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Best Western Hotel Prisma

3.0 star property
Hotel in Neumuenster with free breakfast and sauna
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Prisma

Children's activities
Reception
Business Room, 1 Double Bed (Converts to 2 Twin Beds)
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
The price is AU$180
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Comfort Room, 1 Double Bed, Garden View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Queen Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Economy Room, 1 Queen Bed, Garden View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 1
  • 1 Queen Bed

View all photos for Business Room, 1 Double Bed (Converts to 2 Twin Beds)

Business Room, 1 Double Bed (Converts to 2 Twin Beds)

Business Room, 1 Double Bed (Converts to 2 Twin Beds)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Economy Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 1
  • 1 Queen Bed

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Breakfast included
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9.2 out of 10, Wonderful, (685)
The price is AU$220
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
Max-Johannsen-Brücke 1, Neumuenster, SH, 24537

What's nearby

  • Water Tower - 3 min drive - 2.0 km
  • Neumuenster Zoo - 4 min drive - 2.2 km
  • Gerisch Sculpture Park - 4 min drive - 3.2 km
  • Town Hall - 4 min drive - 2.5 km
  • Designer Outlet Neumünster - 9 min drive - 6.6 km

Getting around

  • Neumünster Stadtwald Station - 18 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Käthe-Ring - ‬18 min walk
  • ‪Döner-Quelle - ‬2 min drive
  • ‪Restaurant 1500 Grad - ‬11 min walk
  • ‪Restaurant Samos - ‬4 min drive

About this property

Best Western Hotel Prisma

Hotel near a train station
At Best Western Hotel Prisma, you can look forward to free full breakfast, a terrace and a garden. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Restaurant campinos, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Bike hire, self-parking (surcharge) and an electric car charging station
  • A TV in reception, meeting rooms and a lift
  • Luggage storage, smoke-free property and a 24-hour front desk
Room features
All 93 rooms boast comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

Danish, Dutch, English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (EUR 4 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant campinos

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,114 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night.
Cots (infant beds) are available for EUR 16.0 per night

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: EUR 4 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Crib (infant bed) fee: EUR 16.0 per night
  • Rollaway bed fee: EUR 30.00 per night
  • Facilities fee: EUR 8.00 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Best Western Hotel Prisma
Best Western Hotel Prisma Neumuenster
Best Western Prisma
Best Western Prisma Neumuenster
Best Prisma Neumuenster
Best Western Hotel Prisma Hotel
Best Western Hotel Prisma Neumuenster
Best Western Hotel Prisma Hotel Neumuenster

Frequently asked questions

Is Best Western Hotel Prisma pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15.00 per pet, per night.

How much does it cost to stay at Best Western Hotel Prisma?

As of 28 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Hotel Prisma on 8 Dec 2024 start from AU$179.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Hotel Prisma?

Self-parking is available for EUR 4 per day.

What time is check-in at Best Western Hotel Prisma?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Best Western Hotel Prisma?

Checkout is at 11 AM.

Where is Best Western Hotel Prisma located?

Situated in Neumuenster, this hotel is within 2 miles (3 km) of Water Tower, Tuch and Technik Museum and Town Hall. Neumuenster Zoo and Gerisch Sculpture Park are also within 2 miles (3 km). Neumünster Stadtwald Station is 18 minutes by foot and Neumünster Station is 20 minutes.

Best Western Hotel Prisma Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 291 out of 871 reviews" "
Rating 8 - Good. 453 out of 871 reviews" "
Rating 6 - Okay. 99 out of 871 reviews" "
Rating 4 - Poor. 18 out of 871 reviews" "
Rating 2 - Terrible. 10 out of 871 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Soenke

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Amenities
Very friendly staff, excellent breakfast, comfortable room and bed.Free parking on site.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jochen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff , good breakfast, nice and clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Bjarne

Stayed 1 night in Oct 2023

10/10 Excellent

Henk

Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and spacious hotel, with great food
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations! Breakfast a must!
Fantastic experience. Thinking the hotel was a little older, I expected the same of the interior, but was pleasantly surprised with how new & fresh it all looks. I'll be coming back. Very affordable & the breakfast is fantastic. There was bacon, beautiful German buns, different sandwich meats, cheeses, fruits, yoghurt, fruit juice, coffee, tea etc. Definitely a good choice!
Stayed 2 nights in Feb 2022

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

MIKKO TAPIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roadtrip - One night stay
Happy that we chose to eat in the best westerns restaurant. The steak was amazing and desserts too! We didn't expect that much from this restaurant. Best Western had thought about many needs for example in the vestibule was windshield washing equipment available. Extremely happy with our stay!
Stayed 1 night in Sep 2020

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jake
Great hotel, friendly staff
Stayed 1 night in Aug 2020

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jakes review
Excellent place, clean and very friendly staff
Stayed 1 night in Aug 2020

8/10 Good

Thomas

Stayed 1 night in Aug 2020

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Staff at the reception unpleasant / not friendly and welcoming. Staff in restaurant very friendly but also very tired.
Stayed 1 night in Jul 2019

10/10 Excellent

Jan Magne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Ordered the stay 3 hours before arrival. room was clean and ready by arrival. luckily there was no longer a heatwave going on, as the only thing this hotel lacks is air condition. friendly staff, good breakfast, and late check in made this stay problem free.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very good service and friendly staff. Really enjoyed my stay.👍
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard size room. Crib was available. Front desk was attentive. Would stay again
Stayed 1 night in Apr 2019

8/10 Good

Thayne

Nice stay with great food.
We stopped on our way from Amsterdam to Denmark and had a nice stay. Enjoyed a very nice dinner at the hotel with excellent food and outstanding service. Breakfast was extremely nice with a nice selection of items and attentive staff who even made a nice latte for my wife. Room was what we expected and shower had plenty of hot water and great pressure. Bed was hard but actually felt good after a long day of driving. Would stay again if in the area.
Stayed 1 night in Aug 2018

4/10 Poor

Coolbasia, London

Liked: Cleanliness
Disliked: Staff & service
Manager absent so staff self managing badly
Since I had such a bad experience with staff I wanted to speak to a manager - they told me there is no manager! A sub (temporary replacement) arrives half way through the day, then leaves 4-5 hours later. In the meantime my checkin was disgusting - after being on the road for more than 40 hours on business, the 2 night ladies couldn't work out my booking because of system issues and expected we would wait in the foyer for 3 hours while they waited for a confirmation from their head office!! They had my booking in head office system but not showing up on their local one. How is this my problem? I showed them the Expedia email confirming but this wasn't enough. Next we are only in for 1 night so no cleaning required till check out, yet at 8.30am a knock at the door by the cleaner wanting to clean our room. Why clean it at 8.30am and then clean again when we check out the same day at 11am??? Checkout is 11am, the room electricity is cut off at 11.15am, so if you're running a little late doing last minute things (packing, blow drying your hair), you should know that's how they treat their guests - like prisoners "electricity off sharp"!! I spoke with the sub manager, she didn't seem to care much though apologised but gave lots of excuses she found acceptable reasons for her staff to put the care of guests last. You'd be crazy to stay here, particularly for the price which is in the high category.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast. Nice staff. Clean rooms.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with all the necessary amenities.
Visiting on business. Staff is very friendly. Restaurant has excellent food. And perfect location.
Stayed 1 night in Jan 2018

6/10 Okay

Mike, england

Disliked: Staff & service
Very noisy hotel
Overnight stay no air con so window had to be opened but next to a very busy road. Very noisy traffic noise day and night.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

The orange- juice machine did not work at breakfast. And it took many requests to get coffee at breakfast. The room were designet for football fans - walls, chairs etc