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Hotel des Arts

3.0 star property
Escape to an urban oasis where helpful staff ensure your comfort while you unwind with luxurious spa treatments.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel des Arts

Property entrance
Exterior
Aerial view
Double Room, Balcony
Double Room, Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi
  • Business services
The price is AU$256
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite

Suite

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hairdryer
Private bathroom
Espresso maker
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, desk, laptop workspace, free WiFi

Twin Room, 2 Single Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hairdryer
Private bathroom
Espresso maker
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
Portable fan
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hairdryer
Private bathroom
Espresso maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hairdryer
Private bathroom
Espresso maker
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel Touring au Lac

Pet-friendly
Free WiFi
Breakfast available
Laundry
8.0 out of 10, Very good, (358)
The price is AU$234
includes taxes & fees
2 Feb - 3 Feb
Hotel Touring au Lac
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About the area

Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000

What's nearby

  • Casino Neuchatel - 3 min walk
  • Lac de Neuchatel - 3 min walk
  • Place Pury - 9 min walk
  • Chateau de Neuchâtel - 11 min walk
  • Neuchatel Botanical Garden - 18 min walk

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪Brasserie B'art - ‬2 min walk
  • ‪Glob' - ‬8 min walk
  • ‪Cactus - ‬1 min walk
  • ‪Hôtel DuPeyrou - ‬5 min walk
  • ‪Lake Side - ‬4 min walk

About this property

Hotel des Arts

Hotel in the city centre
Consider a stay at Hotel des Arts and take advantage of a playground, dry cleaning/laundry services and conference space. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a banquet hall and luggage storage
  • 1 meeting room, free newspapers and a vending machine
  • Multilingual staff, a computer station and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel des Arts have thoughtful touches, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and espresso makers.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hairdryers
  • 40-cm flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 10 per stay)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 18 for adults and CHF 9 for children

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 517 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 45.0 per day.
Cots (infant beds) are available for CHF 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 18 for adults and from CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)
  • Crib (infant bed) fee: CHF 10.0 per stay
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Frequently asked questions

Is Hotel des Arts pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel des Arts?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel des Arts on 25 Jan 2025 start from AU$241.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel des Arts?

Check-in start time: 4:00 PM; check-in end time: 10:30 PM.

What time is check-out at Hotel des Arts?

Checkout is at noon.

Where is Hotel des Arts located?

Located in the heart of Neuchatel, this hotel is steps away from Casino Neuchatel and Musée d’Art et d’Histoire. Lac de Neuchatel and Trans Swiss Trail are also within 10 minutes. Neuchatel (QNC-Neuchatel Train Station) is 7 minutes by foot and Neuchâtel Station is 8 minutes.

Hotel des Arts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 245 out of 563 reviews" "
Rating 8 - Good. 240 out of 563 reviews" "
Rating 6 - Okay. 61 out of 563 reviews" "
Rating 4 - Poor. 12 out of 563 reviews" "
Rating 2 - Terrible. 5 out of 563 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Stayed 2 nights in Jun 2024

8/10 Good

Roumen

Stayed 1 night in Jul 2024

2/10 Terrible

Keith

Liked: Cleanliness
Disliked: Staff & service
Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are friendly and helpful. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Qindeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Stayed 1 night in Aug 2024

10/10 Excellent

Sivapragasam

Stayed 1 night in Aug 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Room comfort
1 night in Neuchâtel
For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Stayed 3 nights in May 2024

10/10 Excellent

Renia

Stayed 1 night in May 2024

8/10 Good

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
Stayed 3 nights in Apr 2024

8/10 Good

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice close to the city centre
Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Stayed 1 night in Mar 2024

10/10 Excellent

Razvan Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Excellent
Stayed 1 night in Mar 2024

8/10 Good

Elwine Lana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Evan, Lond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay. Hotel was quiet, clean and comfortable and they were willing to store our bikes inside for the night.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking options are limited.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ross, Zurich

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ber good.
Stayed 1 night in Jan 2023

10/10 Excellent

Ross, Zurich

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception.
Stayed 1 night in Jan 2023

10/10 Excellent

Raphael

Stayed 2 nights in Nov 2022

10/10 Excellent

Jane

Stayed 1 night in Sep 2022

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need for a very fair price & friendly staf
The hotel is very well located. The staff was very friendly. Broad range of food for the breakfast. It is a hotel with a very high price/quality ratio. Recommended.
Stayed 1 night in Jul 2022