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Citadines Connect Fifth Avenue New York

3.5 star property
Hotel with a 24-hour business centre, a quick walk to 5th Avenue

Photo gallery for Citadines Connect Fifth Avenue New York

Welcome to Citadines CONNECT, featuring a modern entrance with a glass and wood design.
Relax in a stylish room with a comfortable bed, desk, sofa, and city view.
Relax in the comfortable seating area with a sofa and chairs, a flat-screen TV, and a fireplace.
Relax in a spacious room with a large seating area, flat-screen TV, and comfortable sofa.
Welcome to Citadines CONNECT, located on Fifth Avenue, New York, where guests can relax in a comfortable lobby with seating options.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$286
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Room, 1 King Bed, Accessible

Cozy retreat with a desk area, flat-screen TV, and shelving unit.

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Down duvet
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Cozy retreat with a desk area, flat-screen TV, and shelving unit.

Standard Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Down duvet
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Cozy retreat with a desk area, flat-screen TV, and shelving unit.

Premier Room, 1 King Bed

8.2 out of 10
Very good
(120 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Down duvet
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Two Double Beds

Two single beds with grey bedding and white pillows, a desk with chair, and wardrobe with mirror.

Premier Room with Two Double Beds

8.0 out of 10
Very good
(119 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Down duvet
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
15 West 45th Street, New York, NY, 10036

What's nearby

  • Rockefeller Center
    5 min walk - 0.4 km
  • Bryant Park
    5 min walk - 0.4 km
  • Grand Central Terminal
    6 min walk - 0.6 km
  • Times Square
    6 min walk - 0.6 km
  • Broadway
    6 min walk - 0.6 km

Getting around

  • Grand Central - 42 St. Station
    5 min walk
  • 5 Av Station (W. 42nd St.)
    5 min walk
  • John F. Kennedy International Airport (JFK)
    53 min drive

Restaurants

  • Tommy Bahama Restaurant | Bar | Store New York
    1 min walk
  • Wendy's
    2 min walk
  • Mitr Thai
    3 min walk
  • Valerie
    1 min walk
  • Harvard Club of New York City
    4 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel near 5th Avenue
Located close to Bryant Park and Rockefeller Center, Citadines Connect Fifth Avenue New York provides dry cleaning/laundry services and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Express check-out, express check-in and free newspapers
  • A front desk safe, a vending machine and concierge services
  • Multilingual staff, a 24-hour front desk and a porter/bellboy
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 124 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.69 per accommodation, per night.
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

Is Citadines Connect Fifth Avenue New York pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on 10 Aug 2025 start from AU$241.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York doesn't offer parking.

What time is check-in at Citadines Connect Fifth Avenue New York?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Citadines Connect Fifth Avenue New York?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Connect Fifth Avenue New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Rockefeller Center and Bryant Park. Broadway and Times Square are also within 10 minutes. 5 Av Station (W. 42nd St.) and 47 - 50 Sts - Rockefeller Center Station are within a 5-minute walk.

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Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 699 out of 1541 reviews
Rating 8 - Good. 406 out of 1541 reviews
Rating 6 - Okay. 228 out of 1541 reviews
Rating 4 - Poor. 93 out of 1541 reviews
Rating 2 - Terrible. 115 out of 1541 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mykola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, walkable
Stayed 1 night in Jul 2025

8/10 Good

Masatoshi

Liked: Cleanliness, staff & service, amenities
Nice location and very good access to the landmark of NYC
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Jul 2025

8/10 Good

EMILIO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pretty decent stay. Nothing special, and as overpriced as everything else in NY, but overall a good hotel. Would stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

DINNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located near Grand Central… a lot of dining options nearby… room was clean and quiet, amenities really nice, with toiletries too… breakfast in the bag was a pleasant surprise… Thank you, Citadines Connect…
Stayed 1 night in Aug 2025

8/10 Good

BATOUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, they were able to put me in a higher level room like I requested, its very close to everything as well! Great place
Stayed 4 nights in Jul 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property made our stay most enjoyable they went above a beyond to make our stay easy, even printed our boarding passes for us.
Stayed 1 night in Jul 2025

10/10 Excellent

Markevius

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay really appreciate your service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
affordable and great staff!!
Stayed 2 nights in May 2025

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
As close to Central Park
Stayed 2 nights in Jul 2025

8/10 Good

luigi

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Marielys

Liked: Cleanliness, property conditions & facilities
Loved our time. Hotel was beautiful and clean. The staff was so kind and friendly. Would definitely stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Farid Ahmed Ferrukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best location for a NYC trip! The room was clean, close to all the main sightseeing and tourist spots and several subway stations. Staff was friendly and one amazing thing was, that a little breakfast was included. Would book again anytime! It also included two double beds, we were able to have the room for our family of four. Thanks for making our stay so great!
Stayed 6 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service
Disliked: Amenities
I’d come back. Location is excellent. Just need a bit more cleaning on the floor in the room. Otherwise all is great
Stayed 2 nights in Jul 2025

10/10 Excellent

Baoqin

Liked: Cleanliness, property conditions & facilities
great experience here!
Stayed 2 nights in Jul 2025

8/10 Good

Donald A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the two new pairs of bedroom slippers that was in the room for the guests, that was unique. And also that they can bought the breakfast to your room.
Stayed 1 night in Jul 2025

10/10 Excellent

Sepideh

Liked: Cleanliness, amenities, property conditions & facilities
The employees are really helpful. Our room was very clean and nice. Great amenities. Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent small hotel on upper east side near Radio City and theatres
Stayed 2 nights in Jun 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, rooms are clean and services is also excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
I wish there was a mini fridge in the room otherwise a great place
Stayed 2 nights in Jun 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!
Stayed 1 night in Mar 2025

6/10 Okay

Kerry

Location was fab and room was basic but expected however not sure how a continental breakfast can be sold as a packet lemon cake and a can of orange. Would be better to have a choice. However great food stalls down the road for $2 a croissant
Stayed 2 nights in Jul 2025

8/10 Good

Adriana

Liked: Cleanliness, property conditions & facilities
The property was fair for the price. The staff was amazing except for the manager name Rafael, who was absolutely rude and have zero customer service skills. Thank God it was just the last day when I met him.
Stayed 2 nights in Aug 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

Great little hotel and great location. Great staff and clean
Stayed 1 night in Apr 2025