Native Flora Reserve Tours and Activities

Only adequate for a 2 might stay. Although the location is beautiful, with lovely ocean views, the property itself is very dated and in need of some TLC. The bathroom in our room had been renovated, but not to a very high standard. The towels were threadbare, so we requested some extra ones. Noise. From the air-conditioning unit was horrendous. The outside unit had been fixed directly to the outside wall - just the other side of where the bed was situated. The outside unit for the room upstairs was fixed right next to it. We got woken in the middle of the night - sounded like a freight train - took a while to realise that it was the aircon unit. Awful, loud, mechanical noise. So bad that any chance of getting back to sleep was impossible. We turned our unit completely off, but obviously we couldn't do anything about the unit for the other room. The owners of the property were away, so there was someone else looking after it. When we checked out, there was only the housekeeper, so it wouldn't have been fair to complain to her. Overall, it seems that the hotel isn't cared for, ot desperately needs some care - even just a refresh. It could be made so nice - especially as the location is so lovely.

This property did not live up to a Mercure standard Disappointed

Comfortable room in a great location. Sea views