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Springhill Suites by Marriott Mystic Waterford

3.0 star property
Hotel in New London with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springhill Suites by Marriott Mystic Waterford

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Indoor pool
Reception
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is AU$189
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36.4 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 36.4 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Indoor pool
Holiday Inn New London - Mystic Area, an IHG Hotel
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Free WiFi
Restaurant
8.4 out of 10, Very good, (1005)
The price is AU$170
includes taxes & fees
26 Nov - 27 Nov
Holiday Inn New London - Mystic Area, an IHG Hotel
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About the area

Map
401 N Frontage Rd, New London, CT, 06385

What's nearby

  • United States Coast Guard Academy - 3 min drive - 2.1 km
  • Connecticut College - 4 min drive - 2.9 km
  • New London Ferry Dock - 5 min drive - 3.9 km
  • Naval Submarine Base New London - 9 min drive - 8.6 km
  • Ocean Beach Park - 20 min drive - 8.9 km

Getting around

  • New London Union Station - 11 min drive
  • New London, CT (GON-Groton - New London) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Crystal Mall Food Court - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

Hotel near a train station
Free continental breakfast, dry cleaning/laundry services and a 24-hour gym are just a few of the amenities provided at Springhill Suites by Marriott Mystic Waterford. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a snack bar/deli.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Express check-out, smoke-free property and a TV in reception
  • Free newspapers, ATM/banking services and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 80 rooms boast comforts such as wet bars and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas.
Other amenities include:
  • Hypo-allergenic bedding, sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • LCD TVs with cable channels
  • Separate sitting areas, recycling and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott

Frequently asked questions

Does Springhill Suites by Marriott Mystic Waterford have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Springhill Suites by Marriott Mystic Waterford?

As of 19 Nov 2024, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Mystic Waterford on 16 Dec 2024 start from AU$189.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Springhill Suites by Marriott Mystic Waterford pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Springhill Suites by Marriott Mystic Waterford?

Self-parking is free at this property.

What time is check-in at Springhill Suites by Marriott Mystic Waterford?

Check-in begins at 4:00 PM.

What time is check-out at Springhill Suites by Marriott Mystic Waterford?

Checkout is at 11:00 AM.

Where is Springhill Suites by Marriott Mystic Waterford located?

Situated in New London, this hotel is within 2 miles (3 km) of United States Coast Guard Academy, Connecticut College and Connecticut College Arboretum. Old Town Mill and Crystal Mall are also within 3 miles (5 km).

Springhill Suites by Marriott Mystic Waterford Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 397 out of 817 reviews" "
Rating 8 - Good. 268 out of 817 reviews" "
Rating 6 - Okay. 91 out of 817 reviews" "
Rating 4 - Poor. 38 out of 817 reviews" "
Rating 2 - Terrible. 23 out of 817 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was pleasant. Breakfast was basic but appreciated nonetheless.
Stayed 1 night in Nov 2024

10/10 Excellent

Boadu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2024

6/10 Okay

Elizabeth

Travelled with family
Disliked: Property conditions & facilities
The beds were very old and uncomfortable. The pillows were not great either.
Stayed 2 nights in Oct 2024

2/10 Terrible

Vanessa, New Britain

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible stay! Bed was hard and uncomfortable couldn’t slip. AC was set on 66 but room felt like 80 it was hot. Sheets stained. Shower broken Pool room was very hot couldn’t stay in there so kids could play in pool. Staff was busy hanging out together instead of acknowledging guest
Stayed 1 night in Oct 2024

8/10 Good

Michael John

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matt was great
Stayed 1 night in Sep 2024

10/10 Excellent

Brianna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean establishment. Convenient hours, help available all night
Stayed 3 nights in Jul 2024

8/10 Good

Lizbeth

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service
The rooms were not dirty but they also were not the cleanest. The indoor pool was decent but it was very hot in the room if you were not in the pool; we liked that they provided pool towels. The breakfast was great there was a big variety of choices.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Travelled with family
The room was fine and clean. Very convenient for dropping daughter at college. I’ve stayed here a few times. The one thing I noticed this trip was the hallway smelled very musty and not good:-( Not sure what was going on. Rooms were fine
Stayed 2 nights in Aug 2024

2/10 Terrible

Sean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a $300/night room at a $50/night experience. Not at all as advertised, so please don’t waste your money. Here are some details: Bloodstained sheet, sweat stained covers, no mattress protector. Dirt and grime everywhere. Hair in the bed. Couch was disgusting. Ceilings had water damage. The room smelled like drugs. The heating unit smelled like it was about to catch fire so we slept in the cold. Staff was pathetically uninterested in our feedback. Truly the worst hotel experience of my entire life.
Stayed 1 night in Aug 2024

6/10 Okay

Inna

Travelled with family and small children
Liked: Staff & service
Not a safe area around, pool small and smell chlorine very strong, breakfast was good, carpet inside rooms stinks, poor supply of toiletries
Stayed 1 night in Aug 2024

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very comfortable room
Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite satisfied our needs and staff was very friendly. The room was clean and beds comfortable. Some signs of wear and tear that could use upgraded but was fine for our 3 night stay.
Stayed 3 nights in Aug 2024

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service with a smile
Matt at the front desk was super friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Springhill Suites Waterford
great location and amenities
Stayed 1 night in Jul 2024

8/10 Good

ERIC

Liked: Cleanliness, staff & service
Quiet property in a nice setting very close to New London. The staff was very accommodating when I arrived in the middle of the night. My only complaint is that the property seems tired. My room had a musty smell when I arrived and the sink, shower, and toilet need to be updated. Otherwise, it was clean and well-maintained.
Stayed 1 night in Jul 2024

6/10 Okay

bridgette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The people were nice. Hotel was off freeway, but difficult to get in and out of. Felt more like a 2 star hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Meghan, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
I would like more fruit options for breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024