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The Mercantile Hotel New Orleans

3.0 star property
Eco-certified New Orleans hotel in New Orleans Central Business District with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
View from property
Executive Suite, 1 King Bed | City view
Lobby lounge
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Kitchen
  • Air conditioning
The price is AU$142
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed
Interior

Old 77 Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very good, (2042)
The price is AU$189
includes taxes & fees
20 Jan - 21 Jan 2025
Old 77 Hotel
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About the area

Map
727 South Peters Street, New Orleans, LA, 70130

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk - 0.3 km
  • Canal Street - 8 min walk - 0.7 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • Port of New Orleans - 15 min walk - 1.3 km
  • Bourbon Street - 16 min walk - 1.4 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified hotel near Ernest N. Morial Convention Center
Located close to Caesars New Orleans Casino and Port of New Orleans, The Mercantile Hotel New Orleans provides free continental breakfast, an art gallery on-site and an arcade/games room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Valet parking (surcharge), a vending machine and smoke-free property
  • Coffee/tea in reception, luggage storage and 1 meeting room
  • A front desk safe, concierge services and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 90 individually decorated rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness, size rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, kitchenettes and fridges

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is The Mercantile Hotel New Orleans pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on 24 Dec 2024 start from AU$142.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Mercantile Hotel New Orleans?

Valet parking is available for USD 45 per day.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Mercantile Hotel New Orleans?

Checkout is at 11 AM.

Where is The Mercantile Hotel New Orleans located?

Located in New Orleans Central Business District, this eco-certified hotel is within a 10-minute walk of Ernest N. Morial Convention Center, Canal Street and Caesars New Orleans Casino. Port of New Orleans and Bourbon Street are also within 1 mi (2 km). St Charles at Girod Stop is 7 minutes by foot and St. Charles at Julia Stop is 7 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 637 out of 1054 reviews" "
Rating 8 - Good. 221 out of 1054 reviews" "
Rating 6 - Okay. 108 out of 1054 reviews" "
Rating 4 - Poor. 45 out of 1054 reviews" "
Rating 2 - Terrible. 43 out of 1054 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Liked: Cleanliness
Generally run down. In - room fridge did not work, staff couldn't be bothered to bring coffee (K-cups) to the room.
Stayed 4 nights in Dec 2024

2/10 Terrible

Jazzy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I stayed in room 441 the door did not close all the way when leaving out , my personal items were never recovered from the room . Staff at front desk states room was cleaned . However my purse was only in The room the entire weekend
Stayed 2 nights in Dec 2024

10/10 Excellent

Math

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must find your own parking as they charge significantly more than other places nearby. Other than that, this site was wonderful! The room was spacious and the staff were kind. Cool theme to the site, and the bar was very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and elegantly appointed. The hotel gives a New Orleans flair.
Stayed 1 night in Dec 2024

8/10 Good

Brianna

Liked: Amenities
Good
Stayed 1 night in Dec 2024

6/10 Okay

Robert, Lafayette

Disliked: Staff & service
A sugar factory converted into a boutique hotel. Room was spacious and clean. Bath towels were tattered and torn. Valet parking is expensive ($50) and inefficient. It took 30 minutes from submitting a request for my vehicle until it was delivered. Staff was not friendly or helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the room comfortability
Stayed 1 night in Dec 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
This place was the perfect spot! So close to smoothie ceneter and super dome as well as many restaurants
Stayed 1 night in Dec 2024

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Janaka

Liked: Cleanliness, amenities
Like to Staff could be more friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to NOLA and loved this hotel. We had a suite and was like our own home. Sink and coffee maker, fridge microwave Walk-in shower. Love the nightlife on bathroom mirror. The gentleman taking care of breakfast was so friendly and attentive. Thankyou❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They charged a $100 deposit for one night. It was a chilly evening but the AC would not turn off and the heat would not come on. We were celebrating our wedding night, but didn't stay the whole night, we just went home.
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service
Close enough for walking to where you want to go, but dealt with a lot of elevator noise near the room
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 1 night in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice
Stayed 1 night in Dec 2024

8/10 Good

Ronald

Very cozy, interesting interior. Suites very pleasant. Staff slow to respond to requests.
Stayed 1 night in Dec 2024

8/10 Good

Evan

It was clean and safe
Stayed 1 night in Dec 2024

8/10 Good

delgretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real complaints would come back convenient location.
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay here if it was free
Stayed 1 night in Nov 2024

6/10 Okay

William, Portland

Business traveller
Disliked: Amenities
Property was fine, nothing great or stood out about this place. The larger suites are nice if you are a family. The heating and cooling didn't seem to be working well. Couldn't get the room warm for a few days. Showers were great. Breakfast was lacking- powdered eggs were inedible. Staff was direct, not super welcoming besides the bar staff. They were great. Great location for warehouse district food options and conference center access. French Quarter was 10 min walk, it was nice to stay out of that busy area but able to walk. Few errors with the rooms we had reserved but staff worked with us to figure out a solution, so kudos to problem solving. Overall, wouldn't stay here again, but if you're looking for larger rooms and good location this will meet your needs.
Stayed 5 nights in Nov 2024

6/10 Okay

Monique

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I forgot my razor and after seeing a mention in the room that advertised “call us if you fort anything”, I called the front desk. The attendant said “we don’t have any of that”.
Stayed 1 night in Nov 2024

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024