by foot and Brig (ZDL-Brig Train Station) is 15 minutes.

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Hotel Alex Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 79 reviews
Rating 8 - Good. 44 out of 79 reviews
Rating 6 - Okay. 8 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jürgen

Liked: Staff & service
18.15 pm and no one at reception. Have to call someone to come over from SPA. 4* and no restaurant service in the evening. Could not figure out if invoice was already pre-paid or not, morning reception only available from 9.00 am and remote control in room not working.
Stayed 1 night in Mar 2023

6/10 Okay

Deb

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I found this property average from a location, general amenities and hotel staff perspective. The reception staff were not helpful nor courteous. I inquired about the “spa” and use of it was dismissed as too complicated. I booked this property specifically because of the pool and other spa amenities. In my seven nights, I wasn’t able to use it once. Makes me wonder if it’s even operational. On the other hand, the restaurant staff were very pleasant and I enjoyed the buffet breakfast. The location is not in Brig and a 25 minute walk into town. The walk is along a pathway, which can be quite pleasant. Thank you
Stayed 7 nights in Jun 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Muchas gracias por recibirnos
Stayed 1 night in Apr 2025

10/10 Excellent

Alilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Jasmin

Disliked: Staff & service, amenities, property conditions & facilities
- leider kriegt man auf Reklamationen keinerlei Feedback - Rezeption kaum besetzt - Hotel mit Car- Gästen - Frühstücksbuffet lässt für ein 4*Hotel zu wünschen übrig - wenig Gastfreundschaft spürbar - Zimmer waren okay, aber nur halbe Vorhänge, die nur die Hälfte der Fenster bedeckten

10/10 Excellent

Alilou

Stayed 4 nights in Jan 2025

10/10 Excellent

Alilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes und sauberes Hotel.

Sehr gut.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Alilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Boris Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel

War für 1 Nacht im Alex. Geniales SPA tolles Frühstück Buffet.... Bushaltestelle direkt vor dem Haus
Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein praktisches Hotel ohne viel Flair und Schnörkel
Stayed 1 night in Jun 2024

8/10 Good

Cyrill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Alilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensationell inklusive Wellness SPA

1A.
Stayed 1 night in May 2024

10/10 Excellent

Alilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

jonas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Fehlende Informationen schon beim Check In. Keine Angaben über Frühstück, Restaurant oder Baar. Baar und Restaurant waren immer geschlossen. Mann musste auswärts gehen um zu Abendessen. Informationen zum Frühstück mussten wir selber abholen.
Stayed 2 nights in Jan 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Miguel

Bien

8/10 Good

Miguel

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Leur restaurant

10/10 Excellent

Lucienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Fabio A.

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023