4/10 Poor
Nicolaj
21 July 2024
Disliked: Staff & service
We started our stay very poorly
The hotel was okay, but some of the staff were really bad.
We started our stay very poorly, with a very grumpy and unfriendly reception at 5:30 PM.
We practically had the keys thrown at us and couldn't get directions to our room, nor was there any guidance about the hotel's facilities, etc.
We had been looking forward to a swim, but we never managed to find the pool due to a lack of guidance.
The same grumpy person was at breakfast, where we were again greeted by the same scowling person. We could see that German guests were treated well; it seemed a bit like she didn't like us because we were from abroad.
On the positive side, the receptionist who checked us out was friendly and accommodating.
But it was a little late, and we didn't get much out of our stay.
Nicolaj
Stayed 1 night in Jul 2024