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"My stay at Protea Hotel in Ndola has been superb. The service is the best I've experienced in Zambia and the staff are doing a great job. I felt very well looked after."

"Nice hotel with huge bedroom. No problem of electricity, hot water. Breakfast correct. Price good. If I compare to a famous hotel not far from this one, Gloria Inn is much better. This hotel must be known. "

"The hotel refused to honor my booking"

"This was my second 2-week stay at The Urban Hotel. I can tell you that, as someone who grew up in the UK and now lives in the US, this hotel makes the best chips I have ever had! The tea is decent. Breakfasts are great. And, even though the dinner menu is somewhat limited, it is all very, very good. A typical dinner costs less than $10 and will fill you up for sure. The room was good enough. The housekeeping staff, like all the hotel staff, were kind and friendly. The WiFi worked well, considering the challenges in Zambia with electricity. The hotel has backup power, too. An early morning stroll around the surrounding golf course is a great start to the day. Definitely stay again."

"Beaucoup de problèmes d’eau pour se doucher,petit déjeuner pas digne d’un vrai hôtel par fois il manque du café,parfois il manque le lait,on vous propose deux tranches de pain ;c’est la première fois que je suis tombé sur un hôtel moins sérieux!!!"

"Friendly staff, reasonable restaurant, adequate room. Good value and peacock as well to wake you in the morning! Will stay there again."

"The facility is good and rooms are nice but no adequate resources to combat the power shortage in country. When there’s no power, the rooms are not well ventilated "

"It was noisy"

"Food is good and having Netflix and YouTube already plugged in to the TV was great! "