Crowne Plaza New Orleans French Qtr - Astor

4.5 star property
Luxury New Orleans hotel in French Quarter with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor

Exterior
Outdoor pool, pool loungers
Lobby
Exterior
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Gym
The price is AU$185
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 23 of 23 rooms

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room (City View)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 37 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

Room, 1 King Bed, Tower (Alexa)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower (Alexa)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View, Tower

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 11 min walk - 1.0 km
  • Caesars Superdome - 16 min walk - 1.4 km
  • Ernest N. Morial Convention Center - 17 min walk - 1.5 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 27 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor

Luxury hotel near Bourbon Street
Located close to Canal Street and Caesars New Orleans Casino, Crowne Plaza New Orleans French Qtr - Astor provides a bar, a gym and a 24-hour business centre. Be sure to enjoy a meal at Dickie Brennan’s Bourbon, the on-site restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • ATM/banking services, a front desk safe and a banquet hall
  • Meeting rooms, a ballroom and a vending machine
  • Guest reviews speak highly of the dining options, helpful staff and location
Room features
All 693 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Frequently asked questions

Does Crowne Plaza New Orleans French Qtr - Astor have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza New Orleans French Qtr - Astor?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza New Orleans French Qtr - Astor on 16 Dec 2024 start from AU$184.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza New Orleans French Qtr - Astor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza New Orleans French Qtr - Astor?

Valet parking is available for USD 49 per day.

What time is check-in at Crowne Plaza New Orleans French Qtr - Astor?

Check-in begins at 4 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza New Orleans French Qtr - Astor?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza New Orleans French Qtr - Astor located?

Located in French Quarter, this luxury hotel is steps away from Bourbon Street and Canal Street. Caesars New Orleans Casino and Jackson Square are also within 15 minutes. Canal at Bourbon Stop and Canal at Carondelet Stop are within a 2-minute walk.

Crowne Plaza New Orleans French Qtr - Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1395 out of 3630 reviews" "
Rating 8 - Good. 839 out of 3630 reviews" "
Rating 6 - Okay. 585 out of 3630 reviews" "
Rating 4 - Poor. 372 out of 3630 reviews" "
Rating 2 - Terrible. 439 out of 3630 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jada

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
It took the staff a while to attend to the air conditioning not working the first night. Total time was over 1 hour after reporting initially on the phone. It took 2 calls and 2 trips downstairs to get it working. No valet parking the first night because of the Bayou Classic. Basically figure it out yourself! Second night I had to call and go downstairs because no towels or wash cloths were left to bathe. Not a bad stay overall just not the service I expected.
Stayed 2 nights in Nov 2024

2/10 Terrible

Nina

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Frist let me say, I can't believe this place was this bad.. Frist walk in my room it smelled like wet carpet and mildew. No hot water , heater don't work, stains on the curtains looks to be of dried blood. The hallway smells like mildew as well. I called every night about the hot water nothing was done... I DO NOT RECOMMEND!!!
Stayed 3 nights in Nov 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property location is ideal for desired activities and restaurants. Staff were great - friendly and accommodating. However, the property needs a major scrub and significant updates. Carpets need to be cleaned or replaced. Bathroom plumbing needs repair. Ran out of hot water Sunday morning. Faucets dripped loudly and sink spirted water. Lighting too dim in bathrooms. Mattresses need to be replaced. First two nights our backs hurt. Thank goodness for Fast-acting Tylenol.
Stayed 5 nights in Nov 2024

4/10 Poor

Brett

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sheletha

Stayed 2 nights in Nov 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Lekha

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Average Bad Sevice
Stayed 3 nights in Nov 2024

8/10 Good

Brandon

Stayed 1 night in Nov 2024

2/10 Terrible

Cantrice

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room horrible bathroom flooded they need to upgrade
Stayed 3 nights in Nov 2024

10/10 Excellent

LaToya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. They made sure to help us in anyway they could. Even with this being a very busy weekend. They were amazing with great southern hospitality. I’ll will stay there again very soon.
Stayed 2 nights in Nov 2024

6/10 Okay

Miss

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff needs to deep clean ALL rooms and the hallway smells moldy. The shower curtain in the shower is horrible. The rooms aren’t vacuum, the headboards were dusty.
Stayed 2 nights in Nov 2024

4/10 Poor

Roosevelt

Travelled with family
Disliked: Amenities, property conditions & facilities
The room had no microwave. The TV WAS OLD AND OUT DATED. THE HEATER DID NOT WORK HAD TO CALL SERVICES AND I HATE When people HAVE TO COME IN MY ROOM. THE WHOLE HOTEL MNEEDS TO BE PAINTED AND UPDATED. THE VALET SERVICE AS WE CHECKOUT SHUTTER GUEST TO GET THEIR CAR SO MY HUSBAND HAD TO RIDE THE SHUTTER BUS TO GET OUR VEHICLE AND I HAD TO SIT IN THE LOBBY WITH OUT PROPERTY UNTIL HE MADE IT BACK THEY OFFER NO DISCOUNT FOR THE INCONVIENCE I WOLL NEVER STAY THERE AGAIN
Stayed 3 nights in Nov 2024

4/10 Poor

James

Stayed 1 night in Nov 2024

10/10 Excellent

Jerome, Maumelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was EXCELLENT. Very safe and clean. Hotel is on the corner of Bourbon and Canal, so common sense should "tell you" its a litte noisey at night until around 3 or 4 on the weekend. Ask staff to move u to a quieter side of the hotel, if available
Stayed 1 night in Nov 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is not close to what is listed in their description. Book with caution!
Stayed 1 night in Nov 2024

4/10 Poor

Raymond

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Security was good, had an officer Steele who assisted my questions. Lot of people hanging around outside Couldn’t get vehicle Ice machine not working Charged extra to change date
Stayed 2 nights in Nov 2024

2/10 Terrible

Tamara

Stayed 3 nights in Nov 2024

4/10 Poor

Robert

Travelled with family
This hotel was average and not top on my list for next time in New Orleans. The water in the shower was hit or miss for hot water dependent on other rooms using it. The property is in need of updating bad. The location was perfect!
Stayed 3 nights in Nov 2024

10/10 Excellent

Erick

Stayed 3 nights in Nov 2024

6/10 Okay

Glenver

Travelled with group
It’s okay, for a 2 day trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location near the Cruise Port
Stayed 2 nights in Nov 2024

10/10 Excellent

Cammie R

Stayed 3 nights in Nov 2024

6/10 Okay

Quentin

Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff was awesome
Stayed 7 nights in Nov 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.5