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Regency Inn and Suites New London - Mystic

2.5 star property
Hotel in New London with free breakfast and bars/lounges
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regency Inn and Suites New London - Mystic

Fridge, microwave, coffee/tea maker
Premium bedding, in-room safe, desk, blackout curtains
Water view
Combined shower/bathtub, free toiletries, hair dryer, towels
Suite, 1 King Bed, Non Smoking

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Room service
  • Pool
  • 24/7 front desk

Room options

Lobby

Ramada by Wyndham Groton/Mystic

Pool
Hot tub
Breakfast included
Pet-friendly
6.4 out of 10, (1006)
The price is AU$136
includes taxes & fees
24 Dec - 25 Dec
Ramada by Wyndham Groton/Mystic
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About the area

Map
269 North Frontage Road, 380 Bayonet St (Back Entrance/GPS), New London, CT, 06320

What's nearby

  • United States Coast Guard Academy - 15 min walk - 1.3 km
  • Connecticut College - 2 min drive - 2.1 km
  • New London Ferry Dock - 3 min drive - 3.2 km
  • Naval Submarine Base New London - 7 min drive - 7.8 km
  • Ocean Beach Park - 17 min drive - 7.6 km

Getting around

  • New London Union Station - 9 min drive
  • Providence, RI (PVD-T.F. Green) - 50 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬18 min walk
  • ‪Texas Roadhouse - ‬11 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk

About this property

Regency Inn and Suites New London - Mystic

Hotel in a shopping district
You can look forward to a free breakfast buffet, a corner/local shop and a coffee shop/cafe at Regency Inn and Suites New London - Mystic. The on-site seafood seafood restaurant, Shaking Crab, offers lunch, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Express check-out, a front desk safe and a 24-hour front desk
  • A computer station, ATM/banking services and a gift shop
Room features
All 136 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LED TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cascade Lounge
  • Shaking Crab

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,702 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Clarion Inn New London
Clarion New London
Regency Suites London Mystic
Clarion Inn New London Mystic
Regency Inn and Suites New London - Mystic Hotel
Regency Inn and Suites New London - Mystic New London
Regency Inn and Suites New London - Mystic Hotel New London

Frequently asked questions

Does Regency Inn and Suites New London - Mystic have a pool?

Yes, this property has an indoor pool.

Is Regency Inn and Suites New London - Mystic pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Regency Inn and Suites New London - Mystic?

Self-parking is free at this property.

What time is check-in at Regency Inn and Suites New London - Mystic?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Regency Inn and Suites New London - Mystic?

Checkout is at 11 AM. Late checkout is available for USD 50.00 (subject to availability).

Where is Regency Inn and Suites New London - Mystic located?

Situated near the airport, this hotel is within 2 miles (3 km) of United States Coast Guard Academy, Connecticut College and Old Town Mill. Connecticut College Arboretum and Crystal Mall are also within 2 miles (3 km).

Reviews

6.0
Rating 10 - Excellent. 176 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 214 out of 1001 reviews" "
Rating 4 - Poor. 175 out of 1001 reviews" "
Rating 2 - Terrible. 208 out of 1001 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Shahiyena

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok not very clean or friendly
Stayed 1 night in Sep 2024

8/10 Good

Jose

Stayed 2 nights in Oct 2024

2/10 Terrible

Devhan

Travelled with family
Disliked: Amenities
As soon as I stepped in, dead cockroaches. Place looks like it was used to house homeless people in the area. Never again.
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, straightforward hotel. Property was clean and well maintained. Easy parking, easy access to highway. On-site restaurant was small but ok. Would stay again.
Stayed 2 nights in Oct 2024

4/10 Poor

Kathleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff at front desk not friendly,door to the pool building was not locked and no key card was nessary to get in. worst coffee i ever had, tasted like they ran the grinds through twice. club chair in room was jammed into the corner making it hard to exit bed on one side.would never stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Judcell, Chula vista

Stayed 1 night in Oct 2024

2/10 Terrible

Athanasia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved an efficiency, gave us a handicapped accessible room without asking, unwilling to provide towels when asked, WiFi did not work. Staff was not customer friendly in the least. Breakfast looked unappetizing so we skipped the offering. We have a long list of disappointments. Expedia should take this location off their list.
Stayed 5 nights in Oct 2024

2/10 Terrible

xiorkys

Stayed 1 night in Sep 2024

8/10 Good

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very pleasant & helpful. Just stood for one night the room was comfortable & especially the bed
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

6/10 Okay

Adam

Stayed 4 nights in Sep 2024

6/10 Okay

Allen

It was ok, but I won’t be back. Too dingy.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Disliked: Amenities, property conditions & facilities
The family that ran the restaurant was very sweet past that everybody else was very "average"!!
Stayed 4 nights in Sep 2024

6/10 Okay

Joy, Milton

Travelled with partner
Disliked: Property conditions & facilities
My shower had mold/mildew around the entire shower. It might have been in the grout but should be removed and replaced. The wall next to the shower was falling apart from where it has water damage. Had I been here alone I would NOT have felt safe. The door entering the room area was open to anyone off the streets to come in. There was a card reader there but it stood open and did not lock. Even the front check in area was not secure. No way would I stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

paula

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Tink

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was awful! 1st room tv not working, pool machine noise. 2nd romm was occupied already. 3 rd room smelled of mens cheap aftershave. Had to wait an hour for the pool due to adding chemicals (4pm pool opens at 8 am). Indoor pool cold as the ocean. Fans running due to chlorine smell. This was the purpose of the booking to swim and relax. This down right terrible.,if husband didnt talk me down i would have made a sceen. I should get a full refund!
Stayed 1 night in Sep 2024

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well let’s see where to start. We arrived and the guy behind the desk tells us we can’t have the king bed that we reserved they gave it to somebody else because we showed up to late but we had called ahead of time and said we’d be later than our check in the lady said not a problem. Then he gives us a room with two of the most uncomfortable beds ever and my bed had a bug on the pillow. The room itself felt dirty. But back to the guy at the front he yelled at me like straight yelled at me and told us he doesn’t need our money we don’t have to stay there all because I had mentioned to my boyfriend about the reviews I had read once he said the things about the room to us. Then our key card didn’t work and he then had to switch us completely to a different room just because the key card didn’t work. The hotel smells like smoke terribly. And we were woken up to a man power washing right outside of our hotel room window it was loud AF. We want our money back that was absolutely disgusting all around including the staff.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

It's hard to say!
Stayed 6 nights in Sep 2024

2/10 Terrible

Annette

Stayed 1 night in Sep 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Janine Mary

Stayed 1 night in Sep 2024

4/10 Poor

Joanmarie

Travelled with family
Disliked: Cleanliness
When you first come in it's nice and clean. When we were packing on our last day we found 2 live cockroaches. We also had an efficiency room and the stove was too close to the bed where I was afraid to use it that it would catch fire. We will not return.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property smelled of old cigarettes, the bathroom was gross, the toilet did not work and th room had no refrigerator. It had a stove, but no fridge. Horrible experience.
Stayed 1 night in Sep 2024