4/10 Poor
Jacquelin S.
6 July 2022
Liked: Cleanliness, listing accuracy
Unhandled vacation stay issues
The property was in a nice location but the first thing I noticed was the grass was not cut in the backyard. I notified the property manager on but they could not get anyone to come out and cut the grass. Obviously it had not been cut in a while as the manager said that it had been raining but the grass was too high for the kids to enjoy the backyard. Two of the TVs and two of the bedrooms were not working. And there are obviously bed bugs in the house my family members and the kids got bit up. I showed the pictures to the manager through text message but they never said anything about it. I am very upset about that. Whoever prepared the property as far as cleaning obviously rushed to do it because the rags were all folded but they were still wet. What a way to get people's money knowing that the grass is not cut. people I work with and my business and our vacation properties we make sure the yard is nice and especially with the grass being so high we wouldn't know if there was a snake or anything hidden in the grass that's how high the grass was. manager notified us that there was a party from whoever had it before us and they scratched up the countertops. They should really do some training on cleaning the beds and mattresses and sheets because bed bugs is a serious problem and I did not like that kids and my family got bit up. I reach back out to the manager they have not said anything since we left.
Jacquelin S.
Stayed 2 nights in Jul 2022